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Reviews of The Manor Hotel 3 stars

1 Craig Y Don Parade, Llandudno, LL30 1BG, United Kingdom

#44 of 45 hotels in Llandudno

Guests' Choice

Review score

Based on 45 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.0

  • Location

    8.5

  • Facilities

    6.5

  • Staff

    8.7

  • Value for money

    7.0

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 18 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The wind in the night blowing the noise at the windows is horrendous, but the View during the day is beautiful

    I love llandudno the area is quiet and relaxing Always my favorite place to enjoy and recharge...

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Small bedroom No bar

    Friendly staff Comfy bed

    Stayed in September 2024

  • Reviewed: 9 September 2024

    5.0
    Ok stay but didn’t have cot bed and we paid way way to much
    • Family with young children
    • Family Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    because we already paid way over the value and they wanted to add £10 each per day for a cheap continental breakfast but they was happy to not charge when we brought it to there attention. We got charged an extra £100 for family room because we have 4 month old and there was no cots available because there was one other baby in the hotel, so this means only one cot available, our son is far to small for a single bed and the double bed was to small for the 3 of us so you can imagine the nights sleep we had. The family room was the booking system with booking.com and that should be sorted by both parties. The hotel is very outdated and needs alot of maintenance new furniture ect so I wouldn’t say 3 star but put the aside it does have lovely views of the sea to keep you going. they tried to negotiate charging dogs we only have 2 tiny Pomeranians but when you have paid £172 per night for a what should be £50 per night , we was not paying anymore. We stayed 2 nights! Need to also mention booking.com have all there distance in kilometres is all out of accuracy, so when it says 20 mins please add another hour or do your own navigation search. This meant we was an hour away from where we needed to be very inconvenient also.

    Reasonably clean in the room and friendly staff, had kettle , hairdryer and enough the tea coffee sugar ect .. but already paid way over the value and they wanted to add £10 each per day for a cheap continental breakfast but they was happy to not charge when we brought it to there attention. Lovely view of the sea

    Stayed in September 2024

  • Reviewed: 4 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    It was difficult without parking, so we were afraid to take the car as we doubted we get the parking when we return

    Stayed in August 2024

  • Reviewed: 25 August 2024

    6.0
    Ha del potenziale ma è sfruttato male
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room needs some repairing and more cleaning and some issue with payment for the dog fee because they seemed accept only cash

    Nice position and staff very friendly

    Stayed in August 2024

  • Reviewed: 25 August 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Loads of stairs..it should state online which floor the selected room is on. We are both 77..far too much for us with a little dog as well.

    Nothing.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    5.0
    I've paid £12 a night less on the same row with breakfast included and very clean comfortable rooms.
    • Leisure trip
    • Family with young children
    • Standard Single Room with Sea View
    • Stayed 2 nights

    Not what you would class as a sea view you pay a premium for, not the cleanest of places although not dirty. shower pressure was like a tap, décor needs sorting and generally needs some TLC, Breakfast not included.

    Staff very friendly and helpful, WIFI was strong, location great.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    5.0
    Nice staff ok for work gud location boring if took family thou kitchen looked clean and prob do some nice food , nice fo
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Stains on floor pained over cracks a bar that wasn’t in use

    Close to beach and shops

    Stayed in August 2024

  • Reviewed: 21 August 2024

    7.0
    Nice place to pass through. Host was very friendly and helpful. Good room with side view of the sea
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 1 night

    n/a green tea would have been nice. no complaints really.

    We didn't have breakfast. It wasn't on the plan. We arrived at 8.50pm and wanted to go for dinner out. the host let us know that it might be tricky to find somewhere open, which surprised us, never having passed through Llandudno before ( apparently all kitchens close at 8.30pm!! ) He was most helpful in trying his best to find a place and although that wasn't possible, he arranged for us to find a great takeaway for us to go and get and to eat in our room.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    5.0
    Cheap and convenient location for beachfront
    • Leisure trip
    • Family with young children
    • Family Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    More variety for hot options breakfast

    Breakfast only had boiled eggs and toast for hot option which we thought was not enough . Everything else was fine .. rooms were clean and presentable . Staff were friendly and welcoming.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    7.0
    Cheap and cheerful 1 night break, great continental breakfast great location
    • Leisure trip
    • Family with young children
    • Family Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    Stain on mattress and not vacuumed under bed when we arrived

