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Reviews of The Hambrough 5 stars

Hambrough Road, Ventnor, PO38 1SQ, United Kingdom

#38 of 81 hotels in Ventnor

Guests' Choice

Review score

Based on 271 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    7.7

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 21 May 2024

    8.0
    Lovely stay
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    The decor in the bedrooms could do with an update as a bit tired.

    All colleagues in hotel were all very good. Food at the restaurant was super and great to see the chef come out and talk us through the menu we had. Views from the bedroom were great.

    Stayed in April 2024

  • Reviewed: 19 May 2024

    8.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Comfort Double Room with Shower
    • Stayed 7 nights
    • Submitted via mobile

    Location, lack of communial space

    Friendly staff

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Had a lovely stay
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms a little dated

    Location and Restaurant

    Stayed in April 2024

  • Reviewed: 4 May 2024

    9.0
    Really great time
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Answered in the above

    Location great,staff great just outside furniture just need a little bit of tlc but really enjoyed the stay and would book again and the food was outstanding

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 1 night
    • Submitted via mobile

    Disappointed that our bed was a combined 2 single beds. I felt the gap in the middle of the bed. It felt really uncomfortable. Towels smelled a bit funny.

    I liked the location. Room size is excellent. Food tasted amazing although a bit small in portion for a full english breakfast.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    7.0
    Great location good food a pleasant stay.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    Room needed a bit of TLC. Lack of visibly available staff on occasions.

    Excellent location good food

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Potentially a wonderful place to stay, when operating during the summer season
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 1 night

    The only downside was that our stay had a distinct 'out of season' feel to it, which is strange, given that we are in mid-late April now. We had not planned on having dinner at the hotel, but were informed upon check-in that the restaurant would not be open for dinner. We did not know this in advance and could potentially have left us with a bit of a problem. Having returned from dinner elsewhere later that evening, the hotel felt rather deserted. Other than the lady at the check-in desk, we did not see any other guests or hotel staff at all, until the next morning during breakfast.

    Almost everything regarding our stay was wonderful and as we expected; the staff were friendly, the room was clean, comfortable and came with a lovely view, the breakfast was a delight. We would love to come and stay again, but only when the summer season is well and truly underway.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    The perfect place for location and value for money.
    • Business trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The continental breakfast was good. The location was excellent.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    A relaxing stay and would revisit.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room with Shower
    • Stayed 3 nights

    The rooms were expensive. Breakfast started at 8.30am, maybe 8am would have been better.

    the staff was very helpful and made my stay. The room was very nice with all the things I needed. For the price of the room and as the hotel has a noted restaurant, I felt there should have been homemade biscuits for the coffee tray in the room. The breakfast was excellent, the ingredients were of a high quality.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    It was a short break and the hotel was ideal.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Lovely setting, especially when the sun came out!

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Very enjoyable
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleaning away the black mould around the window frames. A better choice of evening meal and not the same choices every night.

    The hotel was very well placed for the town. The staff were very friendly and accommodating. The bedrooms were a really good size with sofas and chairs to relax in. Wonderful sea views and balcony. Food was of a very high standard.

    Stayed in March 2024

  • Reviewed: 23 February 2024

    9.0
    Would definitely return
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Situated in a lovely location right next to the sea, and walking distance to a few shops and restaurants. The staff were very friendly, welcoming and helpful. The view from the sea view room was amazing. The breakfast was very good.

    Stayed in February 2024

  • Reviewed: 3 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Windows a little drafty. One very big bath towel, one quite small.

    Comfortable room and very friendly staff

    Stayed in December 2023

  • Reviewed: 21 November 2023

    8.0
    Amazing food and service, shame didn’t have a better room
    • Leisure trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Had the only room without a sea view !

    Staff and food

    Stayed in November 2023

  • Reviewed: 16 November 2023

    9.0
    We’ll come again
    • Leisure trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    The accounts system was poor and disorganised.

    Breakfast excellent. Dinner sublime

    Stayed in November 2023

  • Reviewed: 16 September 2023

    7.0
    We will go again as the staff were simply stunning.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights

    Parts of the bedroom needed some TLC as the furniture was tired and the paint around the window needed some restoration.

    The hotel location and reception were both excellent. The room was perfectly positioned with wonderful views over the harbour. The bed was comfortable and the room was quiet. The breakfasts were lovely

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Excellent stay with only a few minor issues.
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 5 nights
    • Submitted via mobile

    Parking was a bit limited. No lift. Shower needs a hand rail as bath can be quite slippy. Toilet flush system was temperamental.

    Size of the room and the sea view. Dining experience very good with very attentive staff.

    Stayed in September 2023

  • Reviewed: 19 August 2023

    9.0
    Excellent, great location, outstanding breakfast
    • Leisure trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing to improve

    The views, the comfy bed and large room, the closeness to the beach in venthor.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    8.0
    Enjoyed the stay even though it was only one night. Enjoyed the restaurant very much.
    • Leisure trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 1 night

    Would have preferred a room with a sea view but didn't realise that when I booked it so should have checked it first. Have no complaints though.

    Staff very helpful and nice, nothing was too much trouble. Breakfast was very good.

    Stayed in August 2023

  • Reviewed: 22 July 2023

    8.0
    Nice, relaxing stay but there are place to improve
    • Leisure trip
    • Couple
    • Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    Mattress had a dip on one side, didn’t have any sleep. Breakfast service very alive but food was delicious. Cleanliness could be better, lampshade was very dusty what was right in front of you when you lay down on your bed. Bathroom didn’t feel clean, marks on panel around toilet, shower room with build up limescale, bath tub water temperature was keep changing from very hot to cold

    Nice view, bright room, perfect location, very quiet. Stuff member who checked us in, wry professional and lovely lady.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    9.0
    Spectacular views, lovely staff worth a visit.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights

    Lovely place. Breakfast area and service impeccable Lovely view from balcony.Perfect location close to town and beach

    Stayed in July 2023

  • Reviewed: 12 July 2023

    8.0
    Loved it! Coming back
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 2 nights
    • Submitted via mobile

    The communal areas are due a freshen up on paint and decor if they are to match the standards of the rooms, food, drink and service.

    Staff, rooms, food, wine cocktails amazing

    Stayed in July 2023

  • Reviewed: 10 July 2023

    9.0
    Lovely stay and will be back!
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 4 nights
    • Submitted via mobile

    I had some problems with the tv… but they sorted it.

    Location and excellent meal at hotel too.

    Stayed in July 2023

  • Reviewed: 29 June 2023

    9.0
    Excellent hotel location
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights

    A rather brisk approach from one of the staff when ordering breakfast. You felt you should only order very few items from the menu. Didn't seem generous considering the price paid for the accommodation.

    Superb room with balcony and lovely view. All very comfortable. We also had a wonderful nouvelle cuisine meal from Matthew Tomkinson - chef - at the hotel one evening. Very expensive but well worth it!

    Stayed in June 2023

Showing 1 – 25

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