Millenium House, 60 Victoria Street, Liverpool, Liverpool, L1 6JD, United Kingdom
#78 of 102 hotels in Liverpool
Guests' ChoiceBased on 2155 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
9.1
Facilities
7.6
Staff
8.4
Value for money
7.5
Free WiFi
7.6
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End of dialog contentReviewed: 1 May 2024
Rhea
United KingdomI requested rooms and dinning table due to my birthday, i called a day before to confirm, i was told its confirmed my rooms has a dinning and mini kitchen, when we get there the’res no table ,we have to use ironing board. 😭the receptionist is not very helpful, i know its easy to say i’m very sorry,but not fixing the issue, but the special occasion has been ruined due to falls information has been given to us. We are groups of 7 in the room they provided to 2 toilet rolls, i rang the receptionist to have extra toilet roll no body turn up.liverpool its lovely place to visit and the hotel is in the right location, but very bad service at hotel.
Location
Stayed in April 2024
Reviewed: 30 April 2024
Warren
United KingdomThe club opposite and up the road was noisy Saturday night !
Good location, nice big room for 3 of us, brekkie was included. Just all round good value and super friendly staff. If you want a hotel as a base for your trip this is good value for money 💰
Stayed in April 2024
Reviewed: 26 April 2024
Jamie
United KingdomHad a jacuzzi bath in the room but water was nothing more than warm went to phone reception but no phone in room which I have never had before. Few water stains on bathroom floor and door handle was hanging off.
Location perfect, easy parking under the building (£15 for 24 hours). Room was massive with everything you needed.
Stayed in April 2024
Reviewed: 25 April 2024
Sharon
United KingdomWe had a refund on the breakfast cold food that had been left under a warmer was in edibles we complained and got a full refund need a new cook
Stayed in April 2024
Reviewed: 25 April 2024
Truli
United KingdomThey focused on making the reception area stunning where other parts are very tired and worn. The corridors were crowded with crates of items. Decor very worn. Room was full of flies - had to guide them out of the windows. Some stains on throws on bedding. Mirrors dirty. Water was murky and smelt.
Great central location, friendly staff. Big spacious room.
Stayed in April 2024
Reviewed: 25 April 2024
Sharon
United KingdomDecor slightly shabby rather than chic in places Flooring - laminate that is worn Chipped door Dark rooms Lack of storage and suitable mirror in bathroom
Jacuzzi bath Location - close proximity to station and everything happening in city centre
Stayed in April 2024
Reviewed: 24 April 2024
Caroline
Isle of ManNothing
The bath, all of it.
Stayed in March 2024
Reviewed: 24 April 2024
Sarah
United KingdomCan't think of anything.
Room was really funky and had a great view of the city. It was in an excellent location, only a short walk from the Cavern Club area and the docks. Staff were really friendly and helpful.
Stayed in April 2024
Reviewed: 22 April 2024
Lisa
IrelandStayed at this hotel a few years back and it has really deteriorated since then. Typical for hens/stags parties. So expect it to be loud. It is April and Christmas decorations are still up around the ceilings. The hotel needs a lot of TLC
Liked that the rooms are clean and plenty of cleaners around the hotel even at night.
Stayed in April 2024
Reviewed: 22 April 2024
Julie
United KingdomThere was nothing to dislike
Being central to a lot of places
Stayed in March 2024
Reviewed: 22 April 2024
Sherrie
United KingdomCould do with some maintenance in the bedrooms, very noisy, I think there was a hen party on downstairs which was upsetting for my little boy, if we was without children however, this would not have bothered me
Looks beautiful with the themes and decorations, room was easy to find and within walking distance of the main amenities. The bed was comfortable.
Stayed in April 2024
Reviewed: 20 April 2024
Lynne
United KingdomBreakfast was fantastic staff exceptional but £17:50 a bit pricey
Stayed in April 2024
Reviewed: 19 April 2024
Rebecca
United KingdomRooms are looking a bit tired and need a freshen up. A mirror nearer a socket would have been handy and some brighter lighting
Staff were excellent. Breakfast was lovely and the ladies in the dining room were brilliant, couldn’t do enough for us, very friendly and accommodating
Stayed in April 2024
Reviewed: 18 April 2024
Brian
IrelandCould have been cleaned a bit better .
The location was ideal could walk every.
Stayed in April 2024
Reviewed: 18 April 2024
Leah
United KingdomIt was really noisy as the place facing was getting deliveries around 4am, and the beds kept separating was meant to be a double bed but it was just singles pushed together which was annoying
It was a great location
Stayed in April 2024
Reviewed: 17 April 2024
Leanna
United KingdomNo towels where put out
Hotel was lovely and clean with a lot of space. Location was great.
Stayed in March 2024
Reviewed: 15 April 2024
Patricia
IrelandNo able to open a window even an inch Shower was poor Furniture and lamps were dusty
Didn’t have breakfast but the location is perfect for the city
Stayed in April 2024
Reviewed: 15 April 2024
Fern
United KingdomVery central, large rooms that all 6 of us could share, staff were friendly, room was lovely.
Stayed in March 2024
Reviewed: 14 April 2024
Kirsty
United KingdomRoom was freezing as all windows had been left open on arrival and it was blowing a gale outside! Also, tv remote didn't work. I also ordered Prosecco and a cake slate for arrival for partners' birthday. The cake slate was there but no prosecco, so that was a huge disappointment, and surprise was ruined, so I felt no point going back downstairs to get it as we were literally at the opposite end of the hotel.
Loved the luxury bath. Staff were lovely! Ladies on breakfast were so attentive and friendly.
Stayed in April 2024
Reviewed: 12 April 2024
Darren
United KingdomThere was no shower in our family room.
Quite central and staff were friendly
Stayed in April 2024
Reviewed: 12 April 2024
Johnathan
United KingdomVery noisy, guests charging around the hotel in the middle of the night, high ceiling and sound echo.
Location and able to accommodate 5.
Stayed in April 2024
Reviewed: 11 April 2024
Mike
IrelandNo complaints.
Room was very comfortable and spacious. Jacuzzi bath was a special treat. Didn't have breakfast. Location was perfect.
Stayed in March 2024
Reviewed: 11 April 2024
Daniel
United KingdomBed was uncomfortable, no hot water for a few hours, what I asked for as a surprise in room wasn't done,
Staff was fantastic
Stayed in April 2024
Reviewed: 10 April 2024
Sheila
United KingdomNo view room long and narrow no fridge
Beds good and clean
Stayed in April 2024
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