Terrace furniture was covered most of the time. Quite dirty. Bathroom and furniture in my room could have been cleaner as well

Great location. Spacious room with sea view

Stayed in June 2024

The mattress on one of the singles is old as you would sink to one side during the night and needs replacing.

Lovely room overlooking the beach.

Stayed in May 2024

Wash room

View

Stayed in May 2024

Unfortunately, we had to draw management's attention on one occasion to a poor attempt at housekeeping in the room. This was rectified quickly and satisfactorily. Parking facilities in fron of the hotel are extremely limited, although we managed to find a space on most occasions (footnote: the curtains in room 20 require some professional attention)

without exception, all the staff were friendly and very helpful. The location of the hotel is excellent with a stunning view across the bay. The breakfast was freshly prepared every morning, offering a good variet of choices.

Stayed in May 2024

All good

Nice outlook we had a room with a balcony and see view. Comfortable room, nice breakfast 😋

Stayed in May 2024

Builders rubbish outside hotel could have been left tidy whilst renovating. Too many stairs

Balcony view over sea. Breakfast was good

Stayed in May 2024

Hotel decoration, very tired needs updating

Great location

Stayed in May 2024

Shower was not working properly… It was broken.

Property was superb by rooms and location … food was also too good.

Stayed in May 2024

A lot of maintenance work going on. However this is necessary and short term.

Excellent location. Amazing views.

Stayed in May 2024

Just a very small niggle.....the power point behind the bed was difficult to access without moving the headboard

Friendly staff and atmosphere. Lovely, luxurious room with bath and balcony. We were also able to borrow umbrellas which were sadly needed on the first day. Great location and access to wonderful Vectis bus service. Many thanks. We'll definitely be back!

Stayed in May 2024

Kids beds were uncomfortable to the point that no one slept on the bunk, one kid slept on the floor and the other on me and my wife's bed

Sea view, friendly atmosphere, very nice staff, the food was ok

Stayed in April 2024

a hook on each of the curtains was off their rings so unable to fully draw the curtains. Only an issue for those who like a black out. As the curtains are so long, I wonder if it would be easier to draw them and less risk of hooks popping of the rings if had a stiff pole on each curtain to draw them

Great to have a large sunny balcony. Such a lovely location looking right out across the ocean with the sound of the sea. Nice big terrace off of the breakfast room

Stayed in April 2024

No car park

Stayed in April 2024

It could've been a bit cleaner, and our flush took a couple of tries to work. If water bottles were provided in the rooms, that would have been helpful as well. Don't think the heater worked inside the room either..

The location was the highlight! Right next to the beach with a lovely view.c

Stayed in April 2024

Rather than getting a king size bed/Double bed, we got two single beds stuck together and there was a dip in the middle which wasn't ideal.

The view was stunning!

Stayed in April 2024

We asked for a twin room and there were two single beds but they were pushed together to make a double. The pillows were really awful and lumpy and the duvet wasn’t nice either. For our personal taste the heat in the room was really intense and too hot and stuffy, we was able to turn the radiator off in the bedroom but not in the bathroom. Again this is personal preference but maybe if the heating was on the middle setting and not the highest it may be more comfortable.

We loved the locations and the views from our bedroom. Loved the lay out of the room. Breakfast was really delicious and quick service. The staff were really friendly

Stayed in March 2024

No Parking

Location and balcony

Stayed in April 2024

The staff were friendly and helpful. The rooms were clean and tidy. Everything was definitely up to standard.

Stayed in April 2024

The room was excellent and the out look was amazing the staff were very friendly and nothing seemed to much trouble.

Stayed in April 2024

Not much.

Ideally located with impeccable views out towards the English Channel.

Stayed in April 2024

Room was a little hot but then we had a balcony so opened the doors - would be far worse if was too cold!

Great location, friendly staff, excellent choice of breakfast options, dog friendly and a coffee machine in the room. Fantastic stay. Also liked the quirky touches around the hotel.

Stayed in April 2024

Waiting around for staff to man the reception desk when we arrived and again when we checked out. We were checked out by someone who appeared to be the builder. All afternoon and throughout the night we stayed at the Wellington, a guest in the room next to us had a radio playing. Subsequently our sleep was hugely limited. However there were no staff around to ask for assistance.

The location, close to the sea front and the sea views from the bedroom. Our room was a good size as was the bathroom, and the entrance lobby was well sized and nicely decorated.

Stayed in April 2024

Too much noise late at night on the Sunday night. Loud music from the bar and a large party of guests sharing the 3 rooms next to us (we had a child who was woken up). Room placement of guests needs some more thought.

Wonderful old hotel with high ceilings, huge bedrooms and delightful balconies. Great bathrooms too.

Stayed in April 2024

All my emails from The Wellington had said that in January and February there were no bar or breakfast facilities. As it was, they were not available during our stay in late March either; this was disappointing and even confusing, as there were tables in the restaurant set out for diners and music playing outside the bar area!

The central location with a balcony to view the sea. Lovely to look out at night and see the moonlight on the water. The room was serviced each day and free-streaming was available on the TV. The Rex Fine Dining restaurant was just up the road and we thoroughly enjoyed our meal there.

Stayed in March 2024