Staff were friendly, food was delicious.

Stayed in June 2024

Scruffy stairs to our room. No hand towels, no shower mat. Shower floor very slippy when wet.

Location, excellent food, friendly staff

Stayed in June 2024

Parking is in public car park. Rooms are above the live music part of the property so very noisy and room vibrations until midnight

The staff were very friendly and accommodating. Good breakfast

Stayed in June 2024

Small bed, cobwebs, slippy floor in bathroom which lacked a bath mat to stop slipping when getting out of the shower.

Friendly staff, helped with parking, decent food (esp those onion rings), plenty of outdoor seating.

Stayed in June 2024

The room was functional and clean, just a bit small, but at the end of the day you get what you pay for, and this property more than delivered on what I was expecting.

The breakfast was delicious and brilliant value - the meal the night before was brilliant too.

Stayed in May 2024

Needed noise cancelling earplugs in to get off to sleep as there was live group downstairs but we did manage

Good location, nice to have food and drink facilities on site

Stayed in May 2024

There was a noisy private event going on til midnight that would have been good to know about in advance but everything was done by midnight and it's not the venue's fault that the karaoke singers were awful! I could also hear the TV from the room next door to me but it's clearly a very old building so the walls probably aren't very thick. Again, like the party downstairs, everything was quiet after midnight. The beds are very small doubles. The toilet in my room was wedged between the shower and the wall so it was a rather...snug experience to use the loo, but the rooms used by my friends didn't have this issue. All superior rooms are upstairs but the stairs up aren't too steep - just something to be mindful of if you have accessibility issues.

Three of us stayed here for a night because one of us had some tough family stuff to attend to and staying at The Malthouse was a nice interval to the difficult parts. Great decor, friendly staff, fantastic food. Really good value room and easy to find. We were able to park overnight at their sister pub just down the road. Good atmosphere. Breakfast was fantastic. The view out from the beer garden is stunning, it's such a pretty town. Tea and coffee making facilities in the room were appreciated. Plenty of pillows on the bed and the bedding was lovely too, even the towels were nice and soft. Toiletries provided were nice and the shower was fantastic, excellent water pressure and lovely & warm.

Stayed in May 2024

The complete lack of car parking was very annoying. There are just two spaces on site and seven at the Swan Pub next door. We were parked at least half a mile away from the pub to start with, made worse when we'd chosen the Malthouse because of parking facilities. We stayed in the "chocolate suite," which had a very damp/musty smell, made worse with cheap plastic airfresheners dotted about the room. There was no wardrobe in the room, just an open rack, and the sofa was extremely uncomfortable to sit on. Also, the bathroom had only half a roll of toilet paper. The lock on the security gate to the courtyard area, leading to our room, was broken.

The beer garden patio was a nice area to sit and enjoy. We liked the bar and food. Decor was modern. Staff were overworked but friendly. Nice selection of beers/lagers. The breakfast was very good. The shower was nice and powerful in our room. Tea/coffee making facilities in room. Nice feature wall. The bed was comfortable, and the pillows were also comfortable. Good size room.

Stayed in May 2024

Everything ok!

Stayed in May 2024

The room was great. However there were no hand towels or a bathmat for the rather excellent stand alone bath

The lady that checked us in was excellent. Nothing was too much trouble

Stayed in May 2024

Lack of car parking.

I loved the location central river location.

Stayed in May 2024

Cleaning all round needs improving, toilets in public places not up to standard, broken doors in public toilets.

Lovely bar area, family friendly

Stayed in May 2024

The bed was very hard. There was only 1 chair available. The room needed a good clean and maintenance. The sink was cracked, the bath was peeling. The shower needed a good clean. Although cooked breakfast was good there was poor selection of cereal. No choice of toast. No fresh fruit, yoghurt etc

The location was lovely, the room was nice and big and looked good on first appearance. The cooked breakfast was nice.

Stayed in May 2024

Spacious apartment Great breakfast

Stayed in May 2024

Food was amazing

Stayed in April 2024

On arrival we were expecting to have a room in the main building with an en-suite but unfortunately we were given a tiny room in another building without an en-suite a TV that was unwatchable and no where to put any clothes, we told reception of our disappointment and asked for a more comfortable room, the manager was very helpful and fortunately a cottage was available which we excepted. The original room description was very misleading and we would not of stayed there if we had known what it was like.j

The location

Stayed in May 2024

Breakfast - Limited cereals, no pot of tea with breakfast. Public spaces outside the rooms needs refreshing. Having to chase venue for a copy of my invoice.

Great menu Nice room Friendly staff

Stayed in May 2024

Live music in the bar area under the bedroom until midnight so unable to sleep before it was finished. Relatively small bathroom and unable to open windows in one of our rooms.

Location and comfortable bed. Evening meal and breakfast very nice, good value.

Stayed in May 2024

I arrived on what seemed to be a very busy week night, which I assume was the issue? It took me just over 10 mins to get the attention of a staff member to check in who then told me to sit and wait, which I did, but took a further 5 to get the extremely pleasant manager to get into the room; this doesn't leave one with the best first impressions.

Reasonably nice room, staff once I was able to speak with them very nice, restaurant / pub very good, fantastic breakfast available from 0700 which is a massive bonus! As many UK B&B type places don't start till 0730 which normally leads me to having miss breakfast.

Stayed in May 2024

The pub toilets

To staff provided great service especially Tom the manager!

Stayed in May 2024

Bathroom drains need sorting out - water not draining properly. Bedroom walls are very thin - I could hear people chatting in the next room.

Great location. quirky decor. Decent food.

Stayed in May 2024

Morning coffee was a little odd, bought to your table then you had to go back up to get milk as there were no separate jugs

Small but lovely room. Breakfast was well cooked and very tasty. Great to be able to enjoy the band then just fall upstairs!

Stayed in May 2024

Room wasn’t very clean, bathroom mouldy

Great location, comfy beds, nice food

Stayed in May 2024

Our bed was very squeaky and the bathroom door and the shower was not great but these minor issues could be fixed really easily

The staff were very polite and friendly and the location was brilliant We enjoyed the live band on the Saturday The decor in room was lovely and the view The breakfast was lovely too

Stayed in May 2024