195 London road charlton kings, Cheltenham, GL52 6HU, United Kingdom
#20 of 29 B&Bs and Inns in Cheltenham
Guests' ChoiceBased on 940 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.3
Facilities
8.1
Staff
9.0
Value for money
8.6
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Robin
JerseyBreakfast good
Stayed in May 2024
Reviewed: 26 May 2024
Laura
United KingdomVery friendly staff, so helpful and welcoming. It’s a great location (roughly 8-9 minutes drive to Cheltenham centre, with a bus stop right next to the London Inn, if you don’t fancy driving).. It was a very nice, well presented room with a comfortable bed, we slept soundly. The breakfast the next day was lovely. Good value for money. We will stay again.
Stayed in May 2024
Reviewed: 24 May 2024
Robin
JerseyThe landlord was good.
Breakfast was good. .
Stayed in May 2024
Reviewed: 22 May 2024
Finn
United KingdomFriendly staff and nice atmosphere
Stayed in May 2024
Reviewed: 19 May 2024
Norbert
Germanyafter a long trip on the motorcycle i got a good room, clean and functional. the pub was well frequented, but you couldn't hear that in the room. The choice of food was good and my dinner was very good. I was given a few tips on what to see in the Cotswolds the next day (postcard town of Bourton on the Water / Stow on the Wold). The staff and the owner were very friendly and communicative.
Stayed in May 2024
Reviewed: 18 May 2024
Henry
United KingdomClean and tidy
Stayed in May 2024
Reviewed: 14 May 2024
Susan
United KingdomCould have had more tea bags in room.
Breakfast was excellent. Freshly cooked and well presented.
Stayed in May 2024
Reviewed: 12 May 2024
Del
United KingdomThe room was very warm, no spoon for tea/coffee, I only go pillow cases after 3+ hours by making a point in the bar, which I should not have had to do. Breakfast was good but it wasn’t served as quickly as it had been and there was no access until after the designated time, not brilliant.
I have stayed there quite a few times & it suits my purpose.
Stayed in May 2024
Reviewed: 12 May 2024
Andrew
United KingdomMy room was above the entrance to the pub and it was very noisy until after midnight. Lots of noise throughout the night from the main road. I would definitely recommend some ear plugs.
Good location to town. Lots of parking available on the roads. Good cooked breakfast in the morning.
Stayed in May 2024
Reviewed: 12 May 2024
Sally
United KingdomGreat place for an overnight stay whilst walking the Cotswold Way. Buses run from the Cotswold Way to the pub. Good breakfast to set you up for the day. Our room was to the side so it was quiet through the night. There was a fan to cool the room and toiletries so we didn't need to carry them. Good choice of evening meals and reasonable prices. Nice staff.
Stayed in May 2024
Reviewed: 10 May 2024
Dodds
United KingdomClean, good breakfast, pleasant stay, value for money.
Stayed in May 2024
Reviewed: 29 April 2024
Kitty
United KingdomLong walk into the centre. Fine if you have a car.
Friendly staff. Lively pub with music. Great selection of tea and coffee in room.
Stayed in April 2024
Reviewed: 28 April 2024
Emily
United KingdomHad two beds in my room which was lucky - one mattress was like a Hypnos, the other like your grandmothers’ spare! Needless to say I chose the former. Soundproofing between rooms wasn’t the best - could hear neighbours’ snoring. Hotel forgot to give me bath towels - I did fine with the hand towel but wouldn’t have been fun had I tried to wash my hair at night.
Friendly and professional staff, clean room, cooked breakfast was hot and lovely - worth getting up for! They were generous with a late check out, and key for late-night access made things simple.
Stayed in April 2024
Reviewed: 27 April 2024
John
GreeceGood location. Friendly staff. Good breakfast
Stayed in April 2024
Reviewed: 23 April 2024
Eamon
IrelandNo biscuits with tea in the room.
Very good and enjoyable stay.
Stayed in April 2024
Reviewed: 23 April 2024
Vikki
United KingdomOnly slight negative is parking however its standard for location.
We stayed in a family 3 bed room with ensuite on the front of the property and a double room at the back. The beds were really comfortable, for someone who suffers with back issues I dread nights away as it can really set my problems off, however these beds and mattresses were superb, we all had a great night sleep and no stiffness in the morning. Very quiet room, we thought it might be a tad noisy, but it wasn't at all. It's great value for money, friendly helpful staff, lovely fresh breakfast, can't go wrong for the price we paid. No Parking apart from street parking which during peek times could be tricky but when we visited it was fine.
Stayed in April 2024
Reviewed: 22 April 2024
Sonia
AustraliaThe staff were very helpful and friendly. The food was good with very generous serves. It is in a good location for exploring the Cotswolds by car.
Stayed in April 2024
Reviewed: 21 April 2024
Kenneth
United KingdomParking
Easy location
Stayed in April 2024
Reviewed: 19 April 2024
Anonymous
United KingdomGet what you pay for.
Good value for money. Had the basics.
Stayed in April 2024
Reviewed: 5 April 2024
Karl
United KingdomPerfect location for my work, friendly pub, staff and good food
Stayed in April 2024
Reviewed: 23 March 2024
Gary
United KingdomSide street parking, room had seen better days but clean and comfortable
Good value room for an event in Cheltenham. Excellent breakfast
Stayed in February 2024
Reviewed: 20 March 2024
Petra
United KingdomN/A
Lovely little inn, staff always friendly and helpful. I had a lovely room, everything was clean and bathroom freshly painted. Also had a window in my bathroom, I was very happy. Shower was powerful. Beds comfy. Breakfast was delicious.
Stayed in March 2024
Reviewed: 16 March 2024
Ruby
United KingdomThe bathrooms could do with a bit of love to modernise them a little.
The staff were so friendly and the gentleman that was running the pub that day was kind to let us all have a cooked breakfast even though it was past that time and almost lunchtime. It was tasty and much needed after a family party!
Stayed in February 2024
Reviewed: 13 March 2024
Emma
United KingdomBed wasn’t that comfy as a bit too soft for me but I was only there one night.
Good food, location & clean room.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content