1 Victoria Square, Weston-super-Mare, BS23 1AN, United Kingdom
#17 of 21 hotels in Weston-super-Mare
Guests' ChoiceBased on 3388 hotel reviews
7.3Cleanliness
7.7
Comfort
7.6
Location
9.2
Facilities
7.4
Staff
8.8
Value for money
7.8
Free WiFi
7.1
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End of dialog contentReviewed: 24 May 2024
Gary
United KingdomThe hotel is a bit dated with the decor. It needs some work to update it and lots of paint.
The location was good and close to all amenities. My room had a Seaview and overlooking the pier. The buffet breakfast was also good. Very friendly staff. The price I paid was very reasonable for the two nights.
Stayed in May 2024
Reviewed: 24 May 2024
Michael
United KingdomGood choice at breakfast as always & the staff are excellent right down to the cleaning staff,who always greet you in a friendly manner. The location is perfect right next to the pier & the sovereign centre shopping complex.
Stayed in May 2024
Reviewed: 22 May 2024
David
United KingdomDecor a bit dated.
Convenient location, friendly staff.
Stayed in May 2024
Reviewed: 22 May 2024
Lee
United KingdomLocation
Stayed in May 2024
Reviewed: 18 May 2024
Cutler
United KingdomBathroom not very good
Breakfast was excellent Location was very good in centre of hotel
Stayed in May 2024
Reviewed: 16 May 2024
Laura
United KingdomMaybe the bed could be better.
The location, beautiful view.
Stayed in May 2024
Reviewed: 14 May 2024
Paul
SwedenIt is tired. Restaurant was shut when I arrived. However they did give me£10 to get a meal next door, although the meal cost more.
Stayed in May 2024
Reviewed: 14 May 2024
Stephen
United KingdomDidn’t enjoy the 2a.m fire alarm, but that was not the hotel’s fault
Excellent location and great value for money
Stayed in May 2024
Reviewed: 13 May 2024
Angela
United KingdomAll ok
The breakfast and location
Stayed in May 2024
Reviewed: 12 May 2024
Lorraine
United KingdomProblems with blocked sink/shower, fire drill went off at 2am and the staff that was on the night shift didn't know what to do and didn't even get the fire brigade to check it out before everyone went back to bed.
Very close to the pier, great breakfast, friendly staff
Stayed in May 2024
Reviewed: 10 May 2024
Mackenzie
AustraliaThe only thing that was difficult was the hard mattress with a plastic lining. Needed a layer of memory foam for my old bones! Everything else was charming. Thank you for my stay.
I liked breakfast, the location, the view from my room, the friendly staff. It was wonderful to have heating I could control in my room - cold and sleety when I arrived but warmed up as the week went on.
Stayed in May 2024
Reviewed: 7 May 2024
Chris
United Kingdomvery worn caropet in bedroom narrow corridors lots of steps (split levels) no hotel parking overzealous parking wardens (ticket happy)
friendly helpful staff comfortable lounge good food sea view room nerby car park at reasopnable rates
Stayed in May 2024
Reviewed: 7 May 2024
John
United KingdomI felt the hotel was a little run down and needed a spruce up and I wasn’t sure the bottom sheet had been changed
The location was great and the breakfast too. The view from my bedroom was lovely
Stayed in May 2024
Reviewed: 7 May 2024
John
United KingdomThere were too many stairs to negotiate for people with walking difficulties
The breakfast was excellent plenty of choice and freshly cooked
Stayed in May 2024
Reviewed: 6 May 2024
Tony
United KingdomN/A
Location was very good View from room overlooking the beach and pier Hotel staff decorated room for my wife's birthday with balloons and banners. Hotel staff were friendly and welcoming.
Stayed in May 2024
Reviewed: 5 May 2024
Sandra
United KingdomVery dated.
Welcoming staff Great location by the pier Excellent breakfast Lovely and clean
Stayed in May 2024
Reviewed: 4 May 2024
Derek
United KingdomWe should have booked both double rooms.
Breakfast was great, double room was good with exelent views of the peir and beach single room was not good view looked like a building site and the single bed was very lumpy, overall very noisy with motorcycles racing up an down outside, closing the windows made slightly better.
Stayed in May 2024
Reviewed: 1 May 2024
Hilary
United KingdomNo hairdryer in the room.
I had a room with a sea view. The bed was very comfortable and the staff were great.
Stayed in April 2024
Reviewed: 27 April 2024
Davies
United KingdomDouble bed in room was uncomfortable. Difficult to access dining room and bar area due to steps as one party member had mobility problems.
Easy check in. Staff really friendly. Good entertainment on the night we stayed. Breakfast really good. Excellent location. Parking nearby easy to access.
Stayed in April 2024
Reviewed: 26 April 2024
Wakeham
United KingdomParking was a bit of an issue as there was nowhere for unloading bags and cases outside the hotel. We were able to park the van in a multi storey around the corner after dropping things off. This added to the cost a little
On arrival and during my stay I found all staff to be helpful and friendly. The room was with a sea view which was nice. The hotel was across the road from the beach and pier where I was playing for the band Skacasm Even though it was booked I didn't have the breakfast so can't comment. I was meeting with friends elsewhere
Stayed in March 2024
Reviewed: 22 April 2024
Katherine
United KingdomRoom was a little bit dated
The location was excellent
Stayed in April 2024
Reviewed: 21 April 2024
Steve
United KingdomHotel a little outdated but that's reflected in the price.
Clean and comfortable. Friendly helpful staff. Great breakfast. Excellent location.
Stayed in March 2024
Reviewed: 21 April 2024
Colley
United KingdomVery nosey people coming back Very late banking on the door for at least half a hour to get in
Stayed in April 2024
Reviewed: 13 April 2024
Hawley
United KingdomMaybe update bed
No breakfast
Stayed in March 2024
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