Nothing.

The staff is exceptionally friendly and accommodating. Very clean and safe. A short walk from Aldgate East tube station .Thank you for a great stay.

Stayed in May 2024

Great location and easy access to the underground

Very clean and awesome staff

Stayed in April 2024

No password on the WiFi, making it feel insecure (that's probably just a personal neurosis).

Stayed in May 2024

room starting to look tired and damaged. In need of a refresh

Stayed in March 2024

All was perfect, great staff, nice room, great position close to the metro.

Stayed in April 2024

Easy access to subway

Stayed in April 2024

Would have been good with maybe a welcome drink in the fridge but they had drinks downstairs so was no issues!!

Lovely property clean and good quality products there. Really loves the flat style room with a kitchen and separate living space. They even upgraded me!!

Stayed in March 2024

Penthouse suite had solar panels outside and weeds growing. Otherwise great views. The AC seemed temperamental but as it was cold outside, I did not need it. Things like kitchen rolls and washing liquids were not present.

Clean, modern and comfortable. Easy access to Aldgate East Rail. Good restaurants close by.

Stayed in April 2024

Location and everything about room is perfect.

Stayed in April 2024

Lack of wellnes facilities…

the staff is the strongest part of this “chain of success”. Location, interior design, cleanliness, delicious breakfast, srylish lounge bar and many many more..but young highly proffesional staff is on the first place

Stayed in April 2024

The place was great, clean, and modern. The view was amazing, and the staff were very nice and friendly.

Stayed in April 2024

Both bins in our apartment had the previous peoples personal/intimate waste still in them. And both to full for us to put ours into them. We also had been given an upgrade from a skyline view room to a 1 bed apartment, which was beautiful, but we had no view except into the lounge and bedrooms of the apartments across from the hotel. In hindsight, we should have gone back to reception and asked for the room we booked.

The location was perfect, the staff polite and the lounge area on floor 5 was lovely and a treat.

Stayed in March 2024

The bathroom has no separation (shower enclosures, curtain), resulting in water spreading across the entire floor during showers, with only one drain situated at the shower. When water leaks beyond the drain, it takes longer to dry, creating discomfort when walking and using the toilet.

The bed and pillows are firm and comfortable, the room facilities are well-maintained and clean, and the staff are exceptionally friendly and helpful.

Stayed in April 2024

Small beds Problem in water supply of bathroom

Location and view Clean Lounge Good facilities

Stayed in April 2024

While kitchenette is available, there is no stove top and no pot, so just microwave/oven use is possible

Good location, friendly staff, clean rooms

Stayed in April 2024

Great home from home

Stayed in March 2024

You can hear the noises in the hallways sometimes during the nights but nothing extremely disruptive!

The staff was super lovely and helpful! The studios were well equipped, clean and very comfortable, I will definitely be coming back!

Stayed in April 2024

Location is good for getting around the city easily, but the area can feel a bit sketchy late at night.

Staff lovely and the apartment was perfect.

Stayed in April 2024

A very clean and modern apartment, close to the tube station. The staff was friendly and helpful. The ambience of the hotel and amenities were exceptional.

Stayed in April 2024

The desk in the room was poorly lit and wobbly - fine for leaving stuff on but not for working as I had requested. Room would have felt crowded with two people.

Good location for a course. Reasonable rate compared to others in the area. Very comfortable cosy room with good sound insulation and air conditioning/heating. Powerful shower. Polite and efficient staff.

Stayed in January 2024

We had a great stay at the Gate Hotel. The staff are absolutely amazing - truly next level service. Nothing is too much for them - they are so friendly and helpful. We were able to drop our luggage off in the morning before check-in and leave it after check-out which is so convenient. The room was very modern and clean and had all the amenities that you need, including a super bathroom. The beds were super comfy so we had a restful night after a busy day in London. Highly recommend the Gate!

Stayed in March 2024

The hotel is a bit out of the way, the bed was hard and the TV didn't work.

Small apartment with complete kitchen. Breakfast was nice.

Stayed in March 2024

I had a friend sleep over for a night, and because the bed is really small (150cm) we asked for sofa in living room to be extended to a bed. Once they did it, they had to move sofa a bit around the room to fit, as living area is also really small. When sofa was moved from its original place, the dirt and garbage under it became visible. I am talking food leftovers and toenail cuts. Was disgusting. Thing is, they could have cleaned it before I came back to the room, but they didn't. Still, it's a decent hotel, and you just set expectations of cleanliness lower when traveling to UK. And food, and comfort. For London this is a quite decent hotel.

Location is excellent, walking distance to tube, Old Spitafields market. Breakfast is quite nice, and the lounge on the 5th floor with coffee and tea is great. Rooms are quite small, bed also, but comparing to other city hotels, this one is amazing and large. Good value for money.

Stayed in March 2024

The apartment was really nice and clean.

Stayed in April 2024