Millenium House, 60 Victoria Street, Liverpool, Liverpool, L1 6JD, United Kingdom
#80 of 105 hotels in Liverpool
Guests' ChoiceBased on 3005 hotel reviews
7.5Cleanliness
7.9
Comfort
8.1
Location
9.1
Facilities
7.7
Staff
8.5
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 22 September 2024
Terri
United Kingdomnothing
great location, great facilities
Stayed in September 2024
Reviewed: 22 September 2024
Howie
United KingdomTV kept freezing, no hot water in the morning
Comfy beds, Jacuzzi bath and shower, LFC focus (!), staff very helpful after problem with hot water
Stayed in August 2024
Reviewed: 21 September 2024
Kathleen
United KingdomIt has went downhill big time and in need of renovation. Paper was peeling of the walls, window in our room wouldn't open and room was really dusty. Could visibly see it on the lampshades and also when opening the curtains the dust went everywhere. Went for dinner Rin the restaurant the second night and service was really slow. Given the price of the rooms and the reputation of the Shankly it was a bit of a let down.
Have stayed at the Shankly a few times now with friends. It's in a great location. Beds are comfy and good for a place to sleep after a night out.
Stayed in August 2024
Reviewed: 21 September 2024
Ella
United KingdomThe signal for tv wasn’t the best. However the lady who was on reception was really helpful and moved us room and gave us an option of which room we wanted. She was lovely and helpful and didn’t make us feel bad about the situation
The design of the hotel and the friendly staff. The beds are really comfortable.
Stayed in September 2024
Reviewed: 20 September 2024
Latasha
United KingdomAbsolutely nothing!
The decor and atmosphere was amazing!
Stayed in July 2024
Reviewed: 19 September 2024
Lee
United KingdomCan’t fault it my whole family want to do a return trip
Stayed in August 2024
Reviewed: 19 September 2024
Veronica
United Kingdomthat i had to pay when i arrived there although i had paid all off it months before and it took 8 weeks to get my money back
good location
Stayed in July 2024
Reviewed: 19 September 2024
Helen
United KingdomNothing
So luxurious & stylish
Stayed in September 2024
Reviewed: 16 September 2024
Melhch
United KingdomHotel a bit grubby and tired in places.
The large group rooms Staff
Stayed in September 2024
Reviewed: 16 September 2024
Paul
IrelandNothing
Location. Was excellent 👌
Stayed in September 2024
Reviewed: 16 September 2024
Adele
United KingdomDecor is a bit weary, needs better upkeep.
Room size
Stayed in September 2024
Reviewed: 16 September 2024
Clare
United KingdomWe had 2x luxury rooms & i didnt feel they met the title of luxury. Although really spacious & beds were comfortable the room wasnt really practical The huge cabinet that held 7 glasses felt unecessary & actually got in the way especially for 4 people trying to get ready The kettle in the cupboard was fine but it was not practical when trying to use it again due to limited space to put it Aside from that though beds extremely comfortable & room is spacious but overall could be looked at & space used better
Location is fantastic Decor & feel of the hotel is lovely
Stayed in September 2024
Reviewed: 16 September 2024
Mervyn
United KingdomN/a
Location
Stayed in September 2024
Reviewed: 15 September 2024
Marion
United KingdomThe shower wasn't great and the water temperature in the kitchen and bathroom was off. Breakfast was overpriced
Excellent location, staff were friendly and helpful
Stayed in September 2024
Reviewed: 14 September 2024
Harvey
United KingdomNo cold water in the room on the 4th floor and the jacuzzi didn’t work.
Large rooms, comfy beds, friendly and helpful staff.
Stayed in September 2024
Reviewed: 14 September 2024
Wayne
United KingdomWas woken up at 3am by a couple in the next room having a full scale argument. Not the hotels fault at all.
Right in the centre of Liverpool, very clean room and decorated to a high standard. Car parking underneath the hotel at a charge per 24 hrs which wasn’t extortionate.
Stayed in September 2024
Reviewed: 13 September 2024
Daniel
United KingdomTemp gauge on the bath didn't work, reported this and was told someone would up right away, they didn't show up.
The room was big, good location.
Stayed in September 2024
Reviewed: 12 September 2024
Shauna
IrelandVery clean Nice staff
Stayed in September 2024
Reviewed: 11 September 2024
Claire
United KingdomBreakfast not included in stay Windows didnt open in bedroom and not fixed
The ambience , laid back , the music, roof top terrace , helpful staff, comfy beds , jacuzzi bath, location
Stayed in September 2024
Reviewed: 11 September 2024
Sarah
IrelandWas annoyed that we did not get the themed room that we booked and requested. Was told the air conditioning was broken. Was not told when checking in. Was only informed when I went down after we went to our room and seen we were not in the room we requested. I had a very disappointed daughter as we were there for her birthday
Fabulous hotel. Second time to stay
Stayed in August 2024
Reviewed: 11 September 2024
Leoniza
United KingdomNone
Yes
Stayed in June 2024
Reviewed: 10 September 2024
Sue
United KingdomQuirkiness Price
Stayed in September 2024
Reviewed: 9 September 2024
Jean
United KingdomMy first night sleep I had the choice of 2 beds I took the one next to the full length mirror and I experienced quite a significant dip in the mattress think ppl were sitting at the side doing makeup etc so second night perfect sleep in thr other bed
Fantastic staff very helpful and pleasant fantastic food in the restaurant cannot wait to come back
Stayed in September 2024
Reviewed: 9 September 2024
Carmichael
United KingdomThat we couldn’t use the spa, as it was closed to us as guest after a certain time. Should be open till later for gust as check in at 3 and if travel from far it’s almost impossible to get use of it! Booked this hotel for the spa but didn’t get to use it!
Stayed in August 2024
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