Skirmish Hill, Waverley Road, Melrose, TD6 9AA, United Kingdom
#8 of 8 hotels in Melrose
Guests' ChoiceBased on 1729 hotel reviews
6.9Cleanliness
7.6
Comfort
7.6
Location
8.5
Facilities
7.0
Staff
8.4
Value for money
7.5
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 September 2024
Darren
AustraliaAll ok.
Location is a bit isolated from town, but with a car it's not an issue.
Stayed in September 2024
Reviewed: 17 September 2024
Colleen
CanadaLovely staff
Stayed in September 2024
Reviewed: 16 September 2024
Porter
United KingdomBreakfast was very good, but they should serve it until much later on Sundays when some people want to have a lie-in!!!
Stayed in August 2024
Reviewed: 8 September 2024
Roger
United KingdomMY bathroom had a disgusting smell of sewage/drains Expensive for what the hotel was. All rather run down
Dining room and breakfast service
Stayed in September 2024
Reviewed: 3 September 2024
Neville
AustraliaFoolish rules
Clean
Stayed in September 2024
Reviewed: 22 August 2024
Michael
New ZealandNo fresh air. No air conditioner and the windows were fixed closed. Thought it a little overpriced
Location was good.
Stayed in August 2024
Reviewed: 20 August 2024
Marc
United KingdomNo hot water at taps or shower in bathroom. Luckily I only stayed one night.
Location
Stayed in August 2024
Reviewed: 16 August 2024
Bridget
United KingdomAll a bit run down and in need of refurb. Breakfast choices basic. Was cheap mind.
Location
Stayed in August 2024
Reviewed: 11 August 2024
Tracey
United KingdomLooks tired, needs some attention to detail such as paint finishes. Coaches parked outside our window & ruined our view of the lovely gardens.
Huge room. Ground floor requested & supplied. Beautiful building.
Stayed in June 2024
Reviewed: 5 August 2024
Col
United Kingdomnot much
friendliness of staff
Stayed in August 2024
Reviewed: 29 July 2024
Alan
United KingdomCould do with a bit of a revamp, Set meals rather limited, though reasonable breakfast for £10.
Good location with parking and grounds.
Stayed in July 2024
Reviewed: 25 July 2024
Dan
United KingdomHotel is very tired (clean though). Breakfast was average quality
Close to Melrose. Quick efficient breakfast.
Stayed in July 2024
Reviewed: 19 July 2024
Sarah
United KingdomDated, needs a makeover Also quite remote if you don’t have transport - no sightseeing or pubs/shops etc nearby.
Nice room, pleasant staff, food although limited and bulk cooked, was fresh and hot
Stayed in July 2024
Reviewed: 28 June 2024
Peter
United KingdomThe atmosphere of the building and the pleasant staff
Stayed in June 2024
Reviewed: 27 June 2024
Aquatics
United KingdomBurnt toast and service at breakfast was a little poor. No tea, coffee or milk in room but sorted by reception. Room was rather warm all night.
Great location, okay breakfast, okay facilities. Staff were friendly and it was clean. Nice large room.
Stayed in June 2024
Reviewed: 26 June 2024
Maureen
United KingdomCrowded dining room
Food was disgusting
Stayed in May 2024
Reviewed: 23 June 2024
Kevin
United KingdomI liked its location
Stayed in June 2024
Reviewed: 19 June 2024
Garry878
AustraliaNeeds some work.
Away from the crowd.
Stayed in June 2024
Reviewed: 18 June 2024
Lijo
OmanThe food options were very limited and room was small in size
Location is easy to find out
Stayed in June 2024
Reviewed: 18 June 2024
Robert
United KingdomBar only opened at 4pm, and no drinks service in restaurant, so had to order at bar and take stuff to your table.
Super breakfast; and dinner in hotel beyond our expectations. Main clientele coach parties, so we did worry that breakfast/dinner may be 'basic' but that really wasn't the case. Staff all super friendly too.
Stayed in May 2024
Reviewed: 16 June 2024
Arie
IrelandThe room and grounds
Efficient
Stayed in June 2024
Reviewed: 15 June 2024
Fiona
United KingdomAs above
Location was excellent. Breakfast was okay but we had to ask for milk and I had to acquire butter and marmalade from a table close by. Buffet cereal area was poor. Cereal was dispensed crushed not much fruit left. Rooms were tired but adequate for a one night stay. Windows very, very difficult to open and very heavy. Bathroom looked shabby.
Stayed in June 2024
Reviewed: 14 June 2024
Lynn
AustraliaVery hard to get a taxi to and from railway to The Waverley hotel,most taxi drivers ignored us or made excuses not to collect.we ended up having to drag 2 big heavy suitcases almost 1.5 miles Maybe Waverley should look a running a shuttle bus ,with a small fee ,
It offer breakfast and dinner ,although It mostly caters for the aged ,when looking at the menus , But anything is better than having to walk 2 miles into town as taxi service is totally useless.
Stayed in June 2024
Reviewed: 13 June 2024
Susan
United KingdomA bit old/tired, but that also lends character.
Clean, pretty basic but happy with it. Beds were comfortable & it had the necessities.
Stayed in June 2024
Oban, UK
Aguilar de Campóo, Spain
Pamukkale, Turkey
Tokyo, Japan
Tulcea, Romania
Mai Khao Beach, Thailand
Pozzuolo, Italy
Shinano, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content