7 Bridge Street, Otley, LS21 1BQ, United Kingdom
#2 of 8 hotels in Otley
Guests' ChoiceBased on 605 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.4
Staff
9.2
Value for money
8.4
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Sally
United KingdomNo milk, weak shower
Facilities ok. No breakfast available but this was made clear. No milk for tea/coffee and shower was not most powerful, but bed room and bed were clean and comfy
Stayed in June 2024
Reviewed: May 30, 2024
Terry
United KingdomBreakfast good easy found not much parking space staff very polite and helpful sometimes find it hard to sleep on a different bed but slept well
Stayed in May 2024
Reviewed: May 30, 2024
Mark
United KingdomNot applicable
The staff were very friendly and attentive. We asked for an early check in which was more than achieved and was very helpful for us. The situation was excellent and we had an excellent night's sleep. Breakfast was very good. Well done and thank you.
Stayed in May 2024
Reviewed: May 12, 2024
Dennis
United KingdomIt’ll be better when the phone is reconnected! Voice messages seemed to work but didn’t.
The staff were very helpful and offered to carry both of our bags upstairs.
Stayed in May 2024
Reviewed: May 10, 2024
Cooper
United KingdomNothing really its an ild pub so you cant expect elevators!
Proactive staff, welcoming and helpful
Stayed in April 2024
Reviewed: May 8, 2024
Mary
IrelandNo toast for a full English!
Clean, comfortable and convenient for airport
Stayed in May 2024
Reviewed: May 3, 2024
Edwin
United KingdomThe pub was closed due change of ownership
Location
Stayed in April 2024
Reviewed: May 2, 2024
Brian
United KingdomThe property was in the middle of new management changeover, so the pub part wasn’t open, everything else was great though.
The room was very comfortable and clean, the staff are very friendly and helpful, we had a great breakfast too.
Stayed in April 2024
Reviewed: May 2, 2024
Susan
United KingdomCobwebs above window No heating - room was chilly Heated towel rail being switched on would have been nice
Good room size Comfy bed Good facilities
Stayed in April 2024
Reviewed: April 25, 2024
Kathryn
United KingdomIf I was being picky the carpet could have done with a good vacuum but bed and shower were clean. I stayed 2 nights but tea & coffee sachets in room not replenished after 1st night.
The room was a decent size, warm and comfortable. Bed very comfy and nice hot shower. Quiet considering town centre location. Good to have on site free parking available. Breakfast was average. It was not the nicest place I have ever stayed but neither was it the most expensive. I paid £75 per night for B&B. For this price I think it was good value for money and I would stay again.
Stayed in March 2024
Reviewed: April 13, 2024
Richard
United KingdomNo glass in the bedroom so I used a mug instead. I know they both hold water but I would have preferred a glass!
Breakfast was fine, and the offer of more coffee was very welcome.
Stayed in April 2024
Reviewed: April 10, 2024
Steve
CanadaThe check in was rather confused that said we were well served in that arriving early we were allowed to use the room Thank you
Breakfast was good
Stayed in April 2024
Reviewed: April 10, 2024
Derek
United KingdomIf we are asked to be picky, then the shower was a bit small
Excellent breakfast
Stayed in April 2024
Reviewed: April 6, 2024
Darren
United KingdomPoor TV reception. Despite being only guest for the evening, I couldn't be allocated to another room.
Everything was as I expected as I have stayed here before, but not in the room allocated on this occasion.
Stayed in April 2024
Reviewed: April 4, 2024
Mark
United KingdomA bit pricey for the standard of room
Location was excellent and staff nice and friendly
Stayed in March 2024
Reviewed: March 24, 2024
Elspeth1000
United KingdomGreat place to stay! The room was clean, comfortable and quiet, and the staff were lovely.
Stayed in March 2024
Reviewed: March 10, 2024
Lisa
United KingdomThe breakfast was a let down! They had no vegetarian sausages, avacado or black pudding on both the mornings myself and my two sons attended breakfast, despite these items being advertised on the menu. Long wait for breakfasts to arrive and when they did arrive the food was lukewarm and the toast was cold and hard. My scrambled eggs were burnt as there were lots of black patches throughout the egg which tasted burnt so i could not eat them. The waitress was pleasant and friendly, but breakfasts disappointing!
Great location. Good size clean room. Slept well, comfy beds. Staff all pleasant and friendly.
Stayed in March 2024
Reviewed: March 8, 2024
John
United KingdomWhilst room was comfortable and clean ,staff need a long brush to reach the ceiling to knock a few dust/ cobwebs down. Didn't bother me but a hotel inspector might reduct a point or so for this if there was an inspection.Decor a bit faded but perfectly fine.
Comfortable room ,comfortable bed, Central location.staff helpful. Ideal base. Everything you probably expect for a reasonable price. I would recommend this place and wouldn't hesitate to use again.
Stayed in March 2024
Reviewed: March 6, 2024
Alan
United KingdomMirror and light to put on makeup
Great place to stay
Stayed in March 2024
Reviewed: February 24, 2024
Julie
United KingdomBreakfast just average
Location, friendly staff. Clean and comfortable. Enjoyed our stay there .
Stayed in February 2024
Reviewed: February 22, 2024
Jonny
United KingdomBreakfast was too early for us as we had a late night.
It was nice, clean, central location.
Stayed in February 2024
Reviewed: February 11, 2024
Julie
United KingdomNo milk in the room, damp towels, cobwebs on the ceiling, not enough t-bags, found hot chocolate in a drawer outside the room, had to ask for cereal selection at breakfast, a bit haphazard.
Great location, very roomy, lovely and warm and very comfy bed. Able to park easy.
Stayed in February 2024
Reviewed: January 21, 2024
Rachael
United KingdomThe bathroom floor was dirty
The bed was very comfy
Stayed in January 2024
Reviewed: January 13, 2024
Roger
United KingdomAs above. No cooked lunch available.
Breakfast fine. Big drawback, which I should have have asked about before booking, was that the bedrooms are on the second floor with no lift.
Stayed in January 2024
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