The whole experience Staff so friendly Breakfast Our room

Everything our friend Jackie was full of cold at breakfast they provided lemon and honey nothing was too much trouble, Breakfast was amazing we will be booking again soon thank you for making our stay so perfect see you soon The Brummy Girls.

Stayed in May 2024

Hotel was clean, staff were friendly and helpful. Lovely bar/garden area. Great location. Would book again if coming back to Chester. 10/10

Stayed in May 2024

Nothing to fault on

Ideally situated parking round the corner £10 24 hours nice bars and eateries close by

Stayed in May 2024

The only small gripe I had was that there was only one usable plug socket and it was right underneath the TV far away from the bed so I couldn’t use and charge my phone at the same time. Understandable given the age of the property, but I would rather have had an accessible socket next to the bed than the wired-in landline phone on the bedside table which seems a bit unneeded in this day and age. Very minor point though!

Gorgeous old-style townhouse, loads of character and high ceilings. Very comfortably furnished (I could have slept on the carpet!) and nice to have a bathroom with actual opening windows and natural light. Staff were fantastic and great location. Spacious room with plenty of useful furniture (actual storage in the bathroom under sink, etc).

Stayed in May 2024

Nothing.

Friendly staff, good location. Nice breakfast in the morning.

Stayed in March 2024

Single beds were extremely narrow, bunk beds maybe? Nearly feel out of bed a few times!

Great location, friendly and helpful staff, very clean with nice bar and breakfast room. Also loved area out the back.

Stayed in April 2024

There wasn't a window so we couldn't let any air in, and the display on the phone kept lighting up so we had to cover it as it was right next to the bed

The room was well laid out (we had 3 single beds) the bathroom had towels and toiletries, the beds were comfy

Stayed in April 2024

Just no onsite parking available close by tho

Lovely staff very welcoming spotlessly clean comfortable beds breakfast lots of choice and great service ideal location would definitely stay again

Stayed in April 2024

Very good breakfast with good variety of choice - only suggestion would be to include smoked fish option such as salmon, haddock or kipper

Stayed in April 2024

Great location and spotless! Bed very comfortable and staff cheerful and helpful. Breakfast was excellent and service great and delivered efficiently with a smile..

Stayed in April 2024

Nothing, obviously!! Can't wait for our next visit.

Nicky, Becky and Lucia. They made the trip so enjoyable. So helpful, friendly , lovely people who couldn't do enough, just amazing.We loved the property from the minute we saw it. Lovely old building, recently refurbished, absolutely immaculately clean ; convenient central location , perfect. And the bedroom window opened! Breakfast very good, cooked to order , no time slot which we appreciated, served so cheerfully by the lovely Nicky and Becky. Highly recommend.

Stayed in April 2024

Nothing

Exceptionally friendly staff and made us feel very welcome with our dog.

Stayed in April 2024

Nothing no complaints.

Location was perfect, minutes away from centre of town or for a lovely walk on the river. Staff where so welcoming and friendly, they treated our dog like one of there own she loved her stay(especially the breakfast sausage). Nothing was to much trouble. Everything was clean, food was excellent most defiantly stay there again x

Stayed in March 2024

Friendly staff. Refurbished hotel so all clean

Stayed in April 2024

Nothing at all

Staff were all so friendly. Fabulous breakfast with wonderful service.

Stayed in April 2024

Nothing to complain about at all

The beds are supper comfy. Breakfast is delicious.

Stayed in April 2024

Great location. Staff were friendly and the breakfast was delicious 😋

Stayed in April 2024

property clean , basin to small for purpose in bathroom

Central

Stayed in March 2024

Squeaky floorboards which travelled to rooms below . Quite noisy from traffic/people on street outside .

Great location . Recently refurbished , very clean. Comfortable beds Extremely friendly & helpful staff Lovely breakfast

Stayed in April 2024

General comfort near good eating places easy to reach attractions excellent service from staff from receptionist to breakfast staff. The breakfast was vwery good

Stayed in April 2024

Nothing

Excellent location, very well kitted out, helpful,friendly enthusiastic staff

Stayed in April 2024

Nothing

Very friendly staff, excellent room very comfortable bed, great breakfast, great location, good value.

Stayed in April 2024

N/A

Lovely staff and very clean.

Stayed in April 2024

No electrical sockets near the beds. An extension lead was provided on our second day when requested but was not ideal.

Very central. Clean and comfortable. Great breakfast and lovely staff.

Stayed in April 2024