The Oyster smack inn, Burnham on Crouch, CM0 8HR, United Kingdom
#7 of 12 hotels in Burnham on Crouch
Guests' ChoiceBased on 348 hotel reviews
8.5Cleanliness
9.0
Comfort
8.8
Location
8.9
Facilities
8.7
Staff
9.3
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 June 2024
Karen
United KingdomAll was good, limited parking though.
Enjoyed a nice steak dinner on arrival. Very friendly helpful staff. Room well equipped, clean and comfortable with nice toiletries, a good shower, comfortable bed. Quiet rooms outside of the main inn.
Stayed in June 2024
Reviewed: 24 May 2024
Beverly
United KingdomBreakfast - help yourself toaster and packet bread (not the amazing cooked breakfast that other reviews mentioned) and no one around in the morning to give keys back to or ask anything.
Everything especially restaurant area
Stayed in May 2024
Reviewed: 28 April 2024
Shell
United KingdomNothing
Nice and clean
Stayed in April 2024
Reviewed: 16 April 2024
Matthew
United KingdomNothing will stay there again!!!
Great Place to stay!!!
Stayed in April 2024
Reviewed: 8 April 2024
Susan
United KingdomDidn't know that the room was in an outside building, thought it would be in the actual hotel, this may have been because I requested a downstairs room only. Wouldn't have classed the room as four-star, with no carpet only rug on either side of the bed, and no fridge. The large bed was very firm but only two pillows.
The dinner was very nice, with ample food, well cooked and reasonably priced. The room was very clean, and towels, etc. supplied. Pleasantly decorated. Large bed. The staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 7 April 2024
Nigel
United Kingdomcooked breakfast would top it all off
great location, lovely room & shower
Stayed in April 2024
Reviewed: 6 April 2024
Lawrie
United KingdomBreakfast was a limited self-service affair with little choice
Location and room
Stayed in April 2024
Reviewed: 25 February 2024
Lorraine
United KingdomCouldn’t fault it!
Lovely room. Clean and comfortable
Stayed in February 2024
Reviewed: 26 January 2024
Karl
United KingdomNothing all is brilliant here
Convince and great place to stay . Good food aswell
Stayed in November 2023
Reviewed: 25 January 2024
Suzanne
United Kingdomlocation
Stayed in December 2023
Reviewed: 7 January 2024
Denise
United KingdomPillows very hard and uncomfortable
Staff and restaurant excellent
Stayed in January 2024
Reviewed: 2 January 2024
Gregory
United KingdomWasn’t offered a cooked breakfast
Clean comfortable friendly staff
Stayed in December 2023
Reviewed: 10 December 2023
Mandy
United KingdomUnfortunately the mattress on the bed wasn’t very comfortable, as a result myself and my husband didn’t have a great nights sleep.apart from our bed being not very comfortable, everything else about the hotel was fine, would definitely stay there again.
The pub and room was warm and welcoming, and very clean.
Stayed in December 2023
Reviewed: 3 December 2023
Lamine
United KingdomExcellent location, clean, very comfortable bed.
Stayed in November 2023
Reviewed: 13 November 2023
Tom
United KingdomWe had a delivery to do and stayed one night. Accommodation was very good. We ate in their restaurant, which was excellent. We would definitely stay their again.
Stayed in November 2023
Reviewed: 6 November 2023
Sue
United KingdomGood location, clean, friendly staff
Stayed in November 2023
Reviewed: 22 October 2023
Anne
United KingdomVery tight staircase and varying height in steps. No blackout and light came through gaps right across the windows. No extractor in bathroom.
Easy free parking. Restaurant excellent & varied. Bigger room than expected. Quality shower & facilities.
Stayed in October 2023
Reviewed: 25 September 2023
Simone
United KingdomNice room with large en-suite bathroom, including a bath. Good tea & coffee making facilities. Fan to keep cool in warm weather. Good 📺.
Stayed in September 2023
Reviewed: 24 September 2023
Steven
United KingdomNothing at all, we could not fault anything, and any guest would really struggle to find any thing issue, and if they did, I have no doubt it would corrected immediately.
Excellent hotel, brilliant food amd the service was amazing. We struggled to get a taxi to a wedding and Trevor, the owner, took us there. First class guest experience.
Stayed in September 2023
Reviewed: 3 September 2023
Moira
United KingdomOur room didn’t have a bathroom, having the shower in the bedroom We were disappointed with what was offered as the continental breakfast.
It was convenient location as we were attending a wedding at Creeksea Place. The checking in process was welcoming and efficient.
Stayed in September 2023
Reviewed: 2 September 2023
Barbara
United KingdomNothing with them. But if you want to get around and don’t drive - taxi services suck!
Great little stay/pub etc.
Stayed in September 2023
Reviewed: 31 July 2023
Richard
United KingdomNothing
Dinner in the restaurant was amazing
Stayed in July 2023
Reviewed: 26 July 2023
Mike
United KingdomEverything and in a lovely location.
Stayed in July 2023
Reviewed: 11 July 2023
Helen
United KingdomSlight drain smell in the bathroom, but nothing too bad
Location was good. Room was lovely
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content