No water pressure in the shower and the double bed was very hard. But the single bed my child had was really comfortable.

The breakfast was great and the dining options were fantastic, especially the bar menu. Staff were kind, chatty and helpful.

Stayed in September 2024

Nice room very friendly staff.

Stayed in August 2024

The en-suite bathroom left a bit to be desired, not really enough room for toilet and bidet, made using the toilet a bit awkward.

Very good breakfast and the bar provided good evening meals at the better rate than the restaurant. Good location, bus stop just a few yards away and walking distance from the station. Right on the seafront, giving pleasant views. Friendly staff.

Stayed in September 2024

The breakfast was very good. The location of the hotel was excellent for buses, trains, walking and the car

Stayed in August 2024

The bed wasn’t very comfortable. Room was quite tired and in need of renovation. Spent a lot of money for two nights in a room that felt old fashioned. Shower pressure was like a dribble.

Fantastic location, lovey staff.

Stayed in August 2024

The pillows were rock hard no bounce , the shower wasn’t very powerful , if you needed tea and coffee you had to move the kettle to heat it near the 1 socket in the room and then if you needed the light you had to unplug for the that , no charging points for phones so again the same plug had to be used , the breakfast was very dry think it had been in the hot plates for a long time it was only warm to eat . The lift was like something out of the twilight zone and could only get two people In at a time .

We had a lovely view but needs updating , pink bath white toilet,old dated wardrobes and carpets .

Stayed in September 2024

Well thought out room layout. Beautiful view. Friendly and supportive staff members - they seemed happy to work there!

Stayed in September 2024

The property is very dated

Location

Stayed in August 2024

Slightly dated

Great location on seaside

Stayed in August 2024

Hotel very dated, and needs a refurb.

Reception staff were very friendly and helpful. Hotel was very dated, and could do with a refurb. We were a little disappointed at first, however, dinner was absolutely delicious. I had one of the best steaks I've ever eaten, and the waiting staff were fantastic. We would definitely stay there again if visiting.

Stayed in August 2024

1) Turn off 90% of the “musac” like being consistently in a “lift”, it’s not relaxing g it’s highly annoying esp at 0800 breakfast 2) dated decore but clean 3) disabled bays partially blocked by potted trees trees (either side of main entrance) who need to be open the doors fully 4) not sufficient disabled parking bays (just 2) no policing of who parks there it seems ☹️

friendly staff, location & ev charging thank you to “Clair & Pavlo”

Stayed in August 2024

The room I thought I had booked wasn't available. We were in a room with net curtains, no real view due to that. The room was very dark and old fashioned. We downgraded to a similar room we had the previous year and asked to have the difference in price made available as a breakfast included add on as the £36 per day difference almost covered it. We got 2 days of breakfast instead of the 4 due to lack of interest from the staff member we had communicated with. We had to ask a different member of staff 2 days in so lost out on £72.

The view and location. EV charging facilities.

Stayed in August 2024

Room wasn't and cleanliness wasn't was I was expecting.

Breakfast was good

Stayed in July 2024

Just the room size .

Room was smaller than the one we had earlier this year and that is the only drawback as all staff are attentive and helpful,breakfast varied and well cooked. Very handy car park and will return to larger room ie Rm 65.

Stayed in August 2024

Great location, good price, clean & lovely sea view.

Stayed in July 2024

The window needed cleaning in bar area to fully appreciate the sea view! We were happy with our twin room (No 1) but thought the rest of the hotel could do with a refurbishment to be truthful!

Pretty lights outside the entrance at night The back of the property with plenty of seating to appreciate the sea view and Torquay town! Breakfast very organised and cooked nicely

Stayed in August 2024

Rock hard pillows. Long wait for evening meal, 50 minutes after ordering. Food was mediocre and overpriced. Reception staff were busy talking amongst themselves.

Excellent choice of breakfast, self service. Lovely view of the sea from bedroom, newly decorated and long overdue. Room was clean. Lovely clean, new towels provided. Tea/coffee in room. Discovered hair dryer and fan hidden inside wardrobe.

Stayed in August 2024

A little tired in places.

The situation of the hotel. Helpful staff

Stayed in August 2024

Awful pillows, this has been highlighted in previous reviews too. Also the hotel had double booked us so had long delay at check in whilst they sorted out alternative rooms and then had to move after first night. The receptionist on duty was excellent though.

Excellent location with stunning views of the sea and Torquay. Stones throw to the ocean . Excellent food both in the bar and restaurant.

Stayed in August 2024

Excellent location amazing views,

Stayed in July 2024

Softness of pillows, bed a little hard. But that's my preference

The view was amazing, friendly and helpful staff

Stayed in July 2024

Needs a refurbishment

Staff good

Stayed in July 2024

The parking at the hotel is a nightmare as there are functions every day at the hotel and if you take your car out for the day you wont get it back into a parking space again. Reserved parking for guests is necessary.

Very pet friendly. They set up a breakfast table in the bar area so that we could take our dog with us when we had breakfast. The staff were very helpful and accommodating. We had a bar meal each night of our stay and the food was good with a good selection on the menu.

Stayed in July 2024

Location was good, facilities were good staff friendly 👌

Stayed in July 2024