A member of staff in the bar area was somewhat abrupt and not at all helpful.

Lovely room, food was excellent and location perfect for T5.

Stayed in June 2024

The low doorways

Clean and comfortable room

Stayed in May 2024

Lack of fan in toilet

Oldie worldie

Stayed in June 2024

Breakfast starts at 0730 that prevents an early option like we used to get. The locals were not especially welcoming so we think it is time to find alternative options.

We have preferred this property over the normal airport stock for a long time. The staff remain exceptional.

Stayed in June 2024

The room's ensuite facilities weren't all together in a bathroom, they were seperate. Mostly disliked having the vanity in the main area as well as not having the warmth of a carpeted floor.

Good location to Heathrow airport and M4 motorway.

Stayed in May 2024

Nothing

Great location close to Heathrow and Windsor castle, much nicer than a generic hotel chain. Lots of character and generous rooms. Buses out the front to the airport and castle.

Stayed in May 2024

Small. Smelled damp

Close to airpor. Historic

Stayed in May 2024

My room (3) was on the ground floor of the pub, facing the main road, so there was quite a bit of noise from traffic, in addition to aircraft landing and taking off from Heathrow. (But late at night it eased off and was quiter.)

The room was a really good size, plenty of space. Great bathroom and shower. Ground floor room, so easy to access. The breakfast was really nice. The staff were friendly. The free car park was very helpful.

Stayed in May 2024

The staff were very friendly and extremely helpful.

Stayed in May 2024

There was a musty, mildew smell to the part of the building our room was in. Though the bed was comfortable? The pillows were lumpy. There is no counter space in the bathroom, no place for towels. There is no place to set things in the room. Could use a cabinet in bathroom with extra counter space.

The service was wonderful. All of the staff were friendly and helpful. The food was amazing. I highly recommend the Osteich drink! Our room was very clean.

Stayed in May 2024

It was a bit tough figuring out that we needed to enter the pub in order to check in. Perhaps a cute sign out front to guide guests to go through the pub to check in.

The staff was so warm and welcoming. The food at the pub is excellent!

Stayed in April 2024

My room was lovely and suited me perfectly. Although I’m glad it was quite grey & miserable weather, for had people been smoking & drinking outside, I’m guessing it could be quite noisy.

I used to live nearby so when I needed somewhere to stay over it was my first choice.

Stayed in April 2024

Staff could have been friendlier and rooms could have been a bit warmer

Rooms very comfortable and clean

Stayed in April 2024

The bed wasn't very comfy.

Absolutely great experience, loved the athmosphere!!

Stayed in April 2024

Nothing really, met all our expectations.

Stop over before an early morning flight from Heathrow, but it exceeded my expectations regarding cleanliness and comfort. Food in the evening, although a little expensive (realise it is on the outskirts of London) was excellent.

Stayed in April 2024

The lighting in the room was a little wonky.

We stayed at The Ostrich on the last night of our two-week trip to England and it was the best food we had, both lunch and dinner. We saw breakfast served in the morning and were sorry to have to miss it. Absolutely charming. I hope to go again... I mean, it's been there since 1109.

Stayed in April 2024

It was rather busy and the staff seemed preoccupied. Food took a while to arrive. But we were treated well.

Location very convenient for Heathrow and more pleasant environment than a standard hotel. Interesting historic building. Excellent and convenient parking. Very comfortable room and good food. The Ostrich Strawberry gin is highly recommended.

Stayed in April 2024

Great historical place

Stayed in April 2024

Quite a few light bulbs in the room were missing. This seems to be a common problem as it was the case in two previous stays at the hotel..

Clean rooms, good breakfast.

Stayed in April 2024

Nothing

Property dates back to 1106 and while I can not verify the age of the features, some of the corridors had definet oldy worldy atmosphere.

Stayed in March 2024

No drinking glasses in bedroom

Good location, friendly staff excellent dinner

Stayed in March 2024

Shower was a bit small , had to squeeze past the hot towel rail to get in

The rooms were lovely and the bar and restaurant very comfortable

Stayed in March 2024

It's about an hour away from London's top sites, but so is London Heathrow Airport, so it is what it is. You can easily take the 703 bus and the tube (underground train, Picadilly line going towards Cockfosters) into the city, which is what I did, with no issues.

Established in 1106 AD! I love this place--I've stayed here twice. It's beautiful, the pub is very good, the rooms are nice and comfortable, and it's only 10-15 minutes from London Heathrow Airport (terminal 5, use line 703).

Stayed in March 2024

Great character, good location before or after air travel. Good pub restaurant. Parking. Will go again.

Stayed in March 2024