Weston Road, Southend-on-Sea, SS1 1AS, United Kingdom
#4 of 12 hotels in Southend-on-Sea
Guests' ChoiceBased on 1683 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
9.1
Facilities
8.8
Staff
8.8
Value for money
8.6
Free WiFi
7.7
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End of dialog contentReviewed: 11 October 2023
Julie
United Kingdomif i want to be picky the view but it is in the centre of town so wouldnt expect anything more, but close the descent curtains and it was fine for the evening, would have eaten in the wetherspoons if i had known the restaurant i was going to that evening for a party was very sparse.
the room had a bath and a separate shower comfortable bed, opposite southend central one minute away, very kind staff who advised me on my stay. tea and coffee facilities and good tv on wall, very relaxing
Stayed in October 2023
Reviewed: 10 October 2023
Anna
United KingdomShower didn’t have any power with very little water coming out.
Room was lovely. Very clean. Would stay again.
Stayed in September 2023
Reviewed: 9 October 2023
Elaine
United KingdomThe app needs updating
The locations was perfect. The staff were great. Unfortunately on the app it didn't say if it was disabled friendly or with a lift. I use 2 sticks to walk and I was luckily without my wheelchair. I was on the 2nd floor. The lovely Violet, changed this to the 1st. Please just make this clearer when booking through the app.
Stayed in September 2023
Reviewed: 7 October 2023
Amanda
United KingdomHad two single beds instead of a double and kept falling through the middle was amusing but not a good night's sleep everything else perfect.
The staff lovely bathroom is great all clean and tidy
Stayed in October 2023
Reviewed: 7 October 2023
07764lb
United KingdomRoom 102 has a window above the bed so light streams in under the curtains. Rain shower was not as good as the room I stayed in last time.
Location, cleanliness and comforts.
Stayed in October 2023
Reviewed: 6 October 2023
Roger
United KingdomWould have liked a shower or bath but cold water tap did not work. Reported to staff but no resolution.
Good situation
Stayed in October 2023
Reviewed: 4 October 2023
Hayley
United KingdomAir con was rattly but not too bad.
It was nice staying in the pub but the rooms were quiet and away from the noise. Also huge shower room!
Stayed in October 2023
Reviewed: 2 October 2023
Simon
United KingdomShower did not work properly
Everything apart from shower
Stayed in September 2023
Reviewed: 1 October 2023
Catchpool
United KingdomThe shower was awful. The water pressure was far too low. 20mins just to wash my hair.
Very friendly staff, clean rooms, good food and comfortable bed
Stayed in October 2023
Reviewed: 30 September 2023
Carol
United KingdomThe fact we were told we were booked in for the day before and would have to pay again. Provided evidence our booking was correct and they admitted their error but we cd’ve done without the hassle. Also problems trying to sort car parking out instructions said cd put in browser and pay - when we did this we were scammed and had to then cancel our bank card.
Breakfast not included
Stayed in September 2023
Reviewed: 27 September 2023
Lavinia
United KingdomNot the hotel fault however last 2 stays, i have woken up to chips being rumbled. Only issue with last 2 stays was this issue as hard to sleep through it. Again i dont believe it the hotels fault, unless for their kitchen but i think it for local chip shop few doors down. So beware if staying might be disturbed early morning.
Second time staying, our room this time round was alot more spacious and overall felt nicer. Bathroom was very nice and the bed was very comfortable.
Stayed in September 2023
Reviewed: 26 September 2023
Elaine
United KingdomOur 1st floor room looked over numerous air con units which hummed throughout the night. Will definitely return but, as a light sleeper, will request a quiet room next time
Good size room, comfy bed and fabulous shower.
Stayed in September 2023
Reviewed: 26 September 2023
Debbie
United KingdomStay was fab staff ok Feel bit pricey
Stayed in September 2023
Reviewed: 26 September 2023
Stratton
United KingdomTv far too high up on wall couldn’t watch it
Conveniently placed for pier, cliff pavillion, close to a car park, sea front
Stayed in September 2023
Reviewed: 26 September 2023
Janne
United KingdomOvernight noise
The room was slightly small but the walk in shower was amazing! The only problem was noise on and off all night from a generator.
Stayed in September 2023
Reviewed: 25 September 2023
Ronald
United KingdomThe hotel was good but my room201 was at the top of the building and at my age climbing 8 flights of stairs was a bit much, other wise my stay was good , I’m back in Southend in a month’s time but because it the stairs regrettably I won’t be staying there
Stayed in September 2023
Reviewed: 25 September 2023
Deborah
United KingdomI had something stolen from my room
Stayed in August 2023
Reviewed: 24 September 2023
Trevor
United KingdomNothing
Everything
Stayed in September 2023
Reviewed: 22 September 2023
Julie
United KingdomRoom was clean and tidy, Curtains had a hole in them but was ok
Stayed in September 2023
Reviewed: 17 September 2023
Yvonne
United KingdomSadly, shower looked amazing, but had no power, just a drizzle. WiFi very limited
Staff where very helpful and knowledgeable about the area & hotel. Room was clean, big and comfortable.
Stayed in September 2023
Reviewed: 15 September 2023
Cil
United KingdomNothing
Good location. Close to shops and not far from the pier.
Stayed in September 2023
Reviewed: 14 September 2023
Kiran
IndiaNothing at all
Room space Peaceful silent rooms
Stayed in September 2023
Reviewed: 8 September 2023
Gary
United KingdomOnly that the kitchen and bar services were very restricted due to technical issues
Just good value for money good location nice surroundings
Stayed in September 2023
Reviewed: 8 September 2023
Grape
United KingdomComfortable large room...excellent facilities....shower room excepional
Stayed in August 2023
Reviewed: 5 September 2023
Goodbody
United KingdomThe key card stopped working on three separate occasions and we had to get it reset which was irritating
Location is good for the sea front and shops
Stayed in August 2023
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