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Reviews of The Queens Hotel 3 stars

City Centre, Queens Staith Road, Skeldergate, York, YO1 6DH, United Kingdom

#69 of 104 hotels in York

Guests' Choice

Review score

Based on 5810 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.6

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 26 April 2024

    9.0
    Friendly staff, great location, nice breakfast
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could do with a little freshen up other than that nothing

    Great price & perfect location

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Pleasant place to stay - great location
    • Leisure trip
    • Group
    • Standard Double Room - Smoking
    • Stayed 2 nights

    Not such a great choice for breakfast and staff could have been more friendly during service.

    Rooms were small but bright and clean. Welcome staff very friendly and helpful. Breakfast was ok but nothing special and staff not always that welcoming or eager to help.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Great place but very noisy you hear everything
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Was very old but still good you could hear everything even people talking in other rooms

    The breakfast was great

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Great location!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Stayed here before and will return again for great location and comfortable and clean rooms.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean comfortable room. Breakfast good. Fantastic location.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Good value with great position for the city
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 3 nights

    Decafe tea in the room.

    Excellent location for rice of hotel

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Good hotel. Noisy fusebox
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisy fuse box in the room.

    Great staff. Room ready early. Nice room. Good location

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    As friends who now live in different parts of the UK now we meet up twice a year and this hotel is excellent for shoppin
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    NA

    Hotel is comfortable and staff are always very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in February 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Double Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Most polite staff

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Good for those on a budget
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Need decent pillows. If you want a quiet night, book a room that is overlooking the road. Very intrusive all night.

    Central location. Very good hot breakfast. Bedroom was lovely and clean.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good price, great location for shopping Barbican and attractions

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Problem with wrong room,but sorted very quickly

    Staff were excellent ,chief was very accommodating as we are vegan

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    View from Bedroom onto wall, no green tea in bedroom

    Location, comfy beds,

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Good chef
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice view of the river

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 1 night

    Although I was told beforehand that we were in a smoking room I found the smell of stale cigarettes very off putting

    the room was very clean and the staff very friendly

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Warm and friendly river side hotel
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 3 nights

    There was a big coach party which was OK but could have been one reason the free internet available was dreadful.

    Room was pretty good and the breakfast was excellent. We were first floor which was good as we are both aged 70 plus. Ouse was overflowing so car park was not available at hotel. That did not affect us as we are non drivers. Planning on a return visit. We had such a good time we actually paid for and stayed another night! Pics show car park in flooding and when clear

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very enjoyable. Thank you.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly, helpful staff.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 1 night

    We only stayed for one night as we were in York for a concert, loved the location very near to the city centre, staff were very friendly and breakfast was lovely.

    Stayed in March 2024

  • Reviewed: 15 April 2024

    8.0
    We enjoyed our stay in York - the hotel was an easy walk to everywhere we wanted to visit.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location was great

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Close to the center but at the same time it is very quite area during the night. Nice view.
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking is not always avalable (need to book) No enought plugs in the room

    Confortable bed Nice view Close to the center

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was excellent.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Good value and location for a York trip.
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was clean, but could do with some detailed cleaning now and again but not a massive issue. An all in one body and hair was was on offer so definitely make sure to bring your own if that bothers you.

    Great location. Nice to have a smoking room option. Room was good standard of clean and tidy. Breakfast was decent. Staff friendly.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Pleasent and love York.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Only small downside was car park flooded so had to park in NCP but no fault of the hotel, just be aware of it as a risk.

    Great view over the river, far enough from the pubs to be quiet but still feel part of the city. Nice breakfast.

    Stayed in March 2024

Showing 1 – 25

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