Bridge Street, Kettering, NN14 6JW, United Kingdom
#5 of 6 hotels in Kettering
Guests' ChoiceBased on 418 hotel reviews
5.8Cleanliness
6.5
Comfort
6.5
Location
7.6
Facilities
6.1
Staff
7.7
Value for money
6.7
Free WiFi
7.3
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End of dialog contentReviewed: 20 June 2024
Kelly
United KingdomThe single bed in big room was a bit hard but that's personal choice.
The size if the room really big ( 5) the room was very clean. The staff very pleasant.
Stayed in June 2024
Reviewed: 19 June 2024
Iwuagwu
United KingdomI couldn't operate the tv remote
The room was clean and as described. Towels were good size.
Stayed in June 2024
Reviewed: 17 June 2024
Amat
United KingdomNo fridge in the rooms.
The location is great.
Stayed in June 2024
Reviewed: 31 May 2024
Jenny
United KingdomThe hoteliers were lovely
Not finished- they weren’t expecting us and said we had not paid but gave us a room for £40 which we paid, so paid them twice- I’d like the original fee returned.
Stayed in May 2024
Reviewed: 23 April 2024
Charlie
United KingdomBreakfast not available despite website quoting breakfast.
Clean, comfortable, friendly welcome, free parking, free wi-fi, central position.
Stayed in April 2024
Reviewed: 22 March 2024
Kim
United KingdomThe Hotel and room are a little shabby and could do with some tlc The bathroom tap was very difficult to turn off The room was quite noisy due to road traffic .
The location was suitable we were attending a funeral. We did not use the restaurant. The room was clean and comfortable We had a nice welcome very polite and friendly.
Stayed in March 2024
Reviewed: 27 March 2023
Sue
United KingdomEntrance. Dated and tired mouldy ceiling in bathroom.
Nice bed. And towels. Soap, shower gel shampoo
Stayed in March 2023
Reviewed: 26 March 2023
Jo
United Kingdomthe reception area puts you off. it smells pretty bad and the main staircase badly needs a new carpet. if they simplified the rooms, removed the four poster element of the bed and hung curtains correctly (not required in the bathroom!) and scrubbed the mould off the ceiling it would be lovely! has so much potential but needs a real overhaul.
great location with parking next door. lovely soft fresh towels, bedding clean and white. shower was great.
Stayed in March 2023
Reviewed: 19 March 2023
Claire
United KingdomBooked a "deluxe double". Wasn't really a deluxe room. Small.
Bed was comfy! Staff were friendly.
Stayed in March 2023
Reviewed: 6 March 2023
David
United Kingdomroom smell damp
Stayed in March 2023
Reviewed: 21 January 2023
Kerrie
United KingdomRooms poorly kept, Lights at the front of the building were left on all night and shined directly into our room. Road noisy.
It has a bar.
Stayed in December 2022
Reviewed: 24 December 2022
David
United Kingdomprice was good
Stayed in December 2022
Reviewed: 7 December 2022
Lizzy
United Kingdomcould perhaps do with a little tlc on the decorating
great location, lots of nice places to eat nearby.
Stayed in November 2022
Reviewed: 10 October 2022
Sean
United KingdomBooking said room with terrace we where on first floor with no terrace. No coffee maker as stated on booking. Televisions in bedrooms didn't work. Bed in single room was loosely put together. Skylight was left open in room so bedding was soaked but did get handed replacement bedding to change ourselves. Was supposed to have a bath but had a shower.
There was free parking. Beds where comfortable. Room was a good size
Stayed in October 2022
Reviewed: 5 September 2022
Valentina
United KingdomThe single bed I was sleeping on was slanted towards the right
The guy at reception was very helpful, polite and available both in person and through Whatsapp
Stayed in September 2022
Reviewed: 2 September 2022
Pat
United KingdomI’d booked a rate some time ago invl including breakfast but on arrival was told the kitchen would be out of action for the 3 nights of my stay but I’d get a refund through booking.com in due course but no further details The hotel was on a noisy road with no double glazing.
It was clean and the bed was reasonably comfortable.
Stayed in August 2022
Reviewed: 2 September 2022
Michael
United KingdomLooked like it had been furnished from a car boot sale, no bedside lights. No evidence of staff at all on second day ( 3 night stay) and while the booking site referred to meals being available - they were not, tho there is a dining room and menus for the in-house Indian about. Bar area at back open on Friday evening and closed Saturday. Strange. One other resident had to leave a note saying no cold water in their room or power for kettle/TV. Don't know if anyone dealt with it. We didd meet the cleaner as she started at 9am two days.
En-suite shower room was clearly quite new and excellent. Instant hot water. But NO PLUG in WHB! However, I always carry one! Bed comfortable. Trip Advisor revues have references to bed bugs, dirty facilities, sticky carpets etc. We saw none of this. It was cheap. Tea/coffee facilities in room and TV. Car parking easy. I think there may have been some facilies upgrade recently.
Stayed in August 2022
Reviewed: 31 August 2022
Dennis
United KingdomDated
Comfortable bed, decent shower
Stayed in August 2022
Reviewed: 29 August 2022
Mark
United KingdomNo offer of breakfast or evening meal on arrival.
Friendly welcome.
Stayed in August 2022
Reviewed: 21 August 2022
Spencer
United KingdomInternet wasn’t great. Room was hot, which isn’t the hotel’s fault but room layout seemed a little outdated.
Great location. Great room size. Everyone had their own bed.
Stayed in July 2022
Reviewed: 17 August 2022
Dube
United KingdomWindows and doors to be done
Reception from the person serving
Stayed in August 2022
Reviewed: 15 August 2022
Emma
United KingdomThe bathroom had mould all over the ceiling above the shower. Someone staying in the room previous to us had written "clean me" in the mould. This needs sorting out!! It was disgusting! I didn't see a member of staff to talk about the issue. Our room was also like a sauna! A couple of fans in the room would have been appreciated during the heat wave especially as they had closed the restaurant due to the heat wave. Perhaps fans for you guests??? My husband, children and I did not sleep well at all because of the heat.
The room was a very good size! Booked a family room and we had the main room with double bed and 2 separate room attached with single beds. The room also had a sofa and a small kitchen area.
Stayed in August 2022
Reviewed: 5 July 2022
Elizabeth
United KingdomNo breakfast was available even though there were lots of posters advertising it and it was also stated on the website that there would be breakfast Staff were not always available when needed Carpets on stairs need renewing Decor dated
Very comfortable bed with clean bedding and towels. Adequate provision for a single person I had help to carry my luggage up to the second floor where my room was located I was reimbursed the breakfasts that I had paid for but were unavailable
Stayed in July 2022
Reviewed: 27 June 2022
Tom
United KingdomIt’s an old hotel. The owners are making the best of it without forking out for a full refurb.
Affordable stay, with super friendly staff! Food here is amazing!
Stayed in April 2022
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