The breakfast could be modernised to include vegan options and the coffee could definitely do with some help. The service was also slow in the restaurant... there are some bits of the hotel that need decorating and revamping but all in all it was good.

The sea view room we took had a lovely view of the pool and sea. The downstairs was very nice and staff were friendly. Swimming in the outdoor pool was a treat. I had read a lot of bad reviews so was quite worried about staying but it was actually great!

Stayed in May 2024

Parking garage roof didn’t look safe and it was very scruffy. Bed very hard.

Great location. Good breakfast. Staff busy but very polite and helpful.

Stayed in April 2024

How warm the room got at night and the noise but not a lot to be done about that. It didn't ruin the stay.

The view was amazing and the staff were lovely. I really loved the quirky side to the way the breakfast room was decorated.

Stayed in May 2024

I have had 3 different rooms on stays. All clean some rooms tired and attention to detail needed but its a nice place.

Stayed in April 2024

Top shelf on wardrobe dusty room wasn't cleaned when we was out all day breakfast well over priced for what it is made me and partner was unwell from it

Views ,heated pool incredible, location , balcony view stunning staff friendly helpful both I and partner will be coming back at the end of the month 😀

Stayed in May 2024

The shower was v difficult to adjust the temperature (too hot) and the mattress was a bit lumpy.

Beautiful quiet location and a grand hotel indeed. The housekeepers did a great job. Breakfast was lovely. We enjoyed the piano music in the big bar area which had panoramic sea views. We loved the indoor and outdoor pools and I used the gym. Loved it!

Stayed in May 2024

Only downside they didn’t have a steam room or sauna.

Really good location. Perfect short break.

Stayed in May 2024

Looking tired in places, needs investment in rooms!

Victorian charm and sea views. Downstairs literally looks GRAND. Spa and pool were used and enjoyed thoroughly!

Stayed in May 2024

No parking. Room far too warm so unable to sleep. Uncomfortable bed. Toilet seat lid closes on you whilst using the toilet.

Friendly staff. Tasty breakfast. Great location.

Stayed in May 2024

Hotel was very quiet in the week, very few for dinner. No different choices of specials each day.

All staff very friendly and helpful.

Stayed in May 2024

N/a

Lots of character in main areas

Stayed in April 2024

Possibly needs some rooms updating

Very relaxing. Great views, breakfast and staff.

Stayed in April 2024

Pool was disgusting as was changing rooms. Dirty underwear in lockers and pool was cold and run down Dog poohed in corridor on level 1 was disgusting and put me off staying another night

Welcome was friendly. Entrance/library and bar was impressive. Breakfast was plentiful and delightful. Staff were lovely at breakfast. Room was spacious and comfy and clean

Stayed in April 2024

Could offer table service

Good, quality hotel

Stayed in April 2024

The room was really dated

Beautiful hotel

Stayed in April 2024

Some areas of the hotel are a little tired but our Sea view room was beautiful and the staff exceptional

Stayed in April 2024

Bathroom needed an update and carpets needed a better clean in the room

Rooms are nice and l liked that there was a bath. Hotel looks lovely inside

Stayed in April 2024

Lovely help yourself breakfast , large restaurant good service very friendly staff

Stayed in April 2024

Breakfast with a dog meant walking to and fro with our good from the restaurant to the bar area

Looking a little tired Room was small with shared balcony which wasn’t something I was happy about Very dog friendly

Stayed in April 2024

Needs a bit. Of TLC IN sleeping area

All

Stayed in April 2024

Tired hotel

Nice location, hotel needs complete renovation

Stayed in February 2024

First room we were put in was tiny dark and over looking dirty parts of the building was moved to a better room but the hotel itself needs a bit of an up lift lobby and bar/lounge area is really nice but corridors and rooms are very worn and painted in bright colours that doesn’t match the rest of the hotel.

The grand hotel is a lovely hotel in the lounge and lobby but feel the rooms upstairs and areas were a little tired this was the same with the inside pool

Stayed in March 2024

Sadly real issues with cleanliness, swimming pool & dressing rooms need a lot of attention black grout & scummy, our bedroom had real issues with stained carpets a member of staff shampooed carpet for us no attention to detail . The lobby and rooms off it were very clean. But it's very dated I would check my room and ask for upgrade.

Location was brilliant & the staff were very attentive breakfast was really good , for this reason we would go back

Stayed in April 2024

shower over bath

friendliness facility &convenience

Stayed in April 2024