    The beds were comfy but positioned wrong too near bathroom door, lovely friendly hosts

    Stayed in August 2024

  • Reviewed: 8 August 2024

    5.0
    The staff were lovely but it was a b and b not a hotel
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    It was a single sized room with a double bed in. The end suite was tiny. The bed wasn’t very comfortable. There was no wi fi at all

    It as right on the sea front

    Stayed in August 2024

  • Reviewed: 3 August 2024

    5.0
    Overnight stay in Llandudno
    • Leisure trip
    • Family with young children
    • Standard Single Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The licence for the bar had not come through for our stay so we couldn't have a drink. The continental breakfast items, crumpets, pancakes and bread were on the bar with clingfilm covering them and were clearly there for a couple of days. Breakfast was only available for an hour, assume when the staff member started work. The reception toilet was not very clean and there was no and dryer or hand towels, the electrics in the bedroom are all run from an extension lead, my aunties electrics tripped whilst there and the lady on duty had to the owner to locate the fuse board. There is only a member of staff there for a few hours and it does feel a little unsafe, I had no WiFi so could not make outgoing calls, as the signal was poor. The furniture in the bar area has had covers put over what are clearly dated and not the most clean. It is very clearly early days for the hotel.

    The member of staff on duty was so polite and professional. It was her first shift, and nothing was of any trouble to her. The towels and bedding were new and clean. The mattress and pillows were really comfortable. There was a hairdryer in the room. There was a soap and hand-wash. There was a working TV. The lamp worked at the side of the bed. The shower was warm and adequate. When I did call the number of the hotel, I always received an answer, and I received clear instructions, and the people were polite and professional. The location on the sea front was exceptional.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    No power in the room, so no TV, no coffee making, no table light, and more importantly these days no facility to charge my mobile.

    Clean and comfortable

    Stayed in July 2024

  • Reviewed: 29 July 2024

    7.0
    Location absolutely amazing and fantastic value for money but quite a ‘new’ hotel I feel and staff still finding their f
    • Leisure trip
    • Family with young children
    • Family Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Cabinet in family room not secure which wouldn’t be a problem if my children weren’t toddlers. One of my sons pulled the drawers and it ended up falling on him (some accidents can’t be avoided and they’re like lightning!) Room didn’t have any cold water in the bathroom tap and there was a rattling noise throughout the night. Also, toilet very noisey when flushed which isn’t ideal in a family room at the night.

    The owner very attentive and couldn’t do enough. The property location was amazing!!!

    Stayed in July 2024

  • Reviewed: 15 September 2024

    10
    Great stays
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    N/a

    A great reception on entering the hotel . Very friendly helpful staff. Only contenental breakfast but plenty of meat cheese eggs fruit breads juices. Really nice breakfast made a nice change from full English breakfasts everywhere

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    very satisfied
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    bigger room next time

    location fine staff very friendly

    Stayed in September 2024

  • Reviewed: 2 September 2024

    1.0
    Not worth the money that Ive paid at all
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The stuff the room was not clean and smells really bad and the furniture is old and dirty and disgusting

    Not worth it and the breakfast is absolutely empty I regret every penny

    Stayed in September 2024

  • Reviewed: 27 August 2024

    1.0
    Disgusting I paid £60 for the room
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Got no sleep all night, banging doors all night Bathroom stunk of sewage

    Nothing

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    wind blows into the rooms due to poor furbishment of the walls

    staff overly kind and making the extra mile whenwver they can! thank you!!

    Stayed in August 2024

  • Reviewed: 23 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean room and friendly host

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    bit run down in the interior, walls are not white clean and somewhere scraped

    staff are making an extra mile, always at hand and very patient, polite, heplful breakfast has wide choice

    Stayed in August 2024

  • Reviewed: 21 August 2024

    3.0
    rooms not comfortable and even painting is very poor
    • Leisure trip
    • Family with young children
    • Family Room with Side Sea View
    • Stayed 3 nights

    room facilities, bed, shower, cote bed mattress and quilt

    break fast was good staff excellent, very poor old room, beds substandard, cote probably 100 years old!!

    Stayed in August 2024

  • Reviewed: 19 August 2024

    10
    Lovely night away
    • Leisure trip
    • Couple
    • Deluxe Double Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent location & friendly staff definitely use again

    Stayed in August 2024

Showing 1 – 25

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