Stone St, Cranbrook, TN17 3HE, United Kingdom
#4 of 5 hotels in Cranbrook
Guests' ChoiceBased on 869 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
7.9
Staff
9.2
Value for money
8.1
Free WiFi
6.8
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End of dialog contentReviewed: 28 October 2023
Ashley
United KingdomParking could be better but we appreciate that due to the location/age of the building there is limited space. The loudness of customers that had been stood outside the pub where very vocal and volume of voices was over the top especially for such a lovely little village and it being the only pub in the village too, this did ruin it a tad!!
Hotel was in a perfect location to visit other destinations. Staff where friendly and approachable. Food was good and brought to us in a good amount of time, did not have to sit and wait for ages! Bedroom was a great size and lovely to have a bath and shower.
Stayed in October 2023
Reviewed: 23 October 2023
Sue
United KingdomI had an issue with no hot water very early in the morning.
Fab staff who were really friendly and helpful. When I had an issue with my room Sally came to sort it out quickly and kept me up to date with what was happening. This building is really old but has the advantage of high ceilings and huge windows as well as wonky floors, beams and the odd suit of armour! Rooms are tastefully decorated and the bed is really comfy. Breakfast is wonderful. Such an extensive menu and all delicious and filling.
Stayed in October 2023
Reviewed: 21 October 2023
Shirley
United Kingdomcarpet in the room had holes in it
location
Stayed in October 2023
Reviewed: 16 October 2023
Richard
United StatesNo parking available at the hotel.
Historic buildings and the staff was great and the dinner and breakfast were excellent.
Stayed in October 2023
Reviewed: 11 October 2023
Janis
United KingdomNothing
The historical look to it. It was an hotel, but I felt it was like a family home. Everyone was very friendly and helpful. The meals were delicious and the portions were very generous.
Stayed in October 2023
Reviewed: 5 October 2023
Marc
United KingdomRoom 9 noisey, although I was advised of the extractor fan location on arrival, it started earlier than expected
Great location, friendly staff and amazing breakfast
Stayed in October 2023
Reviewed: 3 October 2023
Moira
United KingdomRoom was a bit tired and noise from kitchen fan
Great staff. Food excellent.
Stayed in October 2023
Reviewed: 27 September 2023
Kim
United KingdomPerhaps the unevenness of the floors
Cosy, friendly personable staff . Quaint property full of character
Stayed in September 2023
Reviewed: 26 September 2023
Dorany01
United KingdomThe only problem was the fan in the bathroom which remained going for an hour after we had come out. A bit difficult during the night!
The breakfast and dinner were very good. Considering the age of the property the room was extremely well appointed with modern facilities. All of the staff were amazing, friendly and helpful. A good experience which we look forward to repeating if we need to visit the area again.
Stayed in September 2023
Reviewed: 19 September 2023
Kathleen
United KingdomGas leak so no food and no hot water but quickly resolved.
Good location.
Stayed in August 2023
Reviewed: 11 September 2023
Brian
United KingdomYes the room was a bit on the small size but clean and tidy. The hotel was OK but the table tops in the dining area were very sticky. Other than the staff were excellent in rolls in looking after us.
Stayed in September 2023
Reviewed: 9 September 2023
David
United KingdomMinor stuff. Breakfast menu excellent but no offer of just cereal and toast. Bin not emptied one day. But very minor.
Staff lovely. Food very good. Lot of character. Very happy vibe. Would thoroughly recommend. A proper country hotel Loved the Monty room!!
Stayed in September 2023
Reviewed: 7 September 2023
Shuen
Hong KongThe breakfast is very delicious and the location is excellent
Stayed in September 2023
Reviewed: 6 September 2023
Tessa
United KingdomThe way the room was serviced was haphazard. We were left without shower gel on two days, the teabags weren’t replenished and the biscuits sometimes weren’t We stayed in room 9 which was noisy because of the kitchen extractor which disturbed my husband, although it didn’t affect me
The breakfasts were amazing. Brilliant quality and a huge choice. We were most impressed. We ate dinner on one night of our stay and thought that was good too.
Stayed in September 2023
Reviewed: 4 September 2023
Nigel
United KingdomLarge room but had seen better days. Staff and food very good.
Stayed in August 2023
Reviewed: 1 September 2023
June
United KingdomThe room itself was nice but the window did not open very far and it was a very warm night also it was quite noisy with what I think was the air conditioning unit being just outside.. Decor of the room was a little tired.
The staff were excellent especially under the trying circumstances of having to cope with a gas leak. They were very helpful in recommending somewhere to eat when the dining room was unavailable in the evening and they were lovely and polite. The breakfast was lovely and nothing was too much trouble.
Stayed in August 2023
Reviewed: 29 August 2023
Lynn
United KingdomThe room needed some attention to detail
Position for visiting attractions in the local area
Stayed in August 2023
Reviewed: 29 August 2023
David
United KingdomOld worldly charm of the historic hotel and lovely staff led by the excellent manager who went out of their way to make our stay as comfortable as possible.
Stayed in August 2023
Reviewed: 28 August 2023
Jennifer
United KingdomWe stayed in room 7 which was very clean, very comfortable but noisy. Early morning refuse collection (probably out of your control) and 6 o'clock deliveries to the front of the hotel underneath our bedroom window was not what we wanted on a break away from home. If we stay again we would want a room away from above the delivery point at the front. Breakfast could run a bit smoother, no offers of more coffee etc.. Also, on one occasion I had the breakfast bap and there is a difference between toasted and charred - my mistake, I should have complained at the time but it should not have been served.
Staff were all very friendly and helpful. Room was spacious, comfortable and lovely. We loved the Olde Worlde charm of the building. Dinner on one night was very nice.
Stayed in August 2023
Reviewed: 21 August 2023
N
NetherlandsThe rooms at the front get traffic noise and the not very loud radio from the next room kept us awake.
I can highly recommend the Greek restaurant Kypseli across the road. Great characteristic place to stay
Stayed in August 2023
Reviewed: 19 August 2023
Brian
United KingdomShower in our bedroom difficult to use! No instructions, and hot water very hot!!
Great location , friendly staff , excellent food.
Stayed in August 2023
Reviewed: 19 August 2023
Crispin
United KingdomBreakfasts & evening meals were tasty, good portions, interesting variety on the menus.
Stayed in August 2023
Reviewed: 17 August 2023
Anne
MauritiusNoisy at night
Friendly and comfortable
Stayed in August 2023
Reviewed: 17 August 2023
Ann-marie
United KingdomNothing it’s very, very nice.
The George is a lovely hotel with a great bar and restaurant. It’s quirky and the staff are friendly. Our room was large with high ceilings and the most comfortable bed. Facilities in the room are great with a Tv and provisions for tea & coffee. The town is gorgeous too.
Stayed in August 2023
Reviewed: 14 August 2023
Henry
United KingdomVERY OLD BEAUTIFUL BUILDING
Stayed in August 2023
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