The Green, Stoke on Trent, ST12 9AE, United Kingdom
#3 of 15 hotels in Stoke on Trent
Guests' ChoiceBased on 1296 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
9.5
Value for money
9.0
Free WiFi
8.3
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End of dialog contentReviewed: 1 July 2024
Max
United KingdomOnly complaint was the stuffiness of the room at night, small window with not much airflow, was hoping for some air con.
Stayed in June 2024
Reviewed: 1 July 2024
Tully
AustraliaNothing
Beautiful property, rooms very comfortable, friendly staff. Location and gardens were lovely
Stayed in May 2024
Reviewed: 30 June 2024
Anita
United KingdomThere was nothing I didn't like.
Everything was lovely, it exceeded my expectations in all areas. The staff were all friendly and helpful which was a definite plus because at a lot of places the staff make you feel unwelcome. I would definitely stay there again and so would my family.
Stayed in June 2024
Reviewed: 29 June 2024
Judith
United KingdomThink selection at breakfast could be better Diced fresh fruit and more yoghurt choices Had to wait one night a long time for meal
Love this hotel and have stayed before Love the setting and beautiful grounds Staff all very friendly and helpful
Stayed in June 2024
Reviewed: 28 June 2024
Frank
United KingdomNothing except ungracious guests on nearby table loudly complaining about food and then rejoicing loudly after staff had dealt graciously and quietly with their spurious complaint
Elegant, lovely rooms, staff. Food excellent
Stayed in June 2024
Reviewed: 28 June 2024
Helen
United KingdomExcellent location + atmosphere allowing us to relax + unwind after a long journey. Excellent quality of food + drinks + rooms very comfortable
Stayed in June 2024
Reviewed: 27 June 2024
Ryan
United KingdomVery minor point but, as a foodie, I feel the cookery could be sharpened up just a little. The menu, ingredients and presentation were all spot on but a couple of items at breakfast & dinner needed more/less time on the heat, e.g. bacon fat should be caramelised and lamb should be served pink. This isn't something worth letting dissuade you from visiting though!
The grounds are lovely – hard to beat sitting out on the terrace watching the sun set over the fields with a glass of wine or two. The staff were all incredibly friendly and courteous. The rooms were quiet and comfortable. Plus there's an adorable cat! What more could you ask for?
Stayed in June 2024
Reviewed: 26 June 2024
Sazmo
New ZealandEven with the window open and a fan on, it was very warm in the room.
Sitting outside for drinks and dinner was lovely, and the breakfast was exceptional. We loved the gardens and discovering the history of the house. The room was lovely, but very warm.
Stayed in June 2024
Reviewed: 25 June 2024
David
United KingdomNothing
Lovely house, lovely room with a balcony, lovely weather!
Stayed in June 2024
Reviewed: 24 June 2024
Anna
United KingdomNothing
Lovely cosy feel, makes you feel very at home
Stayed in May 2024
Reviewed: 24 June 2024
Paul
United KingdomLocation and decor
Stayed in June 2024
Reviewed: 23 June 2024
Stacey
United KingdomNothing
Our anniversary venue Staff really looked after us and made it extra special
Stayed in June 2024
Reviewed: 19 June 2024
Justine
United KingdomThe room was way too hot.
It was a lovely building and setting.
Stayed in May 2024
Reviewed: 18 June 2024
Stephen
United KingdomExcellent traditional hotel. It is not a corporate business so feels more welcoming and homely
Lovely room with balcony
Stayed in June 2024
Reviewed: 17 June 2024
Thomas
United KingdomNothing
Excellent restaurant and perfect location to visit local attractions.
Stayed in June 2024
Reviewed: 12 June 2024
Suzanne
AustraliaBeautiful historical house, well maintained
Stayed in June 2024
Reviewed: 10 June 2024
Ian
United KingdomAll good
This is our second stay at the Upper House and it really is a good value hotel. Room spacious and has everything one needs. Staff very friendly and helpful, breakfast and evening meal first class. Easy parking and lovely walks.
Stayed in June 2024
Reviewed: 9 June 2024
Pennyb96
United KingdomStopped the night before the wedding, good location to the venue (Moddershall Oaks) and to nice restaurants nearby. Breakfast had good choices and was very nice. Good night's sleep. They had a cat which was nice.
Stayed in May 2024
Reviewed: 9 June 2024
Marcia
United StatesIt was perfect.
Loved the gardens and level of comfort. Will return next year
Stayed in May 2024
Reviewed: 9 June 2024
Phillip
United KingdomSome of the furniture needed repair, saggy chairs.
Lovely location and views. Beautiful grounds.
Stayed in June 2024
Reviewed: 7 June 2024
Martin
United KingdomAlthough space is understandably limited, it was a struggle to work using a small area on a small table with a laptop.
Superb breakfast, warm and friendly staff - a real personal touch. It is so much nicer staying somewhere you feel welcome than a corporate chain.
Stayed in May 2024
Reviewed: 5 June 2024
Liz
United KingdomNothing
Great food, professional smiley staff, beautiful gardens, super clean.
Stayed in June 2024
Reviewed: 4 June 2024
Alan
United KingdomNothing
Breakfast choice was extensive. Food quality very good and dinner choice was all at reasonable prices.
Stayed in May 2024
Reviewed: 4 June 2024
Helen
United Kingdomnothing
far exceeded any chain hotel in every category
Stayed in June 2024
Reviewed: 2 June 2024
David
United KingdomBeautiful property, superb room, so clean, lovely staff, great breakfast, just fabulous.
Stayed in May 2024
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