Lord Nelson Street, Liverpool, L3 5QB, United Kingdom
#40 of 100 hotels in Liverpool
Guests' ChoiceBased on 9903 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.3
Staff
9.1
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 4 May 2024
Paul
United Kingdomhotel is a little dated in parts
good location and helpful staff
Stayed in April 2024
Reviewed: 3 May 2024
Iain
United Kingdoma bit run down surrounding the hotel
Spotlessly clean and comfortable. Bath and shower. Great central location,. Chose as I wanted a car park on site.
Stayed in April 2024
Reviewed: 3 May 2024
Brian
United KingdomClean and tidy. The staff were very nice.
The location was great for our group. We travelled from Glasgow by train.
Stayed in April 2024
Reviewed: 3 May 2024
David
United KingdomThe room was next to the lift and you could hear the lift motor throughout the night.
Breakfast was ok. The room was ok.
Stayed in April 2024
Reviewed: 3 May 2024
Caroline
United KingdomThe hotel is centrally located, next to Lime Street station and handy for many of the other amenities and attractions that Liverpool has to offer. Our room was very clean and comfortable. Staff are very friendly and helpful. The hotel has its own restaurant (we didn't eat there but it seemed to be popular with other guests of an evening) and a pleasant bar (prices very reasonable for a hotel).
Stayed in May 2024
Reviewed: 3 May 2024
Colin
United KingdomWe expected a double bed but got single beds , when i asked why told all doubles gone , only one lift seemed to work
Nice hotel very interesting liner history breakfast good , parking very good most of the staff were wonderful overall a good expierance
Stayed in May 2024
Reviewed: 2 May 2024
Julia
United KingdomOnly down side was that one lift was out of service and the others were very slow to respond
Very comfortable bed and great black out type of curtains. Was surprisingly quiet for a large hotel so no noise in the corridors at peak times.
Stayed in April 2024
Reviewed: 1 May 2024
Miriam
United KingdomThe shower wasn't great
Good location near train station, bars, restaurants and theatre
Stayed in April 2024
Reviewed: 1 May 2024
Tommy
United KingdomNothing
Clean, tidy
Stayed in April 2024
Reviewed: 30 April 2024
Brian
United KingdomThe first room we were given was very smoky.
Great location for our visit.
Stayed in April 2024
Reviewed: 30 April 2024
Dave
United KingdomA long wait to get into the car park, probably down to an event being on at the hotel.
Rooms very comfortable. Staff excellent as ever, always happy and friendly.
Stayed in April 2024
Reviewed: 29 April 2024
Elliott
United KingdomThe heating controls
The breakfast and the staff were excellent. The only thing wrong was the rooms were too hot. We couldn’t control the heating.
Stayed in April 2024
Reviewed: 29 April 2024
Penny
United KingdomNo air conditioning or extractor fan in bathroom.
Staff were super friendly & helpful. Handy there was a restaurant & bar. Room was clean and comfortable. Good choice at the breakfast buffet. Large reception area which was useful when meeting up as a group.
Stayed in April 2024
Reviewed: 28 April 2024
Kerry
United KingdomThere was some noise from the fridge north nights where it would just make banging noises for half hour and then stop this happens both nights and was loud. One bedroom the window wouldn’t shut properly which meant it kept coming open during the night so was cold. We should have reported both but we thought it would have just sorted itself out the second night but didn’t which was a shame
That there is parking and it is walking distance to the town centre. The fact the 4 of us all were in adjoining rooms was brilliant and lots of space.
Stayed in April 2024
Reviewed: 28 April 2024
Pauline
United KingdomNothing
Excellent location especially for theatre visits and the station
Stayed in April 2024
Reviewed: 28 April 2024
Jane
United KingdomWe were put into a room where we could here the fans/ air conditioning (I think it was ) it was very loud and annoying to say the least and I did get much sleep .
Location to town
Stayed in April 2024
Reviewed: 27 April 2024
Paddy
United KingdomWasn't a buffet breakfast as advertised. Still enjoyed it.
Friendly staff, very clean, comfortable beds.
Stayed in April 2024
Reviewed: 26 April 2024
Steven
United KingdomView wasn’t the best
Comfortable clean room. Excellent location
Stayed in March 2024
Reviewed: 26 April 2024
Taylor
IrelandNew TV woundent work a generator kickedin late at night and early morning hard to sleep
Location great didn't have breakfast
Stayed in April 2024
Reviewed: 25 April 2024
Pauline
United KingdomConvenience for empire theatre and shops also free parking
Stayed in April 2024
Reviewed: 25 April 2024
Terry
United KingdomThe only criticism, and it wasn’t really an issue was the constant buzzing of a generator or something similar nearby. It certainly didn’t spoil our stay though.
The location was excellent being within 100 yards of the train station. Although parts of the hotel were a bit dated, it was very clean and the room was perfect. On arrival, the staff greeted us with some of their typical Scouse humour and offered us a choice of room. The price we paid for the room proved to be excellent value for money for the 2 nights we stayed.
Stayed in April 2024
Reviewed: 24 April 2024
Karen
IrelandRoom was cold and room had a musty smell.
Stayed in March 2024
Reviewed: 24 April 2024
Basuki
IndonesiaHeater was stop from 1 am until 5 am
Amazing location
Stayed in April 2024
Reviewed: 23 April 2024
Jennie
United KingdomThe lifts were very slow
The Liner was perfect for our group, close the locations for our conference and the rooms and breakfast were all good.
Stayed in April 2024
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