38 Leicester Square, Westminster Borough, London, WC2H 7DX, United Kingdom
#54 of 1,009 hotels in London
Guests' ChoiceBased on 3568 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.7
Facilities
9.4
Staff
9.3
Value for money
8.3
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Elisheva
United KingdomThe toilet was unfortunately quite dirty from the last person and very off putting
Everything was lovely, rooms, staff, pool
Stayed in May 2024
Reviewed: May 30, 2024
Kenneth
United KingdomI suppose the price of drinks at the bar but it’s the very centre of London so to be expected and you don’t have to drink there
The location was excellent and the restaurant in the evening was very good
Stayed in May 2024
Reviewed: May 27, 2024
John
United KingdomNothing.
Everything! Location, facilities and staff.
Stayed in May 2024
Reviewed: May 27, 2024
Oluwadamilare
United Arab EmiratesNothing
From the doorman, to the main desk staff to the housekeeping team, everything was exceptional. The room was beautifully appointed & the heated toilet seat a nice touch. The pool & gym are further excellent additions. The location couldn’t be better, worth every penny. I will certainly be back.
Stayed in May 2024
Reviewed: May 27, 2024
Mohamed
BahrainNothing
Location, size
Stayed in May 2024
Reviewed: May 26, 2024
Libby
United KingdomLocation was perfect! Staff were amazing and went above and beyond for my partners birthday
Stayed in May 2024
Reviewed: May 25, 2024
Mark
United Kingdomn/a
lovely hotel, great facilities and the staff were amazing. highly recommended
Stayed in May 2024
Reviewed: May 25, 2024
Einat
IsraelNothing
Everything ! great hotel in a great location, beautiful room with beautiful view, great breakfast , great pool , great spa and beautiful rooftop.
Stayed in March 2024
Reviewed: May 24, 2024
Susan
United KingdomLovely breakfast, tables were very close to each other, so could over hear other people’s conservations
Stayed in April 2024
Reviewed: May 23, 2024
Christopher
United KingdomThat the I couldn't get an appointment for a massage as it was already booked up for the full week the day I got there. There should be spots available for guests.
Stayed in April 2024
Reviewed: May 22, 2024
Kevin
United KingdomWas given a complimentary upgrade however it was no better than what I had already booked. Very odd.
Location staff and atmosphere. Very nice.
Stayed in May 2024
Reviewed: May 22, 2024
Etan
IsraelAll was the best
The service cleanest the place of the hotel
Stayed in May 2024
Reviewed: May 22, 2024
Viktoriia
United Arab EmiratesFor breakfast it will be better to choose one of cafe nearby: small choice and was never really tasty.
Very stylish, comfortable, with nice and helpful staff! Even our early check-in wasn’t a problem. Thank you!
Stayed in May 2024
Reviewed: May 21, 2024
Tatia
GeorgiaRoom size, overpriced, breakfast choice, check in delay, general cleanliness
Location, bed, linen, bathroom, bath amenities, hairdryer
Stayed in May 2024
Reviewed: May 20, 2024
Nitzan
Israel12 pound per day for service which was not mentioned before at any time.
The hotel is well designed and has the best location in London! We loved it.
Stayed in May 2024
Reviewed: May 20, 2024
Robert
United KingdomStaff friendliness facilities price
Stayed in May 2024
Reviewed: May 17, 2024
Maria
United KingdomMini bar didn’t work. Kicked out of pool for cleaning (day after London marathon). Initially meant to be half hour but waited one hour and gave up.
Spa, champagne bar, staff were exceptional
Stayed in April 2024
Reviewed: May 17, 2024
Richard
United States of AmericaLoved everything.
The staff. Leon was the best!!! Everyone was so helpful and lots of recommendations for dining. I can’t imagine staying anywhere else.
Stayed in May 2024
Reviewed: May 17, 2024
Emma
United KingdomWhitcomb’s A la carte restaurant not great value for the food that is served.
Little details in the room that created a truly luxurious experience. Spa access from early hour till late. Beautiful restaurant and lounge that served premium cocktails. 10/10 breakfast with good value for money. Excellent location to sight see and visit the theatre.
Stayed in May 2024
Reviewed: May 15, 2024
Sally
United KingdomNothing I didn't like. Really just no issues at all.
Excellent location on leicester square. Ideal for commuting just a few minutes from tube station and theatres. Staff were incredibly attentive and helpful and plenty of them to assist at every turn. Great bar area and restaurant. Absolutely lovely hotel.
Stayed in May 2024
Reviewed: May 14, 2024
Nick
United KingdomN/A
Modern, comfortable, and clean.
Stayed in May 2024
Reviewed: May 13, 2024
Fbasha
Kuwaitnothing to dislike !
very hospitable staff quick & easy check in and checkout room is beautiful and clean location is brilliant, you can access three metro stations within few minutes radius: Leicester Square, Picadilly circus & charring cross
Stayed in April 2024
Reviewed: May 13, 2024
Lene
NorwayExpensive breakfast
Location
Stayed in May 2024
Reviewed: May 12, 2024
Ariel
SwitzerlandStaff was so nice
Stayed in April 2024
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