The location overlooking the loch. The staff were exceptional, Duncan was so obliging, and nothing seemed too much trouble for him. He was so friendly, a real asset to the hotel. The food was great. We all had a curry and thoroughly enjoyed them. We will definitely return.

Stayed in May 2024

Scrambled eggs a little over cooked for my taste, but loads of smoked salmon so it compensated

Fantastic view, comfortable room and good breakfast. Friendly staff

Stayed in April 2024

dinner was cold and had to be remade, breakfast was funny... we were brought toast, and had to ask for knives, plates and butter, pancakes were nice, room was quite nice, the curtains were as useful as a chocolate teapot, but overall, the place was nice, just not very organized.

Staff seemed a bit clueless, they tried hard but seemed to be overrun with the half full restaurant, dinner was cold and had to be remade, breakfast was funny... we were brought toast, and had to ask for knives, plates and butter, pancakes were nice, room was quite nice, the curtains were as useful as a chocolate teapot, but overall, the place was nice, just not very organized.

Stayed in April 2024

Water in room only lukewarm. Took about an hour to get hot by which time I'd had breakfast and had to leave.

Great views. Food was good. Staff very friendly.

Stayed in April 2024

The food was very average. The bed was not very comfy.

We have been upgraded to a double bed suite. Lots of room. Both the receptionist and the waiter were very kind.

Stayed in April 2024

All good

The Millcroft was clean & warm. All the staff were very friendly and accommodating. Situated in Gairloch it’s in a good location and the view out from the hotel rooms is fantastic. Hotel had free wifi and was quick. Evening meal had decent choices to pick.

Stayed in April 2024

Staff great. Room was clean and bathroom as new. View from our window was good. Evening meal was ok. Breakfast good. Atmosphere in the bar was friendly.

Stayed in April 2024

Lovely view from our window, very comfortable bed & great shower. Good breakfast.

Stayed in April 2024

There was no fridge in the kitchen area. The hotel corridors were cold. There was no direct access from the hotel to the adjoining bar. There was a notice on the front door of the hotel saying that no hot food can be brought into the hotel during the evening meal times.

The suite was spacious, comfortable and clean. Breakfast was good and plentiful. The staff was very friendly. We did not eat in the hotel in the evening and therefore cannot comment on the quality of the food.

Stayed in April 2024

Unfortunately the breakfasts weren’t great and certainly the hotel is under staffed

Stayed here before, it’s in a good location, friendly staff and clean and comfortable rooms

Stayed in April 2024

It is a 120 year old property , so expect it to be dated but retains its old world charm . Seems it had been undergoing some refurbishment work and toilets have been modernised .

Excellent location . Superb views from front rooms . Very friendly and welcoming staff . Especially would like to mention Daniel , who really tried to go above and beyond to make our stay comfortable . Fantastic Indian food and also choices of continental foods as well . Breakfast was superb .

Stayed in March 2024

Lovely suite with 2 bedrooms & living area - absolutely perfect as a pitstop for our cycle trip. The staff were absolutely fantastic, went above and beyond for us, would definitely come back.

Stayed in April 2024

Excellent location and easy parking.

Stayed in April 2024

Needs updating

Good location Pleasent staff Accommodating Good parking off road

Stayed in March 2024

Given the quality of the views it would have been nice to have clean windows (mainly the 2 large velum panels in room 23 - gulls may be a nuisance but customers are important and the views are a major reason for being there

Helpful staff - fixed TV reception issue at short notice (though perhaps the aerial should have been better installed in the first place)

Stayed in October 2023

Nothing

We had a great apartment, lovely food and the staff were really friendly and helpful

Stayed in October 2023

I thought it was slightly expensive. We had a poor experiences with service in the restaurant at dinner until the shift changed over.

Lovely room, nice food, good breakfast, good parking, nice view.

Stayed in September 2023

It was quite cold and draughty in the lounge area of the apartment. We thought we would have a kitchen as per the receipt from booking .co, but the apartment we were in didn't have one. After speaking to reception, it seems there was a glitch in the booking system. It didn't bother us too much, but worth checking if a kitchen is essential.

Good location.

Stayed in October 2023

nothing

all ok

Stayed in September 2023

Clean comfortable room.

Stayed in September 2023

Only had the evening there, would've liked to stay longer.

Excellent food, good host and staff.

Stayed in September 2023

Room was smaller than we expected.

Staff were friendly. Food was good.

Stayed in September 2023

Bed a bit on the small size for a double shower could have been a bit larger to but all in all Good

It was in a great location very clean and had all you needed in the room great staff and reasonable price for drinks to food was great in the restaurant and breakfast was good quality and hot to

Stayed in September 2023

No biscuits provided in room with tea& coffee.

Friendly staff, warm and comfortable room. Excellent dinner in restaurant. Very nice included breakfast.

Stayed in September 2023