Shame had to pay for parking (I don't remember reading this when I booked!) and the curtains were very thin so room didn't get dark over night.

Excellent location, walking distance into town and along the sea front. View of the sea from my room and everything needed for my stay. Staff were friendly and helpful.

Stayed in April 2024

Nothing really.

Location, friendly and helpful staff

Stayed in March 2024

One of our bedside lamps had a loose connection resulting in thelightcomingon when you hadn't used the switch! The position of the switch was very load down to use. This was reported to reception . When making a booking it's important to us we have parking available at the accommodation. Whilst appreciating parking was available, this is the first time I've had to pay!

We liked the location of the hotel, room spacious & comfortable. Nice relaxation areas especially view overlooking the front gardens & sea-front. Lovely breakfast with a good choice.

Stayed in April 2024

Nothing

Nice convenient location parking was £6 per night breakfast good choice would stay there again

Stayed in April 2024

The shower could have done with a little more power.

The room I had was a double with sea view. The view was great overlooking the garden and the beach, the room was a good size and the bed was comfy. The shower could have done with a little more power and the temperature was not consistent, however it did the job. Breakfast was buffet style with a selection of cooked items, fruit, cereal, pastries and yogurts. The room you have your breakfast in has a fantastic double height ceiling with detailed cornicing. The hotel is well located, with shops, restaurants, bars and the beach all in short walking distance (5-10 mins). The hotel has a good sized carpark although there is a charge. The staff were very friendly and helpful.

Stayed in April 2024

Could do with a bit of an update but clean and tidy.

Ideal for the beach and town and also a lovely park. Nice breakfast and evening meal top quality

Stayed in April 2024

The rooms are. Tired. and need updating also paying for parking should include in the cost

The check in was smooth excellent staff very helpful and polite The food was good excellent menu and well presented The hotel is in ideal position for beech and town

Stayed in April 2024

Nothing I didn't really like it was all ok just little things could be improved

The hotel has a great location, it is so pet friendly and made us feel really welcome with our two doggies, the hotel was clean or though looking a bit tired around the edges, we had a balcony room this could of done with a clean the table and floor from moss. Breakfast was good but could of been better with other stuff i.e black pudding or mushrooms and we went half board and 3 courses was very nice, well cooked and tasty, drink were good value to me and my wife had a great night

Stayed in April 2024

At times, I found some staff members almost reminiscent of Faulty Towers. I was waiting for Basil to come around the corner. The hotel had significant disabilty access issues

Location, heritage, fabulous garden, food surprisingly good and well priced

Stayed in April 2024

Beds

Everything

Stayed in April 2024

Needs some TLC in certain areas. Balconies could do with a paint and clean and decent furniture.

Location is fab. Lovely staff especially the young lady in the restaurant.

Stayed in April 2024

Noisy people in next room

Good breakfast. Evening meal very good and great value. Excellent location.

Stayed in April 2024

Staff friendly and welcoming. Location is excellent and it being dog friendly is just sublime. Always have a lovely stay.

Stayed in April 2024

The hotel charges £6 per day for parking on top of the room fee.

The staff are helpful and friendly. The buffet breakfast is very good. The location is excellent, close to both the seafront and the town centre.

Stayed in April 2024

Very friendly staff, comfortable room and good breakfast. Felt welcomed

Stayed in April 2024

The soap dispenser in the bathroom didn’t work and there was no body lotion or hair conditionera

The location was great. It was overlooking the estuary and beach walks were just across the road from the hotel

Stayed in April 2024

There’s nothing we didn’t like, some areas need updating and we were pleased to hear there are plans for refurbishment.

We’ve stayed at the Imperial on many occasions, it’s in a great position overlooking the beach and prom. The staff are super, friendly, always on hand and willing to help. In recent years the food has been excellent, we love the grand dining room complete with chandeliers.

Stayed in April 2024

Nothing

Everything was perfect

Stayed in April 2024

Peaceful and relaxing area no noise good food

Stayed in April 2024

Paying for parking

Sea front

Stayed in April 2024

1st impressions....

Location, value and standards all get a tick from me....

Stayed in April 2024

Location was great, friendly staff, nice breakfast

Stayed in April 2024

In order for the dog to go outside necessitated a lift and short corridor.

Large room

Stayed in April 2024

I didn't realise when i booked every room in hotel allow dogs ,I would of not booked if I knew this. Such a nice hotel but should have separate rooms for dogs,also was woken up at 7.30am by dogs barking

Breakfast was very good,lovely hotel

Stayed in April 2024

Having to pay £72 for extras ie dog and parking,would prefer to pay at time of booking!

Reasonable

Stayed in April 2024