Conveniently located in walking distance of the train station and all tourism sites.

Stayed in August 2023

Initial checking wasn't good as asked to pay again. Lady checking us in was not clear or polite. Rest of staff were much nicer. Electric shower was extremely poor water pressure

Location, spacious room, clean and parking

Stayed in August 2023

A lot of traffic noise. . Could do with secondary glazing!

The evening meals were delicious! They were truly exceptional

Stayed in August 2023

The only thing I can think of (if I was being picky) is that the bathroom smelt a but foisty

Location was great if you’re visiting Alnwick and surrounding areas!

Stayed in August 2023

It is a bit pricey but knew this before we went.

Only managed to stay a night but was beautiful place to stay in a excellent location.

Stayed in August 2023

All was good. The room was not the biggest but it was big enough.

Very friendly staff. Wonderful evening meals. Super central location. Comfy bed. Convenient parking behind the hotel. Brilliant little micro-pub directly opposite. Highly recommend as a place to stay for a visit to Alnwick

Stayed in August 2023

It wasn't too much of a problem for me but for anyone with limited mobility, the rooms are up quite a lot of stairs. For those with a wide car, the tight entrance to the car park was a bit nerve-wracking (but plenty of space once in, which was great).

Beautifully decorated and clean. Friendly, hospitable staff. Great location, within walking distance of Alnwick Castle and the Alnwick Garden and just next to a bus stop for easy access to Almouth and other places. Very nice breakfast. I'd stay there again!

Stayed in July 2023

Agree, the entrance to the car park is a little 'tight', but just take it slowly :) Other than that, no complaints.

Lovely hotel. We had a room on the second floor which was quite small but suited us as we only stayed for 2 nights. A great supply of coffee, tea, milk and biscuits which was a nice touch. The room was very clean. We didn't have breakfast, but actually ate in the hotel both evenings and the food was very good and plentiful. Good location for bars, restaurants etc. and also only half an hour to the coast. The castle and gardens are only round the corner and worth a visit. We would certainly stay here again when we visit Alnwick.

Stayed in July 2023

Nothing . Please note single rooms on top floor

Location to barter books alnwick playhouse and town centre with bus stop outside for buses round all neighbouring coastal resorts. Nice bar area with seats outside have an evening meal.

Stayed in July 2023

Windows didn't open, I no air con or fan. was a very hot night

Very clean room, nice decor. friendly staff. great location

Stayed in July 2023

Access to room a little difficult

Good location friendly staff

Stayed in July 2023

The room for one was great ,the shower could have e been better

Only there one night so couldn't comment much

Stayed in July 2023

The bar area felt a bit like a youth club with friends hanging out and language that was unsuitable for a restaurant especially for the couples who were dining out.

A warm friendly reception. Great meal in the restaurant which on a wet night was appreciated. Comfort of the room. Free car park. Convenient location for the shops and castle

Stayed in July 2023

My only issue was that when the bar area is closed then access to the rooms is by stairs outside with a key fob to open the back door. I was on the third floor and I am scared of heights so no way would I be going in and out by the back exit. Although, to be fair one day I was due to be out at 7.00am and on checking they said at that time I would need to use the stairs outside but when realised I was scared they were going to arrange for a member of staff to come in earlier for me. Luckily I didn't need to leave that early in the end but they would have accommodated me. I was travelling on my own on this trip so coming in late after the bar shut wasn't an issue but if I had been with my partner I would have been worried about having to use the back stairs to get back to my room.

The staff were great and lovely clean room. Excellent location and free parking. I had breakfast both days and dined in the restaurant one evening and the food was lovely.

Stayed in July 2023

Friendly and comfortable.

Had a meal on the night and was disappointed with it for the price paid. Full English is what it is. The staff were excellent

Stayed in July 2023

Shower pressure was pretty poor! Maybe it’s a north of England issue as our other hotel in the region was the same.

Location, facilities and cleanliness

Stayed in July 2023

Needs secondary double glazing on the main road facing rooms due to traffic noise. Late evening staff need to remember there are guests staying over upstairs and to keep a little quieter when clearing up in the pub / restaurant downstairs.

Fabulous location right in the heart of Alnwick, close to the gardens, castle and town centre. Great staff on check in and at breakfast. Good food. Private (ish) car park at the rear.

Stayed in July 2023

Charge extra for everything Not able to set a tab up

Location

Stayed in July 2023

Room was a little small. P

Didn’t have breakfast

Stayed in July 2023

Floppy shower head. Noisy fan in bathroom. Washbasin cracked & slow to drain. Small room. Ceiling spotlights very bright but bedside lamps not bright enough to read by.

Clean, comfy bed, good location, good parking

Stayed in July 2023

The water pressure on the sink was adequate

The location and helpful staff. The bed was really comfortable

Stayed in July 2023

We did not find anything to dislike.

It has a great central location close to the castle, with ample free parking behind the hotel, which is best accessed from the lane rather than under the very narrow arch at the front of the hotel. The staff greeted us warmly and were very helpful throughout our stay. The room was a good size and very clean with a reasonable ensuite. It was very quiet at night, with a comfortable bed. It has a great restaurant for dinner and breakfast.

Stayed in June 2023

Friendly staff, great location, excellent facilities

Stayed in June 2023

Shower was quite small. Wifi was slow.

Hotel and rooms were well presented, clean and cosy. Enjoyed the food. Free parking at the back of the property.

Stayed in May 2023

Would have liked to have seen breakfast included for the price. Shower cubicle is a bit small.

Lovely spacious room, very comfy bed. Small car park available on site. Good location, Claire was lovely and super helpful.

Stayed in June 2023