Breakfast could have been better quality.

It was clean.

Stayed in May 2024

No on-site owner just a caretaker. Location is right off of main road so there was road noise at times. Rooms use old style keys which we had difficulty using and had to summon caretaker.

Location was convenient near the crossing to Isle of Skye. Breakfast was average for this type of accommodation. Room was nicely done with window overlooking the bay. Appreciated the in-room water kettle.

Stayed in May 2024

Our twin room was quite small, although comfortable

Lovely view over the loch. Short walk to the shop and hotel. Self check in was easy.

Stayed in April 2024

The bed was too soft.

The view of the loch.

Stayed in April 2024

The Bathroom door didn't have a catch on the inside, so it couldn't be pulled shut - I had to ask my wife to push it shut for me from the other side. Maybe just a pull clasp on the inside would fix this (the door is a double door - push and click together type arrangement - so a pull handle would be sufficient). Just a thought, not a complaint, be assured. And on the breakfast offering, which is self-serve buffet cold-style, and really nice - with ham and cheese also available to make a toastie for example - there was instant porridge on offer too - but I couldn't find any way to heat the milk, or heat the porridge up once cold milk is added. Again, feedback only, not a complaint - we loved our stay, and will undoubtedly be back again sometime!

The location was handy for our journey. The B&B itself was lovely and clean and tidy. The room was roomy and clean. And whilst the breakfast was just a buffet style cold breakfast, it was self-service, so you could help yourself to as much as you wanted, and was really handy to set us up for our long journey back home that ay too.

Stayed in April 2024

One bed is good the other bed slopes to one side. Breakfast basic.

Stayed in March 2024

Breakfast

Convenient

Stayed in March 2024

Lovely hosts handy location

Stayed in November 2023

Could do with warmer blankets, we are from Australia and with the weather being cold and wet we really felt the cold. We had to ask for an extra blanket which was provided.

Great little overnight stop on our travels, we were greeted by the owners who were very friendly and helpful. Location and view was beautiful and breakfast choices were good.

Stayed in October 2023

Felt a bit like a youth hostel but with hotel prices. Very Ordinary breakfast and room a bit damp. Reclusive hosts.

Having a warm room on a cold and wet few days.

Stayed in June 2024

Not having any connection with the host; entry was via a keypad. Room although very clean and with a plentiful supply of tea things was very small, with nowhere to sit.

We can't comment on the host because we never met him, but we did meet a very helpful lady; we told her that our shower room had a very unpleasant odour (possibly shower drain blocked). When we returned that evening this was definitely better. We didn't realise this was an Airb&b until talking to other visitors; this makes sense of the buffet style continental breakfast - which was plentiful and good.

Stayed in May 2024

Code for keybox supplied by Booking.com was incorrect. It failed to open box. Fortumately just before going of duty at 5pm the housekeeper heard us struggling and opened the box with the correct number. She went off for a break shortly after. After checking in we went to Kyleakin for a meal. We returned to find a gentleman from the Netherlands trying to get into his room with the wrong number supplied by Booking.com. He had his elderly Mum and Dad with him and had been trying for two hours to get into his room. He'd tried the hotel next door. It had no vacancies. He'd tried all the Booking.Com numbers supplied with the booking. He'd tried calling all the locally available numbers and was preparing to sleep in his car with his elderly parents. Fortunately for him my wife found one more untried number and when she called the number it went through to the previous owner of the Old Post Office. The respondent said that his number was a South African number and that my wife was lucky he had picked up the call. As a favour he said he would try and call the current owner of the premises on our behalf. After about 20 minutes, the respondent (who wasn't actually in South Africa but had been dining on Skye when my wife's call came in) arrived with the housekeeper. The house keeper then provided the Family from the Netherlands with the correct number for the keybox. This was not the end of the story. It turns out that the room which the Dutch family were finally given had been previously allocated on Air B & B to a couple who were still due to arrive later that night. This was OK for The Old Post Office because they still had a spare room. We noted in past reservations experiences that the central allocations computer does not update immediately and that it is possible to make and pay a booking on Booking.com only to be told 10 mins later that the room has already been taken by someone earlier on Air B & B.

Stunning view from room across the water opposite with views towards the Skye Ridge. However the premises are located on the main A87 trunk road carrying all the heavy lorries rumbling noisily down from Skye and the Western Isles towards Inverness or further south towards Scotland's Central Belt. It's all good if you don't mind the traffic or walking along a main road.

