1 Palmer Street, Frome, BA11 1DS, United Kingdom
#5 of 6 hotels in Frome
Guests' ChoiceBased on 10 hotel reviews
7.8Cleanliness
8.1
Comfort
8.6
Location
9.2
Facilities
7.8
Staff
9.7
Value for money
8.6
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Showing 1 – 10
Reviewed: 21 May 2024
John
United KingdomRoom was very noisy from the outside patio area which was open until midnight.
Comfortable room in a good location
Stayed in May 2024
Reviewed: 21 April 2024
Helene
United KingdomVery friendly welcome and keen to look after their customer. Room very comfy and quiet. Very convenient location to visit and go out in Frome. Free parking.
Stayed in April 2024
Reviewed: 7 April 2024
David
United KingdomNothing
Location
Stayed in February 2024
Reviewed: 11 January 2024
Linda
United KingdomThe coffee and tea facilities were not topped up. No further croissants. The room wasn't cleaned nor the bed made up whilst I was out. I did notice a box of clean towels outside my door and wondered why. In retrospect, maybe there was only one key to the room, and I was carrying it, so nobody could enter to service the room. There were a few health and safety issues especially in the bathroom: a crack in the wash basin, and I stubbed my toe a couple of times. The TV took some working out and I couldn't find the password for the Wi Fi anywhere in the bedroom. I obtained the password by asking and later saw it pinned up on the patio. I expected from what I had read that toiletries were provided, but there was only handwash. These are only little quibbles and didn't spoil my stay; in fact it made me smile.l
This is a very quirky place; a rabbit warren of different areas, containing interesting items. My room was small, but adequate. The bed was comfortable. On the first night croissants were provided. Breakfast is not included. Good coffee and tea making facilities were available. The staff were cheerful, friendly and helpful. Felt relaxed and at home. Loved it.
Stayed in January 2024
Reviewed: 27 May 2024
Rebecca
United KingdomNothing
Was such a lovely stay! The bed was big and comfy. The staff were amazing and so accommodating, they could not do enough for us. The food was fabulous. Would definitely come back.
Stayed in May 2024
Reviewed: 4 February 2024
Michele
United KingdomNothing!
Location very good in the centre of town. Staff were so nice and friendly, they made us very welcome. Food in the restaurant was excellent
Stayed in February 2024
Reviewed: 25 February 2024
Guy
United KingdomThere are no comments available for this review
Stayed in January 2024
Reviewed: 2 April 2024
Norman
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 28 March 2024
Kirsty
United KingdomThere are no comments available for this review
Stayed in March 2024
Showing 1 – 10
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