233-237 Old Marylebone Road, Westminster Borough, London, NW1 5QT, United Kingdom
#364 of 1,009 hotels in London
Guests' ChoiceBased on 759 hotel reviews
8.1Cleanliness
8.6
Comfort
8.8
Location
8.8
Facilities
8.2
Staff
9.0
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 3 May 2024
Benmbarek
United KingdomThe restaurant is small so you might not find a table immediately.
The room is small but it's modern and comfortable. It has everything you need. The bathroom has good toiletries. The curtains and lighting are automatic. The bed and pillows are great. And it was so quiet you didn't hear anything. The hotel is steps away from Egdeware road which has plenty of supermarkets open until late. And on the other side, a few minutes from Marylebone boutiques and restaurants. Edgeware road metro stations is minutes away and Paddington station is close.
Stayed in April 2024
Reviewed: 3 May 2024
Joanne
United KingdomThe rooms are really small and for the best part of £300 this wouldn’t be a comfortable place for a weekend trip.
Clean new and easy to access, it was clean and had everything you needed.
Stayed in May 2024
Reviewed: 2 May 2024
Shirley
United KingdomFlatter pillow option as all x 4 were very plump.
Great location for easy commute around central London areas as well as to London Heathrow. Clean, modern decor, comfortable and cleverly designed rooms and use of space. Would definitely return.
Stayed in April 2024
Reviewed: 2 May 2024
Sulaiman
OmanRoom is small
Everything except room size
Stayed in April 2024
Reviewed: 1 May 2024
Hannah
United KingdomVery thin walls, could hear the tv and conversations and of people in the next room
Great location. Nice and clean room, comfy bed and good facilities
Stayed in April 2024
Reviewed: 30 April 2024
Jana
United KingdomReceptionist Pamela and Khan went out of their way to accommodate us , they were kind and helpful made our stay enjoyable.
Stayed in April 2024
Reviewed: 30 April 2024
Feng
AustraliaThe temperature and flow limit on the hot shower is a bit of a dealbreaker especially when the weather is cold. There was a large brown stain at the head of the mattress that was visible through the clean sheets which I hope was coffee. Management calling and/or knocking on the door every evening to ask about the satisfaction with housekeeping felt kind of intrusive and inconvenient. Also echoing a lot of reviews on the lack of “storage space” in the room. The room has plenty of space but a lack of any surfaces to put things on.
The room was decently sized (but I think I got the accessible room), and the staff very friendly and helpful. The bed and pillows were comfortable. Lovely view out the window. Close to Edgware Road but quite a trek from Paddington. Lots of eateries and a supermarket around makes this a convenient place to stay for a conference.
Stayed in April 2024
Reviewed: 29 April 2024
Elias
GreeceAmazing guys at the reception 👏 Well ✔️ done
Stayed in April 2024
Reviewed: 29 April 2024
Laura
FranceLocation (even if the neighbourhood is a bit weird) but close to everything and underground!
Stayed in April 2024
Reviewed: 29 April 2024
Yim
Hong KongThe room is small.
The staff are nice and welcoming. Breakfast is good. Location is convenient.
Stayed in April 2024
Reviewed: 28 April 2024
Melanie
United KingdomRoom wasn't serviced so I had to ask for fresh towels, tea bags and milk on the second day. I don't know if that's a thing, ie not daily cleaning, or whether the room was just missed but staff brought the items quickly to the room upon asking.
Staff (Becka and Khan), first and foremost, helpful, professional and friendly. Location is fabulous, 20 mins from getting off train at Euston to arrival at hotel. Set perfectly within walking distance of everything Marylebone has to offer. Room was, let's say, compact but, to be fair was big enough for 2 nights with handy storage if you look for it and the bed was fabulously comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Wilhelmina
IrelandStaff so helpful and friendly
Good location
Stayed in April 2024
Reviewed: 27 April 2024
Hjördís
IcelandTravelling with a child that needs a separate bed, the room was to small. The staff went above and beyond in finding a solution for us.
Stayed in March 2024
Reviewed: 27 April 2024
Helen
United KingdomRoom was quite small.
Great location, close to Marylebone Station, so we could drop our bags. Quiet room, no traffic noise. Excellent buffet breakfast. Staff very pleasant.
Stayed in April 2024
Reviewed: 26 April 2024
Lucy
United KingdomFriendly and helpful staff, Becca and Khan in particular were extremely good.
Stayed in April 2024
Reviewed: 26 April 2024
Richard
GermanyBreakfast room run out of capacity in Morning Rush hours
Nearby Tube Station and Bus stopp with close connection time to City Center
Stayed in March 2024
Reviewed: 25 April 2024
Hazel
TurkeyToo small room
Stayed in April 2024
Reviewed: 25 April 2024
Diana
United StatesThe size
The location was excellent
Stayed in April 2024
Reviewed: 25 April 2024
Lisa
GuernseyThe shower power is super week. Our bed wasn't made properly and I had to do it myself as I'd be sleeping on the mattress otherwise.
Staff were super friendly and location was spot on
Stayed in April 2024
Reviewed: 25 April 2024
Bxltraveller
BelgiumRoom is a bit tight in terms of space. For a solo traveler, this is perfect. It will be a squeeze for two people (deluxe double room)
Great location close to Edgeware road tube station. Clean and compact design hotel. Friendly staff. Nice breakfast. Great amenities and tech facilities in the room. Wonderful WiFi.
Stayed in April 2024
Reviewed: 25 April 2024
Nawaf
Saudi Arabiathe room was tiny.
the location
Stayed in April 2024
Reviewed: 25 April 2024
Hana
OmanThe staff were very kind and helpful, particularly Ms Becca and Mr. Khan. We had a good stay and a nice experience.
Stayed in April 2024
Reviewed: 23 April 2024
Laíde
IrelandThe only thing that could be a problem is the size of the room if you’re a couple with big suitcases, but for us was fine, as we were caring only two backpacks.
The room is very new and tidy. Also the building is not that big, so is easy to find yourself in it. The elevator is a little difference between some other hotels in London placed in old buildings, so it was great if you’re staying in a high floor. All the staff were really friendly and helpful. We also loved being able to leave our bags there after our check out, as we still had some time until our flight.
Stayed in April 2024
Reviewed: 22 April 2024
Alex
United KingdomCouldn’t get any milk until after 8 am & bin wasn’t emptied for 2 days
Khan & Pamela were great front of house staff
Stayed in April 2024
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