207-209 London Road Stoke, Stoke on Trent, ST4 5RW, United Kingdom
#1 of 18 B&Bs and Inns in Stoke on Trent
Guests' ChoiceBased on 858 B&B reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
8.4
Facilities
9.2
Staff
9.7
Value for money
9.4
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 August 2023
Louis
United KingdomNothing! Really good value for money and nice clean and comfortable room :)
Lovely friend staff and very easy to get to, park and very clean
Stayed in August 2023
Reviewed: 1 August 2023
Rowena
United KingdomThe room was absolutely immaculate, the person that greeted me and showed me to my room was fantastic and very thorough.
Stayed in July 2023
Reviewed: 30 July 2023
Jaki
United KingdomLocation not great but nice pub downstairs and wonderful staff
Lovely room, great host, help yourself breakfast meant we weren’t limited to time
Stayed in July 2023
Reviewed: 30 July 2023
Jacqueline
United KingdomOnly downside was ot was too far to walk to town for us. But didn't matter for this stay.
Beautiful decor in spacious bedroom and dinky bathroom. Huge bed, quite firm. Personally I would of liked a mattress topper. Feather duvet and pillows. Great English local pub in local neighbourhood. Good selection for continental breakfast in help yourself shared kitchen. Catered for gluten free, soya milk etc. We had room 1 facing the road so could hear cars passing. If you are a light sleeper I'd suggest ear plugs for this and kitchen noise. Good communications and nice welcome. Great value for money in a homely environment, so much nicer than a large anonymous chain.
Stayed in July 2023
Reviewed: 26 July 2023
Sue
United KingdomVery clean and comfortable
Stayed in July 2023
Reviewed: 26 July 2023
Kayelene
New ZealandNothing, everything was as expected
Comfortable, clean and tidy, handy to township, owner extremely helpful and very obliging - nothing was a problem, help yourself to breakfast was great and unexpected, cute little pub
Stayed in June 2023
Reviewed: 24 July 2023
Jan
United KingdomThere is nothing to dislike
From our arrival and meeting Steve the boss we were really impressed. A cheery friendly greeting, a thorough explanation of the facilities and how the key codes work and then shown to our spotlessly clean room, complete with Beany Bear, our two night stay was exceptional. The breakfast is help yourself buffet style but the kitchen is well equipped with cereals, breads, jams, croissants and even eggs plus you are free to bring your own food in to cook, we had bacon rolls. The pub staff, and customers were also very friendly and made us feel welcome. Steve has everything under control and never seems to stop working. Thank you for a very enjoyable stay and we would definitely return
Stayed in July 2023
Reviewed: 24 July 2023
Heather
United KingdomParking was difficult at first, but later on in the evening we were able to move our car alongside the venue. This is not something the host can fix but he was helpful in informing us when to expect parking spaces on the street becoming available.
At this B& B a light breakfast was available in a separate kitchen, which you made for yourself. You were able to eat it there or take to your room. There was a good variety of cereal, croissants, bread and types of milk. Eggs were also available. Anyone staying for more than one night can use facilities to make their own meal or use the crockery and cutlery if getting a take away. On arrival our host made us feel very welcome and explained everything to us . We were most impressed with the cleanliness of both our bedroom and its ensuite.
Stayed in June 2023
Reviewed: 24 July 2023
John
United KingdomNothing
Clean tidy exactly as they said
Stayed in July 2023
Reviewed: 23 July 2023
Rachel
United KingdomMy mother and I had a fabulous stay at the Sutherland Arms. The landlord was fantastic, very friendly and helpful. The bar staff were also very friendly and welcoming. The room was really lovely and the bed was very comfortable. There is a communal kitchen which was fully equipped with everything you need to make a hearty continental breakfast. I have a dairy allergy and this was also catered for. Don’t be put off by the location, it’s an absolute gem for an overnight stay.
Stayed in July 2023
Reviewed: 21 July 2023
Andrea
United KingdomArea isnt fantastic but we knew what we were coming to
Lovely room , special touches ie little ted 🥰
Stayed in July 2023
Reviewed: 21 July 2023
John
United KingdomAbsolute value for money. Definitely will be staying again.
