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Reviews of The Relais Henley 4 stars

Hart Street, Henley on Thames, RG9 2AR, United Kingdom

#1 of 8 hotels in Henley on Thames

Guests' Choice

Review score

Based on 889 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.7

  • Facilities

    9.0

  • Staff

    9.5

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 24 May 2024

    8.0
    Comfortable friendly stay in an excellent hotel and location
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Everything was fine

    Breakfast was satisfactory very nice comfortable friendly experience

    Stayed in April 2024

  • Reviewed: 23 May 2024

    10
    Exceptional
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed and pillow amazingly comfortable and excellent location.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    IT was comfortable and clean.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    I had everything I required for 1 night. Therefore, cannot highlight what I didn't like. Parking is a bit of an issue but we managed.

    We were only there for 1 night. However, the room was comfortable, check-in and check-out were easy. Room was clean and had all facilities.

    Stayed in April 2024

  • Reviewed: 18 May 2024

    9.0
    Would stay again without hesitation.
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted via mobile

    Great location. Historic building. Spacious and very clean rooms. Very attentive staff. Didn’t get a chance to try the restaurant with the hot new chef- it’s closed on Mondays- but many eating places close by. Would definitely stay again.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    It was a fantastic stay and staff were excellent.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    It was perfect!

    The location is perfect to see the town. Had a great breakfast in the morning too.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location was great, impressed with dinner and the staff had personality which I liked.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Fantastic
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Both days we were asked if we would like the room serviced at 6pm. Not really a great time so we didn’t have top ups to tea and coffee or the bed made. Little irritation but surprising for this quality of hotel.

    Beautiful hotel, perfectly situated next to the Thames. Staff were very friendly.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing comes to mind.

    Staff were great as was the ambiance.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Location is excellent and most staff are very helpful and pleasant. The bar is very good.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    Great staff in a super hotel by the river
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    Excellent stay. We would definitely choose this hotel again when we go back to Henley.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing apart from there is no car park, but we were fully aware of that. Car parking is at the Station car park (5 min walk away) and it uses the Apcoa Connect App, location code 2131. You can park outside the hotel to unload your luggage and check in.

    Beautifully renovated property. Really comfortable bedroom/bed and the bathroom was gorgeous with Aromatherapy Associates products which are divine! Reception staff exceptional and caring. Allowed us to check in early which was really helpful as I was suffering from a migraine.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    The best thing about our stay here was the wonderfully friendly people we met EVERYWHERE!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Car parking is a bit of an issue but that's not the hotel's fault

    Amazing staff, amazing location, amazing room, amazing comfortable bed, amazing dinner and breakfast. Just Amazing! We were checked in by the wonderful Sulekha who was so friendly and helpful. The location is great, right on the river and lovely selection of restaurants and pubs nearby.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Overall, we loved it and will return
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    The breakfast coffee was poor. The weather was OK so parking 10 mins away wasn't a problem - in bad weather that could have been annoying

    Staff were friendly, the bar was lovely and the room was very comfortable

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    A lovely hotel, ideally located on the banks of the Thames and near to the train station.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    My room, located off a lovely courtyard was extremely comfortable, with a great en suite bathroom. Staff were extremely friendly and helpful. The hotel is located on the banks of the Thames with spectacular views of the river. Breakfast was very tasty with both buffet and hot food options.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Stay here!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking arrangements in Henley are difficult. On street local is max 2 hours. The long stay at the station is 16.50 per 24 hours and 8 mins walk away. No mention of this in hotel details. Suggest guests plan their arrival and luggage logistics in advance.

    Everything

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Had the most amazing time in this hotel. Can’t fault the room and the breakfast was one of the best I’ve had. Definitely
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, room was very high standard. Very spacious and clean with the most comfortable bed.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Nice, but not worth the money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was extremely slow and the pastries initially weren't available and then when they came out (after 40 minutes) they were burnt. The second morning they were available but burnt. A service charge was added on both mornings automatically. We were there with a group getting ready for a wedding. The staff interrupted photos and drinks to get payment, despite us all staying there so they could have added it to the room if they weren't able to wait.

    Our room was nice, with space for suitcases and overlooked the courtyard

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Excellent hotel centrally located. Lively tooms, friendly staf , superb breakfasts !
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely Hotel , very friendly and efficient staff. Fabulous breakfast . Thoroughly recommend .

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast should be better.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    10
    Gorgeous hotel, fabulous staff and excellent value for money!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited parking but we were lucky enough to find a space outside.

    We love the traditional look of the hotel and the sympathetically modern additions. Very comfortable furniture, wonderful views and a super room. The staff were very attentive, well mannered and friendly. We would certainly return.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of parking

    Very friendly staff & beautiful room

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Exceeded expectations on all fronts. Thank you.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    Comfortable room with view over the Thames. Surperb dinner in hotel restaurant. Excellent service (Connor was exceptional).

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Lovely hotel & staff
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    We had a lovely 4 night stay at the Relais Henley. We enjoyed the stylish and comfortable room overlooking the Thames and the perfectly made to order breakfast. But the best thing about our stay was the amazing staff. Every single staff member we were in contact with was friendly, service minded and courteous. Definitely recommend staying at the Relais Henley!

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Lovely boutique hotel
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Small niggles Roll top bath very difficult to get in and out off no handle to hold on could be difficult for some clients Wardrobe but no drawer space Small tea selection breakfast tea very unpleasant and no decaf

    Excellent location right by the river. Wonderful friendly professional staff. Our room was ready early so we were able to leave our cases and explore. Beautifully presented room with a really comfortable bed turn down service offered. Lovely old building immaculate throughout but lots of stairs.

    Stayed in March 2024

Showing 1 – 25

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