Stayed in May 2024

Over priced, old worn beds, hostel style kitchen and breakfast.

It was available

Stayed in May 2024

The room was small and there was a smell of bleach in the room probably from bathroom cleaning. The hair dryer was not working. The breakfast was very basic

An ok place for a short stay as wouldn’t recommend longer stays. The location was the most positive thing as it was right next to water.

Stayed in May 2024

Excellent location, really comfortable room, all very clean and the instructions we got to get there and for how everything works were timely and clear. Breakfast was also really good!

Stayed in May 2024

They completely forgot about us, didn't send the pin and no-one could be bothered to pick up the phone or reply to messages (through Booking or WhatsApp). They didn't reply to Booking's support either. This unfortunate incident resulted in us having to sleep in the car (thankfully we had a car) because by the time Booking determined they wouldn't reply, there were no hotels open in the Highlands.

...

Stayed in April 2024

They absolutely forgot about us and about another couple. We haven’t received PIN code from the locker, so we were trapped and we couldn’t reach anyone. Not by phone, not by email, not by Booking not even by Booking support. This is not acceptable. Breakfast is really bad. Unfortunate stay and I would 100% check different one.

Room was clean - at least that I can give to the owners

Stayed in May 2024

Being moved 3 times - wrong room, leaking ceiling, ending up with housekeeper's room. Noisy dryer outside 2 x rooms which went most of the time. Ultra small room, no chair (no room), noisy equipment in wardrobe and noisy heater. Also noise from upstairs. Bathroom across the hall. Dont accept any of the downstairs rooms. Upstairs rooms are nice with en suites

Location good. Breakfast excellent

Stayed in March 2024

Helpful staff Well located on the road to the Isle of Skye Nice comfy room Nice breakfast

Stayed in March 2024

Very good price with lovley staff and nice rooms. Camilia was really helpful.

Stayed in March 2024

Not enough hair dryers for all the rooms. We managed to get it one from other customers anyways.

Great location and breakfast. Nice, warmed and cleaned room.

Stayed in March 2024

...we were now in the wrong place at the wrong time & our carefully planned itinerary was in shreds. Denise changed our booking at the Britannia Hotel, Newcastle Airport to Thursday & canceled her room, which they were gracious about doing & we aborted the holiday. We dropped the still ailing Denise at Inverness Station on Wednesday morning & she returned to London by train. We returned by car on Thursday, after a satisfactory stay at the Britannia. We have used Booking.com many times & never had a fiasco like this. I entirely blame you for it. It must have been obvious that aborting the stay in Balcamara, & I have had a subsequent e-mail from the bnb but which only reached me when we returned, that cancelling a high-season booking of a tour would place a responsibility on you to find us another hotel & inform The Old Post Office where we had to go, as once on a tour, we are out of contact with you. The idea of just dumping people aged 80, 87 & 42 without a room or two in the middle of nowhere with no roof over their heads should have been unthinkable. Thanks to the kindness of the Strath Carron owner, this did not end in disaster, nor significant extra expense. The lesson for you is that: IF YOU HAVE TO CANCEL SOMEONE'S BOOKING, YOU HAVE TO MOVE HEAVEN & EARTH TO MAKE SURE THEY HAVE SOMEWHERE TO STAY.

We did not get the chance because when we arrived, rather early, we left our Carer, Denise, there as she was not feeling well, to wait for the lads to finish cleaning the rooms. I & my wife went off to drive round Skye, which we did. When we got back 3 hours later, we found a distraught Denise, telling us she had been thrown out of the hotel with her bags, as they said they had re-let our rooms to someone else. Denise went to the Balmacara Hotel next door, known to be full but she told them our circumstance & asked to use their wi-fi to try to find another hotel. This was refused & so was her request to use their toilet. They would not even let her sit there until she had bought a pint. When we returned, i loaded Denise back in the car & set off in the direction we had planned for tomorrow. I tried the Strath Carron Station Hotel. Full, but the owner could not have been more helpful & kind, unlike that collection of oafs in Balmacara. He rang round fruitlessly & then, contacted the Ledgowan Hotel, where we had a booking for Wednesday night. They moved the booking back to Tuesday, although Denise had to have a much posher room but at least we had a roof over our heads for Tuesday. The Ledgowan is first class in every way but...

Stayed in July 2023

Lovely welcome - the place was so homely!! Breakfast was a treat! Everything I needed

Stayed in November 2023

There are no comments available for this review

Stayed in June 2024