There were just a couple of minor details that didn't detract from our stay, but didn't make much sense either, such as no teaspoons at breakfast and single serving pots of jam and marmalade, but no bread or toaster anywhere to be seen. Other than that, the drains were a bit slow when in the shower, so it nearly overflowed, but this is to be expected with old buildings and I got it flowing again by slapping the drain hole the dislodge the blockage.

The staff were helpful and friendly, the room was clean and inviting, and the prices were good. Will definitely be back next time I stay in Swindon.

Stayed in May 2024

The morning cleaner /breakfast waitress was somewhat abrupt telling me i was 3 minutes early for breakfast .....

Staff were very freindly at the reception and bar. Food was excellent and the whole experience was a pleasure.

Stayed in May 2024

Everything ok for us

Beautiful old hotel very convenient for our night out

Stayed in April 2024

The shower leaked all over the floor unfortunately, the bedroom carpet next to the he bathroom was a bit wet when we arrived so obviously a recurring issue.

Beautiful building, great pub and atmosphere, breakfast really tasty and room comfortable and not as loud as expected. Everyone very friendly.

Stayed in April 2024

The only issue was the large industrial extractor fan about 10 feet away outside our window (room 19) which was on all night and was really loud. Not a lot the hotel can do but it must be an issue for others who have stayed in that room and as the hotel wasn’t full I’m surprised we were out in there.

Central, plenty of parking, good breakfast included, friendly staff, nice room

Stayed in April 2024

We were hoping to do a bit of dancing in the disco, but there were so many people there there wasn't room to move.

Recently refurbished room was very clean and comfortable. Food was really good both in the evening and at breakfast. All the staff were friendly and helpful. There was a bit of noise from the bar but not as much as we expected and it didn't affect our sleep.

Stayed in April 2024

Small issue with the shower which was reported so I believe will be sorted before the next resident of the room.

Excellent place to eat and the breakfast is first class. Staff and locals very friendly and welcoming. The location is ideal for other local bars and restaurants should you wish to explore.

Stayed in April 2024

Clean, comfortable & friendly. Good value.

Stayed in April 2024

Food stopped at 9pm

Great room at a superb price

Stayed in March 2024

Breakfast wasn't the best

Location was great

Stayed in April 2024

The room was rather basic and the bathroom was shared but it was cheap and so I got what I paid for.

Lovely old hotel in the Old Town although the area is increasingly run down and looking neglected.

Stayed in March 2024

Clean rooms and decent breakfast

Stayed in March 2024

For a 1 night stay it's ok but for any longer there wasn't enough storage space.

Breakfast was nice and cooked on time, very friendly staff and amenities very good. The hotel was in walking distance of many shops, restaurants and bars.

Stayed in March 2024

Music in bar even for breakfast. Unnecessary for me.

A charming Victorian building.

Stayed in March 2024

A bit tired. Health & safety lax especially fire safety. Cluttered hall, missing fire extinguishers. Some lighting not working. Some rooms very small and cold in cold weather

Location, Staff helpful. Breakfast included

Stayed in February 2024

Nothing.

Clean, comfortable room. Free on site parking. Excellent breakfast Friendly staff.

Stayed in March 2024

We loved it!

A Gem in the Heart of the town! Nestled in a prime location, this charming establishment offers more than just a place to rest your head – it's an experience in itself. The modern room, though quaint in size, is thoughtfully designed with every amenity you could desire, and perhaps a few surprises too! But it's the breakfast that truly steals the show. A variety of yummy options awaits, elevating the stay from merely enjoyable to utterly unforgettable. In summary, if you're seeking a centrally located retreat with all the comforts of home and a breakfast that dreams are made of, look no further. This hidden gem promises an experience worth savoring.

Stayed in March 2024

A smell from the drains as I walked through the back door

The location

Stayed in March 2024

My only criticism was the beans on the breakfast were cold and the mushroom was like shoe leather, staff didn’t ask how the food was and I didn’t say, other than that small detail the stay was 10/10

All front of house staff were superb

Stayed in March 2024

Comfy room, sky sports in the bar. Parking round the back.

Stayed in February 2024

It is a bit noisy due to the nightclub until 2-3am but we were told about this in the booking information.

Rooms really nice great breakfast and free parking.

Stayed in February 2024

Great location. early in week no late bar. Good cooked breakfast

Stayed in January 2024

Staff were pleasant and helpful apart from one member of staff working behind the bar on her phone texting and asked us to hold on while she continued to text on her phone before serving us. At the end of the night once the party I attended had finished a very rude bouncer to Chuck us out he was very rude

Was clean and value for money

Stayed in February 2024

Beware! Noise from the nightclub to 02.30 at weekends ruined our nights sleep

Nice old hotel but rooms well maintained

Stayed in February 2024