Stayed in July 2023
Reviewed: 20 July 2023
Vernon
United KingdomMy room was above the smokers' area which meant that some smoke smells did get into the room. Otherwise no problems at all.
Very clean and well-appointed room. Convenient location for M6 and for local shops, bars etc. Friendly pub downstairs serving good beer (and other drinks). Kitchen for sole use of guests with great facilities and food for "self-serve" breakfast (plus you can prepare your own food here too). Steve, the manager, was exceptionally helpful: thorough explanation of safety precautions; access; local food and drink places.
Stayed in June 2023
Reviewed: 17 July 2023
Kevin
IrelandStaff very accommodating and nice. Facilities seem to have been renovated of late, which means that everything is very clean and in working conditions.
Stayed in July 2023
Reviewed: 17 July 2023
Stephen
SpainThe pub part of the complex closed early on my second night.
The room was comfortable and a good size. the facilities were good, in fact, better than expected.
Stayed in June 2023
Reviewed: 13 July 2023
Hazel
United KingdomVery comfortable room & friendly staff.
Stayed in July 2023
Reviewed: 13 July 2023
Kirsty
United KingdomEverything was great to be honest.
Excellent location, close to town and the factory shops if you are a crockery lover! Really lovely hosts/landlord. Room one of the cleanest I've ever stayed in. If you're there on a Sunday, book the Sunday roast - it was delicious and really reasonably priced.
Stayed in July 2023
Reviewed: 11 July 2023
Morris
United KingdomNot a thing, perfect.
Everything, the comfy bed, the big room, the delicious continental breakfast you helped yourself to in the spotless communal kitchen that had everything you needed, the friendly welcoming bar and not forgetting the care and attention given to us by the owner Steve.
Stayed in July 2023
Reviewed: 11 July 2023
Brett
AustraliaNothing really.
Room was very nice, clean and tidy. Very friendly staff. Great self-service kitchen for breakfast. Parking available in side street.
Stayed in June 2023
Reviewed: 10 July 2023
Ritika
IndiaEverything was just about right, even the blackout curtains. Trust me, it makes all the difference. It's too bright early in most hotel rooms.
It was one of the most comfortable places we stayed at in our month-long trip. Steve and Polly are great hosts. There's a kitchen and washing machine on the premises. Although the accommodation is on top of a pub, we didn't hear any noise at all. There's a nice Japanese restaurant, Miso and a pottery factory outlet on the same street.
Stayed in July 2023
Reviewed: 6 July 2023
Nicky
New ZealandStreet parking only, which I thought might be an issue - it wasn't.
Good guest facilities - well appointed communal kitchen, with a washer/drier (a bonus!) and a good selection of continental breakfast offerings.
Stayed in June 2023
Reviewed: 5 July 2023
Rebecca
United KingdomNobody was there during check out, so we just left accordingly at the 10am check out time. This was only slightly disappointing because we wanted to inquire about booking again.
Check in was easy and friendly. The room was immaculate and cozy with everything needed for a comfortable stay. The mounted TV provided a fire stick and was a reasonable size. The bed was comfy and fresh. The bathroom was incredibly clean and spacious. The noise levels were not bad at all considering it was connected to a local pub. We stayed from Monday to Wednesday and it was absolutely silent from 10pm, which was perfect. There is a communal kitchen with a fridge, dishwasher, cutlery and even complimentary cereal. The pub provided a menu for a local cafe down the street which offered a discounted breakfast to all guests. The actual pub also had a cozy, warm atmosphere and my boyfriend and I will definitely be staying here again.
Stayed in July 2023
Reviewed: 4 July 2023
James
United KingdomReally lovely hosts. The landlord was really friendly and helpful with questions we had, such as food places and local taxi companies. You could really tell he cared about the experience we had. The room was also great, and really comfortable. We also had a lovely selection of tea and coffee. Really can't recommend enough!
Stayed in July 2023
Reviewed: 3 July 2023
Claire
United KingdomNothing
Very clean and well presented, plenty of room and really comfortable
Stayed in July 2023
Reviewed: 1 July 2023
Rickson
New ZealandGreat hosts! Very friendly, helpful & just genuinely nice. The room was large, comfortable, good shower/water pressure. Perfect! The pub downstairs is really nice & has a great homely feel about it. Great beer too! Can't wait to stay again.
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content