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Reviews of The Highworth Hotel

1 Westrop , Swindon, SN6 7HJ, United Kingdom

#6 of 19 hotels in Swindon

Guests' Choice

Review score

Based on 195 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 6 May 2024

    9.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    The set up is great and perfect for a short stay and close to amenities

    The suite was amazing - beds comfie and plenty of space for the family and 2 dogs

    Stayed in May 2024

  • Reviewed: 9 April 2024

    9.0
    Lovely night away to prepare us for crocodile world. The staff were fabulous with our children. Would stay there again.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Only issue we had was the postcode didn’t get us to the property. Did the old fashioned trick of asking someone and they helped.

    The bedroom was spacious, clean and perfect for our family of 5. The staff were exceptional with our kids and helpful throughout.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    We enjoyed our stay. Staff were very friendly and helpful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The stairs!

    Lovely old building tastefully decorated. Pleasant Orangery where breakfast was served.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    OK if passing through
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Piles of washing in the stairs by our room was a little off putting. Music was very loud in the evening playing till gone 11pm with no customers, I had to get up and ask when it was going to switched off, to which the staff did turn it off. Breakfast was disappointing not much in the way of contental or any juice very basic but hot breakfast was good. Parking is not for the nervous very tight but knew that before we arrived.

    The room it self was clean and well decorated had everything we needed. ( bed frame was loose and could do with tightening up) Staff were helpful at checking in and out.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking

    Friendly atmoshete lovely staff

    Stayed in January 2024

  • Reviewed: 27 December 2023

    8.0
    good
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    Breakfast good

    Stayed in December 2023

  • Reviewed: 13 December 2023

    8.0
    Good location, friendly staff and parking on site, although you have to go through a narrow tunnel.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Room was fairly cold but was provided with an additional electric heater.

    Friendly staff, good sized room and central location.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    7.0
    Was ok
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was a smell of drains downstairs at the bottom of the stairs. Was disappointed that around 4 when I was hoping to eat, I was only offered a sandwich option.

    Room was comfortable but I did pay £148 for one night.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very cold, tried to get a meal at about 4 pm and was told we could only have a sandwich because there was a Xmas party on. I think when you pay £148 for the night they should accommodate you.

    The room was lovely and clean

    Stayed in December 2023

  • Reviewed: 3 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Checking in was a bit odd, staff were really welcoming and kind but it was at the Bar which was very busy hosting what possible was a wake. It was really uncomfortable. Plus there was an odd smell throughout the corridors.

    Quiet room, comfy bed, warm with soft lights and radio on when we arrived. Great Breakfast! Staff really cheerful and friendly where ever you saw them and really helpful 😊

    Stayed in December 2023

  • Reviewed: 22 November 2023

    9.0
    Only a short stay, helpful staff, recommended if location suits your needs, measure your vehicle
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    No lift, so pack light. The huge number of laundry bags left piled up in a stairwell was an unwelcome sight near our room.

    Location suited our needs for a short stay. On-site parking was handy, although you had better check the width of your vehicle against the tight access, we squeezed in but some might not. The hotel was busy with a function when we arrived, but nevertheless staff were friendly and helpful, and accommodated a last-minute dinner reservation. Service at dinner was excellent, as was the food and wine. Breakfast was very good, freshly cooked, tasty and plentiful, and again good service and staff very helpful.

    Stayed in September 2023

  • Reviewed: 5 November 2023

    9.0
    Very pleasant stay. The staff are great. The hotel is charming and the food delicious
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The room was very spacious and well decorated. Room is at the back so was very quiet.

    Stayed in November 2023

  • Reviewed: 7 October 2023

    9.0
    It was extremely hot and the room was difficult to cool!!!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The room had not been cleaned as well as it could have been and the bin was still full of the previous occupants rubbish.

    Hotel was as expected. Location excellent. Parking just wide enough for car!! Staff were really helpful and cheerful.

    Stayed in September 2023

  • Reviewed: 6 October 2023

    8.0
    Good option in Highworth
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night

    Access to the car park was very narrow and scratched my car. They should put protective covering on the particularly tight/jutting out parts...

    Big room, if a little expensive. Breakfast was good but would be better with black pudding

    Stayed in October 2023

  • Reviewed: 29 September 2023

    8.0
    Great stay, amazing service!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Although the rooms are clean and very luxurious, it’s not the most modern hotel and not everything is in the best condition. Nevertheless a very nice experience!

    Nice rooms, nice interior design and great personnel

    Stayed in September 2023

  • Reviewed: 26 September 2023

    9.0
    Excellent stopover on our journey. Felt very welcomed by all the staff.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    All perfect for our needs thank you.

    Lovely, friendly staff. We arrived after 8.00pm and the lady who greeted us offered to bring drinks up to our room. Breakfast was freshly cooked and delicious. The hotel was wonderfully old fashioned in a positive way.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff were wonderful , breakfast was Fab! It was my daughters birthday and they took the time to write a hand written note on our breakfast table

    Stayed in September 2023

  • Reviewed: 24 September 2023

    9.0
    The ambience of the hotel was typically British and beautiful.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    N/A

    The ambience of the hotel was typically British and beautiful.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    Lovely stay , great staff & beautiful area
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bedroom was really warm !

    Really nice friendly vibs

    Stayed in August 2023

  • Reviewed: 27 August 2023

    8.0
    Perfect for a base
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    It wasn’t brilliant that there was a wedding party that we weren’t made aware of during check in but luckily it didn’t disturb the kids too much

    Our room was much bigger than expected, it was perfect for a family of 4

    Stayed in August 2023

  • Reviewed: 17 August 2023

    7.0
    We had a fine enough stay and was comfortable but just lacked a couple of finer details to make it better
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The first day the breakfast there were three things not available on the full English breakfast as they’d run out . The cleaner wheeled the floor bucket through when we were eating on both days and emptied by the door of the breakfast room and a member of staff with grassy wellies on walked through too . Not the right impression for guests really !

    The staff were very helpful and friendly on arrival . They helped with the little things like extra tea bags milk and cups !

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Nice hotel could be better with a little effort.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    The window was precarious in its frame. Breakfast was poorly presented and the team member did not listen to our order and therefore got it wrong. Motorcycle parking was not secure.

    We had a nice meal in the restaurant, Lamb was overcooked but ok, and there was no check-back. Friendly welcome.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    8.0
    Wish we could have stayed longer.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great, no complaints

    Checking in very smooth & efficient, very welcoming and friendly. Beautiful room, comfortable bed, lovely dinner in the bar & excellent breakfast, lovely vegan sausages, coffee, service was excellent, all the staff were helpful, pleasant & welcoming

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    Great stay great dog walks
    • With a pet
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A good location if you have a dog. Friendly staff eager to help.

    Stayed in July 2023

Showing 1 – 25

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