The restaurant did not open for food in the evening.

The breakfast was excellent. The staff were very friendly and helpful.

Stayed in June 2024

Nothing. All good.

Comfortable. Relaxed. Lovely breakfast. Friendly staff. Quiet. Good location.

Stayed in June 2024

Nothing

Breakfast choice

Stayed in May 2024

The garden bit itself could have been tidier and cleaner, i.e., table was gritty planting overgrown Putting pepper on the breakfast is a no-no, before the guest And no restaurant in the evening.

Nice first impression nice reception nice garden idea good location

Stayed in June 2024

Could’ve done with better pillows but they wasn’t too bad

Great location friendly staff, clean and tidy

Stayed in June 2024

Nice hotel with friendly staff. Excellent breakfast !

Stayed in June 2024

The only downside for me was that the hotel could do with a little touching up. A few tiles missing in the bathroom. The garden was a bit overgrown and the furniture a little tatty. But that’s only if I was being really picky.

Great location easy reach to centre of Rye, Staff were all really friendly and the room was clean and bed was very comfortable. Had a garden room which was nice to have a private outdoor space. The free breakfast was fantastic, lots of choice and great quality food and super friendly staff. Plenty of guest parking so no worries there.

Stayed in May 2024

One of the first things we noticed was some hair on the pillow, the walls weren’t clean, and we both had a very bad night sleep as the bed is smaller than a normal hotel size and was bouncy (without any memory foam). I would have appreciated some extra bedding or blankets as was contemplating sleeping on the floor.

Loved that breakfast was included, it had clearly been refurbished recently, the room itself was a large size, staff were friendly, and it is a great location, 5 mins from cute shops/cafes and near the walk to the camber castle

Stayed in June 2024

Breakfast food delicious. Position & parking for town was excellent.

Stayed in June 2024

The car park and entrance was “scruffy” and gave a very poor first impression. Whilst the room was comfortable the overall impression is of a tired hotel that needs updating

The staff were very helpful and very friendly. Breakfast was very good

Stayed in June 2024

Restaurant was not open in the evening

Breakfast was really nice, staff really friendly

Stayed in June 2024

Wifi

It was all simply as expected, staff were helpful and it was all very clean, Wi-Fi was impossible to connect to though

Stayed in June 2024

Hotel a little 'tired'. No toothmugs in room and pillows very uncomfortable tho mattress was fine.

Excellant food, lovely staff, lots of car parking, really good location

Stayed in May 2024

No restaurant.

Good breakfast but lacking in pastries such as croissants.

Stayed in May 2024

Nothing really. It was perfect for what we wanted.

Basic but comfortable. Nice room, comfy bed and really friendly staff.

Stayed in June 2024

Room a tad noisy due to the cars on the road outside

Breakfast was good - I had the eggs Benedict both days which was lovely and a nice bonus to have it included in the price of the room

Stayed in May 2024

I had a downstairs room and the window did not have a safety catch to limit how far the window could open. I did not want to leave the window open, so the room was a little stuffy in the morning. Not a big thing.

It suited my needs very well.

Stayed in May 2024

Felt a little like it needed some tlc

Location

Stayed in May 2024

Had booked room 3 and had it confirmed. However on arrival we were informed it was not available. On the plus side we were offered a room that was just as nice. We have booked an August stay in room 3 so we were not put off. We have been frequent visitors for many years.

Stayed in May 2024

The lack of a lift was a disadvantage but staff were available to carry cases up or down stairs.

The choice and standard of breakfasts was excellent

Stayed in May 2024

Breakfast very good and staff very friendly. Convenient parking beside the hotel and easy walking access to the medieval city of Rye, both much appreciated.

Stayed in May 2024

Restaraunt was closed for evening meals.

location, parking

Stayed in May 2024

Mattress was a bit hard

Breakfast was excellent, staff were very friendly and a good location.

Stayed in May 2024

Bed came with a memory foam mattress which we struggled to adapt to on our 2 night stay. This is obviously a very personal thing so just an observation. The bed also had a terrible squeak when you sat on it and the frame needed tightening up where the headboard joins it. It was okay when we laid down to sleep so we didn't report this until we checked out - the receptionist thanked us for reporting it. The restaurant is currently closed in the evenings (April/May). Not great on a Sunday night as there is not much open in town either. We were quite lucky to find a nice place to eat (Webbe's Fish Cafe) which we can recommend.

Room had everything that you would expect and a bit of a view. Bathroom had a opening window. Breakfast was good with decent cooked and continental choices. Friendly staff. Hotel quite convenient for Rye town - just a 5 minute walk over the river bridge. Availability of parking was a big plus. Not sure where you could park if staying in the centre of Rye as it is a very old town with narrow streets.

Stayed in April 2024