Lower Street, Haslemere, GU27 2PD, United Kingdom
#2 of 3 hotels in Haslemere
Guests' ChoiceBased on 1190 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
9.2
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 28 April 2024
Tracey
United KingdomAttention to detail and better maintenance needed for the price charged. Heating set at a certain temperature, and it was a cold evening, but we found an electric fan heater. Mattress very soft and lumpy. Toilet seat very loose and no ventilation in the bathroom.
Good location. Staff helpful and attentive. Rooms large enough. The breakfast is very good. Good variety, full plates, and tasty.
Stayed in April 2024
Reviewed: 28 April 2024
David
United KingdomAll good, highly recommend
Excellent cooked or buffet
Stayed in April 2024
Reviewed: 26 April 2024
Betty
United KingdomI asked for a room with a bath which I was told they could accommodate me, when I got to the property they told me none of the rooms had baths.
It was very comfortable and pleasant stay. The bed was very comfortable. Great breakfast.
Stayed in February 2024
Reviewed: 25 April 2024
Christopher
United KingdomGreat landlord and staff, which made the stay extra nice. Anya, the young waitress was so lovely, and welcoming. Food in the restaurant was really good, especially the taco and hash brown starters Would definitely recommend it, and hopefully, we will return when in the area again
Stayed in April 2024
Reviewed: 24 April 2024
Nick
United KingdomNew chef maybe? Food standards seem to have changed… portion sizes down, presentation poor & just not up to the usual high standard. FOH staff were great though
Great room, great staff (especially the wavy haired hostess on check in & waitress duty in the evening), good food; but not as good as on previous occasions
Stayed in April 2024
Reviewed: 19 April 2024
Julie
United KingdomHot water in the shower was barely warm
Food only average
Stayed in April 2024
Reviewed: 13 April 2024
Sharon
United KingdomNothing to add
Have stayed before so new what to expect
Stayed in April 2024
Reviewed: 12 April 2024
Simon
United KingdomLovely staff. Great beers on tap. Lovely everything
Stayed in April 2024
Reviewed: 12 April 2024
Fraser
United KingdomVery friendly staff. Excellent evening meal. Very comfortable and quiet room
Stayed in April 2024
Reviewed: 11 April 2024
Nicola
United KingdomNothing
Lovely room with outdoor seating area. The room was so well equipped. Ample tea, coffee, hot chocolate, biscuits. Iron, hair dryer, additional heater if needed. Surrey magazine, restaurant information. Had all the finishing touches to make the perfect stay.
Stayed in April 2024
Reviewed: 8 April 2024
Tarun
AustraliaThe location - right across from the station and bed was so comfortable
Stayed in April 2024
Reviewed: 7 April 2024
Robert
United KingdomAccess and egress to and from property was i would consider dangerous . There had been a staircase down to the foot path toe enable guests to walk down to the pelican crossing over to the amenities on the other side of the road. The staircase had been taped over to prevent access and egress due to their dangerous condition. However trying o cross the road from the driveway was very dangerous . Very heavy traffic passing hotel and also vehicles leaving the rail station trying to get onto the road.
food was very well presented. Nice and cooked how I like it. The serving staff /waiter was very polite and helpful
Stayed in April 2024
Reviewed: 5 April 2024
Val
United KingdomClean, comfortable and friendly. Especially liked the small outside sitting area and radio in the room.
Stayed in April 2024
Reviewed: 5 April 2024
Lois
United KingdomI could hear the guests staying in the room next door far too well!
Friendly, helpful staff. Great decor, sweet balcony doors onto a table and chairs outside. Parking. Superb food in the restaurant. Good quality bathroom. All very well maintained, spotless. Fluffy towels. Parking.
Stayed in April 2024
Reviewed: 4 April 2024
Paul
United KingdomVery little not to like. Beer selection could do with a real ale.
Excellent location and plenty of free parking. Nice comfortable room.
Stayed in April 2024
Reviewed: 2 April 2024
Andy
United KingdomRooms were warm and comfortable the breakfasts were great would stay again
Stayed in March 2024
Reviewed: 30 March 2024
Navdeep
SwitzerlandThe voice from other guests and slamming of foors in communal areas was extremely loud. My room was only cleaned once in a 3 day stay.
Friendly efficient staff. Great breakfast, and comfy well appointed room.
Stayed in March 2024
Reviewed: 30 March 2024
Gareth
United KingdomTV was poor. Took over a minute to respond to an input. Unwatchable
Amazing place to stay
Stayed in March 2024
Reviewed: 28 March 2024
Nick
United KingdomBoutique style B&B let down by lack of basic maintenance in the bathroom. Shower tiling needs regrouping & lets down what would otherwise have been a straight 10/10. Service was slow for dinner Thursday evening - seemed very short staffed, with just one person on the bar & one girl on waitressing duty. Both were very good though, & also apologetic about wait times.
Lovely big room (14), clean, all amenities needed & more. Free on site parking, friendly staff, great food at dinner & breakfast.
Stayed in March 2024
Reviewed: 24 March 2024
Bela
United KingdomVery good
Stayed in February 2024
Reviewed: 23 March 2024
Danielle
United KingdomTravelled for a wedding. Perfect location with train station the other side of the road. We brought our son which the accommodation was more than happy to put him up a bed in our room. They added books, a teddy and some cookies to his bed. It was extremely sweet. There hot chocolates in the room also we massively enjoyed. They supply everything you need for a great stay. Great roast dinner when we arrived. Plus may we add the breakfast was outstanding! The quality and the quantity. We left extremely happy and full after staying for two nights.
Stayed in March 2024
Reviewed: 21 March 2024
Ewan
United KingdomI wish it included a free breakfast !
Room was lovely, didn’t expect a patio ! Staff excellent and steak amazing!
Stayed in March 2024
Reviewed: 20 March 2024
Yvonne
United KingdomNothing I could think of
We visit friends and always stay here
Stayed in March 2024
Reviewed: 19 March 2024
Jade
United Kingdomthe staff were very welcoming the rooms were stunning and the food in the restaurant part was delicious and even one of the staff were so kind as my friend had her child with her to set up books and a teddy ect on the bed for him would recommend to anyone i
Stayed in March 2024
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