Windsor Road, Egham, TW20 0AG, United Kingdom
#6 of 15 hotels in Egham
Guests' ChoiceBased on 1303 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.8
Staff
9.0
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 1 May 2024
Theo
United KingdomI didn't like the buffet style of not being able to order certain stuff of a menu however the food was exceptional.
Friendly staff. Very good food for a Buffet style. Lovely lounge to relax in. Pool facilities were incredible. Service was incredible. Overall a lovely stay.
Stayed in May 2024
Reviewed: 25 April 2024
Rebecca
United KingdomThey didn't have any dessert for vegan they only had mango which I don't like and the air con in the room we couldn't change so the temp wasn't right
I liked the spa was a nice size and the rooms where lovely and clean and friendly staff
Stayed in April 2024
Reviewed: 24 April 2024
Peter
United KingdomBreakfast was good but not outstanding for the price! There is quite a lot of work going on at the moment, will be great when it’s finished. We did know this when we booked so can’t really complain.
Excellent location, all staff were very friendly. Free shuttle into Windsor which is a nice touch!
Stayed in April 2024
Reviewed: 20 April 2024
Anne
United KingdomNot enough chairs or beds for all visitors to the spa and very crowded.
Lovely comfortable rooms. Excellent treatments and spa facilities good. Very good buffet meals, both dinner and breakfast.
Stayed in March 2024
Reviewed: 19 April 2024
Paulette
United KingdomNice decor and good location
Leisure facilities and the lounge
Stayed in April 2024
Reviewed: 18 April 2024
John
United KingdomSome of the self service items were only just warm.
Self service
Stayed in April 2024
Reviewed: 14 April 2024
Lorraine
United KingdomLounge situation. Loads with towels but no people on them
We loved it, it’s going through refurb but it didn’t impact us. The only downer was no loungers free in the pool area and nothing outside to sit on in the glorious weather - we will be back
Stayed in April 2024
Reviewed: 12 April 2024
Dave
JerseyNothing
The location
Stayed in April 2024
Reviewed: 11 April 2024
Victoria
United KingdomHaving to pay extra £40 for twin beds
Breakfast was very good
Stayed in April 2024
Reviewed: 11 April 2024
R
United KingdomYou have to drive on the M25 to get there (not their fault)
Loved the river view and spa Breakfast excellent
Stayed in April 2024
Reviewed: 8 April 2024
Jennifer
United KingdomThe food
The spa was lovely
Stayed in March 2024
Reviewed: 8 April 2024
Rachel
United Kingdompacket milk, why use little milk portions when there is a fridge in the room and fresh milk can be used.
Spa facilities were very good.
Stayed in April 2024
Reviewed: 6 April 2024
Angela
United KingdomI have coeliac disease and the staff were very accommodating with my gluten free diet. The complementary transport into Windsor was helpful.
Stayed in April 2024
Reviewed: 4 April 2024
Sebastian
United KingdomIt was all good
Food was great, service was great, hotel had some building work happening when we were there so I’m sure the location/ building etc will be better when it’s complete. Otherwise had a fantastic time and really enjoyed the spa facilities
Stayed in April 2024
Reviewed: 28 March 2024
Hickman
United KingdomAll good
Spa facilities. Clean comfortable room. Spacious bathroom. Friendly staff. Great location.
Stayed in March 2024
Reviewed: 27 March 2024
Kay
United KingdomWould have been good to use the balcony but notice on window saying not in use
Excellent food. Good value for money for buffet evening meal Breakfast manager excellent
Stayed in March 2024
Reviewed: 25 March 2024
Hval
JerseyThe mattress on the bed was too bouncy. Every time one of us turned around in the bed, the other person would feel the ripple effect. Didn't have the best nights sleep.
Staff was just the right level of attentive without being too much. All very friendly The atmosphere in the place was nice and the facilities looked great.
Stayed in March 2024
Reviewed: 24 March 2024
Emma
KenyaNothing
Great dinner and breakfast.
Stayed in March 2024
Reviewed: 22 March 2024
Robert
United KingdomNa
Everything
Stayed in March 2024
Reviewed: 17 March 2024
Charlotte
United KingdomThat even though there was building work going on, it didn’t affect our stay and we were able to relax. The spa facilities were great and the food was delicious.
Stayed in March 2024
Reviewed: 4 March 2024
Patrycja
United KingdomAverage Sunday dinner .
Breakfast great included in stay, good spa facilities, good location by M25 ,
Stayed in March 2024
Reviewed: 3 March 2024
Linda
United KingdomOverall the facilities and service was very good.
Breakfast buffet / selection was very good. Was not overly impressed with the buffet dinner, plenty of choice but not my go to food.
Stayed in March 2024
Reviewed: 26 February 2024
Zoe
United KingdomI would have liked a safe in the room. Even though the new spa area is lovely, the old wooden steps remain to get in/out of pool & they should be replaced due to safety/hygiene reasons.
Really liked the newly refurbed bedrooms. Lovely ambience/decor. Refurbed spa area was lovely.
Stayed in February 2024
Reviewed: 26 February 2024
Broadbent
United KingdomOdd that brand new rooms do not have a mini safe. Not much hanging or drawer space although there is sufficient for a short stay.
Newly refurbished room was small but very comfortable with a nice bathroom. The pool and spa area was lovely but very busy on a Saturday afternoon. There was a good selection of hot and cold food at breakfast. We caught the free shuttle to Windsor, which was very convenient.
Stayed in February 2024
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