Doesn't always feel safe walking around there after dark and prices seen to vary greatly depending when I book

Always lovely rooms and excellent breakfast

Stayed in November 2023

No ramp for luggage at front door

Comfy and clean

Stayed in November 2023

I got a room at the ground floor, noise coming from people working at the bar was obnoxious. In the morning staff started hovering the hall at 7am. Lighting in a bathroom was poor.

Spacious room, good breakfast options.

Stayed in December 2023

On the seventh floor 703 after midnight got a little noise from what seemed like above sort of like a dishwasher

Clean and comfy Loved the cookies on arrival

Stayed in December 2023

Excellent

Stayed in November 2023

Avoid room 211, the room over looked about 20 air con units. Would have been nice to have our room cleaned.

Location was OK. Easy train links. Room was clean however we didn't get are round cleaned/made up during our stay which was a bit disappointing not to get clean towels etc. Reception staff very friendly.

Stayed in December 2023

Maybe it's a Nort, South thing, but staff quite “cold”........pressure of work maybe?

Location to our project.

Stayed in December 2023

The bathroom was completely lacking in privacy and very small. The fact that you cannot call and talk to anyone in the hotel. The only number you are given is for a general call centre and so it is not possible to discuss specific requirements, needs or requests with the hotel itself. I had to send someone who lives locally to the hotel to confirm directly with them my requirements. (Hotel was able to accommodate what the call centre said was not available/possible, although previous experience had shown it was fairly run of the mill for the hotel). This general number for all enquiries, to a remote and detached call centre would stop me booking this hotel in the future.

The room was good for us as a family. Hotel accommodated our request for a family room(when a friend who is based locally went to the hotel to request it directly).

Stayed in December 2023

Our room on level 2 was adjacent to the hotel's air-conditioning units, so the room was noisier than normal. Air conditioning was a little noisy.

Fantastic staff, very professional, warm and understanding of customer needs, very helpful - excellent. Nice looking Hotel, it had a lovely pleasant smell, great bar area and lobby area. Very comfortable beds, decent looking rooms although on the small side. Good shower. Car parking at the rear of the hotel nice and secure - although very small. Very close to Greenwich main centre and also the DLR train station., only a short 5 min walk away. Nice free warm chocolate cookies when you arrive at reception!

Stayed in November 2023

We were in room 39. It was cold even with the heating on and the bathroom was absolutely freezing.. I’d love to stay there again but on another room…

Location was fab, the bar area was lovely. Breakfast was good too!

Stayed in November 2023

Generally excellent but on a personal note the pillows were too thin and soft for me

Bar area was lovely and rooms nice

Stayed in November 2023

Excellent location for O2 Arena.

Stayed in October 2023

Room was on the small side

location was good breakfast good polite staff

Stayed in November 2023

Only connectivity is with DLR if using public network...in case of disruption it can be challenging

Very cozy atmosphere and extremely helpful staff.Great breakfast

Stayed in November 2023

Our parking reservation request while showed on the booking was not available, we had to park on the street. Had to do a few circles before we found a spot. Hassle after a full day.

Great location walking distance to city center. The rooms are not massive but have everything you need. Bed very comfortable. Had an issue with toilet the maintenance crew came up almost immediately and sorted out - thanks !

Stayed in September 2023

9

Stayed in November 2023

Room expensive for size and proximity to aircon / services a little disappointing. Window very high in room and zero view possible, which was out over a flat roof anyway. Shaver socket didn’t work (didn’t bother to report).

Impressive decor, great lounge and service. Great shower.

Stayed in November 2023

Slight outside noise

Location

Stayed in November 2023

Hearing the music in the room next door

Cosy, modern, friendly and comfortable

Stayed in October 2023

Helpful front desk staff. We arrived fairly early in the day after train trip from Cambridge, and we were able to leave our luggage while we visited the Greenwich Observarory, and Connor gave us clear instructions on how to catch a bus. He also told us which Underground train to catch to get to Heathrow Terminal 5 the next day.

Stayed in September 2023

Asked the reception to order a taxi when leaving back to the airport. There was a guy waiting for us with a car... No taxi signs and only took cash. Engine light was on the whole way but everything went fine and we made it to the airport. Still I would have expected a "real taxi" and in retrospect I think an Uber might have been cheaper and felt more safe. Not the biggest breakfast but it was okay.

Nice rooms and near to bus and train stops.

Stayed in October 2023

breakfast was excellent, with plenty of great choices, loved the pancake maker and orange juicer. Great comfortable room in a good location. Would stay again.

Stayed in September 2023

Terrible breakfast for the price you pay and took forever get the extra charge back

Staff were great, great room and location

Stayed in August 2023

Rooms are very small. Absence of a luggage trolley was felt coz we had a lot of luggage. Breakfast is average.

The staff were efficient and super nice! Conveniently located to the train station. Lovely park opposite.

Stayed in September 2023

Breakfast range better varied with items

Location Transport links

Stayed in October 2023