Marine Drive, Looe, PL13 2DG, United Kingdom
#5 of 7 hotels in Looe
Guests' ChoiceBased on 859 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.4
Facilities
8.3
Staff
9.1
Value for money
7.8
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Karen
United KingdomRoom small and dated for cost of stay
Location and breakfast
Stayed in September 2024
Reviewed: 19 September 2024
James
United KingdomBit of a walk to town
Great view. Good choice of bistro or dining room. Sea across the road Clean comfortable rooms
Stayed in August 2024
Reviewed: 17 September 2024
Andrew
United KingdomNothing at all. Absolutely lovely.
Everything was top notch. Very friendly and nothing the staff would do to help you.
Stayed in August 2024
Reviewed: 16 September 2024
John
United KingdomProblem with ground floor lift on arrival meant we had to drag our cases up flight of steps to get to reception. Changing facilities in the pool area cramped when more than 2 people there
Food and staff very good. The facility to park your car across the road.
Stayed in September 2024
Reviewed: 15 September 2024
John
United KingdomThe staffing was haphazard - people 'not there', or not knowing what was going on. They'd lost our room key when we came to check in. Reception was unstaffed sometimes... The breakfast was supposed to run from 08:00 onwards, but it was after 8:15 when all the food items were finally put out (staffing again I'd guess). They they wanted another £2.50 for the fish options. The lounge area was really a bar with hard tables and chairs, not really condusive to a relaxed unwind at the end of the day.
Excellent location close to the water's edge (rocks). Sea view room had a superb view across the bay towars the East - we watched the surise every morning. Adjacent private parking (long private layby) was good to have - the shore road gets very busy at times.
Stayed in September 2024
Reviewed: 15 September 2024
Angela
United KingdomCooked Breakfast could have been hotter, only just warm. Increase amount of tea/milk in the room
Good choice of breakfast. Comfortable beds.
Stayed in August 2024
Reviewed: 11 September 2024
Alex
United KingdomSpa facilities were excellent & the room had a wonderful sea view & balcony.
Stayed in September 2024
Reviewed: 5 September 2024
Steven
United KingdomChanging room area in spa very tired and grubby looking. Wasn’t comfortable to shower in there. Parking a bit chaotic with not enough spaces. It’s a lottery that would put us off returning.
Spa area very nice. Bar area enjoyable with great view. Breakfast choices ok but would have liked more fruit options and skimmed milk option for cereal .
Stayed in September 2024
Reviewed: 5 September 2024
Michelle
United KingdomFood at dinner was a bit slow
Staff, location, room, breakfast
Stayed in September 2024
Reviewed: 4 September 2024
Lomas
United Kingdommarvelous breakfast great room with wounderful views over the bay. a lovely hotel to stay at.
Stayed in September 2024
Reviewed: 2 September 2024
Rebecca
United KingdomThe location of my room meant I could hear either the generator or swimming pool pump- didn't bother me that much really.
The location, the spa, the service, breakfast was lovely, it was relaxing. Would definitely stay here again. Good value for money too! Bed was extremely comfy, and the staff were polite and extremely helpful. Great hotel.
Stayed in September 2024
Reviewed: 31 August 2024
Gary
United KingdomSlightly dated and needs some investment to update
Lovely location.
Stayed in August 2024
Reviewed: 31 August 2024
Neil
United KingdomLocation, reception staff amazing
Stayed in August 2024
Reviewed: 30 August 2024
Lewis
United KingdomPosition and room view
Stayed in August 2024
Reviewed: 29 August 2024
Brannan
United KingdomThe decor is very dated although everything was very clean it needs a refurbishment.
Staff great and the location was incredible with an unbelievable view.
Stayed in August 2024
Reviewed: 28 August 2024
Hall
United KingdomN/A
The food is amazing, the rooms are very clean and comfortable, the staff are respectful and polite also the views from the hotel are stunning 😍
Stayed in August 2024
Reviewed: 27 August 2024
Brent
United KingdomLooks a bit dated, room was above the kitchens, so lots of fan noises and cooking smells.
Location, facilities and service
Stayed in August 2024
Reviewed: 27 August 2024
Rebecca
United KingdomIt’s not perfect but thats part of the charm. Not for you if you’re after a swanky modern hotel, but if you want a taste of old school traditional British seaside charm, it’s perfect
This place is perfectly imperfect! A proper traditional seaside hotel, charming and old school. I loved it
Stayed in August 2024
Reviewed: 26 August 2024
Stefano
United KingdomTables in bar need re varnishing as they felt sticky even when they are clean. General bathroom updates needed. Swimming pool attendant would be a good investment.
Its location and friendly staff
Stayed in August 2024
Reviewed: 24 August 2024
Mandy
United KingdomN/A
Excellent customer service by all the team during our stay. The two beauticians were very welcoming and the massages we had were great. Thank you.
Stayed in August 2024
Reviewed: 17 August 2024
Suzie
United KingdomCleanliness in bathroom
Stayed in August 2024
Reviewed: 17 August 2024
Mark
United KingdomRoom very tied
Location
Stayed in August 2024
Reviewed: 15 August 2024
Elliot
United KingdomParking isn't good, Bistro staff not very attentive although friendly,
Great location , reception staff fantastic, bristo food fantastic
Stayed in August 2024
Reviewed: 15 August 2024
Nigel
United KingdomThat we had to leave early and couldn’t stay longer
Lady on reception couldn’t have been more helpful when we arrived . Great staff in bar and food was very good .
Stayed in August 2024
Montbard, France
Fira, Greece
Bourges, France
La Turbie, France
Yaremche, Ukraine
Yerevan, Armenia
Guangzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content