The stairs are a bit steep and narrow but the barman did carry one of my cases up to the room which was excellent

Stayed in July 2023

The outlook from the window

Great spot for all things central

Stayed in July 2023

Nothing

Clean comfortable. Although doesn’t have its own kitchen, a lovely Greek restaurant next door

Stayed in July 2023

The stairs where cramped for carrying suitcases and where hard to navigate.

A clean room with some nice condiments, a comfy bed, the discount card and all in a central location.

Stayed in July 2023

It’s a walk up property with no elevators so this may be a problem for people with mobility issues.

Fantastic staff and the room was clean and well equipped.

Stayed in June 2023

No lift No air conditioning

Very comfortable attractive room. Nice size Tea and coffee in room Good restaurants all around Close to the port Staff very nice

Stayed in July 2023

A lot of narrow stairs to walk up with the suitcases, while it was close to the bar and restaurant it was very noisy until about midnight, okay for the one night we stayed

Nice place, over a bar so easy access to a drink, restaurants near by.

Stayed in June 2023

It was very noisy until 12.30 am Excellent location for getting on a cruise

We didn't have breakfast. The room was comfortable and clean. The location was good

Stayed in July 2023

Good location, clean rooms and good hospitality. Great story involving the Titanic. Travelling from Australia and thought it was a great spot to stay.

Stayed in July 2023

When morning came, gentleman was not there but 2 ladies offered to help with luggage. Another man came out of nowhere and yelled at us for “making” the women carry they bags. He was rude and extremely unprofessional. Don’t know who he was, but he really angered me.

Clean - great shower - accommodating. Gentleman who checked us I. Helped us with luggage up a long staircase. Said he would help again in the morning

Stayed in June 2023

Stairs

Location and staff

Stayed in June 2023

It was mostly clean, but I had a few too many dead flies littered throughout the room. It was not a major issue, and most likely an outlier of an experience for this hotel. Limited food options close by - the area was a ghost town the next day (midweek) so you had a walk for early morning coffee/breakfast or wait until 9am for something on Oxford st.

I stayed here when I went to a gig at The 1865 so the location was great. I didn’t use the Pier but it’s close by so could be handy for that too. I was in a cosy little room with all the amenities for a 1 night stay. The staff that I dealt with were great and they offered discounts at the bar below.

Stayed in June 2023

The first evening the WI-FI connection couldn’t be established for unknown reason however the next day it clicked and worked well

The atmosphere and the location is a big bonus. The room was very spacious and bathroom was spotless

Stayed in June 2023

Had to climb steep stairs and I'm no spring chicken but it was just a very minor inconvenience.

I loved this place. The staff were exceptionally nice and the hotel is small, old fashioned, there's a great pub downstairs. Pure British charm.

Stayed in June 2023

Noise pollution from adjacent establishments but it was situated in a busy street.

Room was clean and comfortable but has a very windy staircase for luggage no lift.

Stayed in June 2023

The location was perfect, first time in Southampton to start a cruise. The room was smart and clean and the staff were very accommodating

Stayed in May 2023

A bit loud, at night, but that is expected considering the location

Big room with comfy beds. The staff was really helpful.

Stayed in June 2023

Nothing. Access up three flights of stairs would be impossible for those with limited mobility. No Breakfast.

Location on Oxford Street, very classy, full of boisterous pubs on a Saturday evening. Room was above a very busy, fun pub. Generous 10% discount on drinks for residents. Single room on the third floor at the back of the building was wonderful, tiny but every detail taken care of, kettle, water, tv etc. Surprisingly quiet given the pub's location, adequate shower in a nice bathroom. Hotel rooms in Southampton are very expensive at the moment £100 + , partially due to the rapid expansion of the cruise industry. Given that, the hotel was adequate value for money. Lots of choice for places to eat on Oxford Street. Weatherspoon's in Ocean Village, close by for those on a budget. Walking distance of the Isle of Wight ferries, town centre and some of the cruise terminals.

Stayed in June 2023

The stairs were steep.

It was clean. They were very accommodating.

Stayed in June 2023

Great location, bars and restaurants nearby. Quiet pedestrian area. 20mins walk to ferry terminal. Clean tidy room.

Stayed in May 2023

The shower didn’t have hot enough water for me!

Oxford Street in Southampton was an amazing location. A vibrant area with bars and restaurants and all within an easy walk of shopping and the cruise ship terminal.

Stayed in June 2023

Bars in the street are still noisy even it's really acceptable from my own experience.

Pleasant room, relatively quiet despite the bars in the opposite street. Small but comfortable. Staff was really nice. Perfect location if you plan to connect with the ferry.

Stayed in May 2023

Nothing we didn’t like

Good location. Staff very helpful

Stayed in April 2023

The room was related small and the bathroom old. The entrance from the pub is peculiar.

The room was tidy and the location great! There was no noise at night despite the pub being in Oxford Street.

Stayed in May 2023

No food available on site.

Good location.

Stayed in May 2023