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  5. Reviews of Signature London, The J Marylebone

Reviews of Signature London, The J Marylebone 4 stars

233-237 Old Marylebone Road, Westminster Borough, London, NW1 5QT, United Kingdom

#384 of 1,015 hotels in London

Guests' Choice

Review score

Based on 1009 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    8.2

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Showing 151 – 175

  • Reviewed: 4 April 2024

    8.0
    Modern hotel in good location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very small but spotlessly clean with modern facilities.

    Location was great, short walk to two main rail and underground stations. Hotel modern and spotless. Good value for money in central London. Staff very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Overall great place clean and modern
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I found our room a little bit too small. We only stayed a couple of nights so didn’t have too much clothes / bags. If you have like a weeks worth of clothes large luggage to put away, the hanging area is tiny.

    Clean, modern, short walk to Oxford street.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room is too small.

    Friendly and helpful staff, good breakfast, great location. Room is very clean

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    good value for price, modern and well equipped small but not uncomfortable
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Found some small hairs in the bed…

    correct, modern good value for price for London standards

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Only minor things. When we were shown to our room, there was no welcome pack - it would have been handy to know that if the guest requires room service, or Do Not Disturb, there is a panel just inside the door that offers that. It can be pressed by mistake whilst looking for the light switch. Also, we were told that breakfast is daily from 0700, on the day of our departure the breakfast was not ready until nearly 0710, which is ok apart from some of the food that should have been served hot, was not.

    The hotel is clean and the reception staff were friendly. They took our bags and showed us to our room. The room is compact but functional. The shower room was superb, with complementary washing soaps and toothbrushes. The hotel is a few minutes walk from Edgware tube station, which has excellent links to the city.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bigger room

    Great location

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Good location, nice room & would visit again if we needed to.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was an issue with customer service where they wanted to organise maintenance to visit our room. After giving us 10 minutes notice, they came back 2 minutes later stressing the need to enter. Bit weird & was uncomfortable for my partner.

    Was a really nice facility & was quite clean! Easy access to the room & the upstairs eating area.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Great, well-run new hotel with lovely people in a great location
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    The rooms are compact so you have to be organised and there's no bar as such, although there were plenty of people sitting around socialising in the breakfast area in the evening.

    Great Location for Paddington and Marylebone Road area. Everything worked beautifully, freshly decorated and the people were lovely. And a great view from the top floors across the city.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Will be back - great value, clean, friendly & good location
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom door really heavy! (Sounds trivial but was a bit annoying!) Not much room if there had been 2 in a room & not much room to put makeup/ toiletries etc!

    Friendly helpful staff, new & clean. Small rooms but well designed. Quiet. Super comfy bed! Good location for access to west end & great value for money

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The advance check in. Completed everything online, but staff did not seem to be aware that there was advance check in! Still wanted a deposit and proof of identity, got a bit frought.

    The room was small but spotless and excellently appointed, fruit, different milks and teas. Great shower, comfortable bed. Staff were very attentive.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    Central location with good nearby transport links. Small rooms.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Clearing of dishes was slow. I had to ask for a spoon to eat my cereal on three consecutive days, on the third day I was offered a teaspoon! Toaster didn’t toast bread even after putting the bread through twice.

    Good choice of breakfast, small dining room which was busy at times. Room was small but it was clean and modern with some good amenities.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Cute new property for short stays in central London!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lobby area can become a little crowded but this is a small hotel.

    New property with tasteful little details in room. The staff, especially Becca at reception, was the picture definition of hospitality and professionalism.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Has everything you need!
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had a twin. The beds were 2 singles. It was a small bed.

    Good location. Only 5 minute walk Marleybone station. Room had everything we needed. It was on the small side but that’s London.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Excellent location, modern comfortable hotel but small rooms.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    The room I was in felt too small even though I was alone. I didn't have much luggage with me, but the large suitcase made it difficult for me to move around. I had to take a giant leap over it just to get to the bathroom. Moreover, when I tried to unfold the table below the TV, I couldn't move around freely.

    The building was quite modern, and I did not encounter any issues with the elevator, heating/cooling system, or toilet. In fact, I noticed some unique and advanced features in the hotel that I haven't seen before in similar level hotels. For instance, the curtains in the room can be opened and closed with a simple press of a button located next to the bed. Additionally, the curtains automatically close when you enter the room. The shower has buttons to control both the top and handheld showerheads. The mirror in the bathroom has an option to heat up, which prevents fogging. and you get full toiletries and slippers and all. The TV also can connect to your subscription or mobile phone...it is all modern.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms very small Location not great for pubs .

    Clean modern

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Good for one to two nights. Good value for central London
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was quite small

    Comfy bed and good amenities

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Good location but small room
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    The room was small so suitable for solo traveller that don't have a lot of luggage

    The location was good and staff were friendly, smooth check in and comfy room

    Stayed in February 2024

  • Reviewed: 20 March 2024

    8.0
    Perfect
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine

    Location

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Clean, comfortable, very friendly and helpful staff.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    A coffee machine that made espresso coffee would have been perfect. The air con room temperature wouldn’t go below 19 degrees and was too warm at times.

    Convenient for an awards ceremony on Park Lane. Staff were excellent and helpful in supplying more water and allowing a later check out. I was leant an umbrella when I went out which was much appreciated.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Really enjoyable, would come back for sure!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very clean, really nice staff and good location!

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Comfortable, very friendly and efficient staff on the reception, no stress and good location.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really.

    Staff were so friendly and helpful. For the price there were all the creature comforts you could want from a hotel room, which exceeded my expectations.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small rooms not recommended for long stay

    The rooms are clean and staff are nice

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    It was pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The heating and air con wasn’t very good we was constantly either too hot or too cold. We didn’t sleep 1 night cos the room was just way too hot. The room is also very small with not much space to walk round. Me and my partner were having to walk over each other.

    It was very clean and the staff were friendly and helpful

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room looks much bigger in the photos.

    Stayed in February 2024

  • Reviewed: 15 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, we found the bed really uncomfortable - the mattress was rock hard, and my husband woke up with a really bad backache.

    The room was very clean, the staff was friendly and attentive and the room was very quiet / we couldn't hear anyone else in the hotel. The blackout curtains were doing their job as well, very dark in the room in the morning. The dressing gown provided in the room were super cosy! The location is fairly good and within walking distance of supermarkets, restaurants and central London.

    Stayed in March 2024

Showing 151 – 175

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