High Street, Fort William, PH33 6EE, United Kingdom
#7 of 28 hotels in Fort William
Guests' ChoiceBased on 2797 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
9.0
Value for money
8.1
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Michael
AustraliaNothing Really
Small but very well appointed and comfortable rooms in the Main Street of Fort William. Breakfast was excellent.
Stayed in May 2024
Reviewed: 17 May 2024
Sally
United KingdomBreakfast was a bit unclear so details and prices in the room or on a webpage would be great
Well designed rooms if quite small
Stayed in May 2024
Reviewed: 17 May 2024
Sarah
United KingdomA little compact in room even as a solo traveller. Bathroom was small with a wet room style shower so gets very wet and stuffy in there.
Great location, good facilities in room, car park, comfy bed.
Stayed in May 2024
Reviewed: 15 May 2024
Rona
United KingdomFriendly efficient reception team Lovely suite- lots of room- very clean Designated parking a nice touch Goid coffee machine :)
Stayed in May 2024
Reviewed: 13 May 2024
Harry
United KingdomCentral location
Room very small but will book larger room next time if available.
Stayed in May 2024
Reviewed: 12 May 2024
Montana
ThailandThe price was way too expensive but might be cause of high season.
Clean room and comfy bed with good furnish. The breakfast was excellent and reasonable price.
Stayed in May 2024
Reviewed: 10 May 2024
David
United StatesParking was tight out front and limited
Location
Stayed in May 2024
Reviewed: 9 May 2024
Doru-alexandru
RomaniaThe rooms are small and gloomy: probably because the design of the hotel is trying to keep the spirit of the former police station that used to be there before the hotel. Windows cannot be opened and this creates the feeling of stiffness. Bathrooms are very small and the water from the shower flows on the floor. Both rooms were worn out. Prices are a bit too high for what it offers.
The staff: great people, that were supportive from the first moment. We had a problem with our first room and they did all they could to improve our stay. For the second night they even changed our room with a better one. The breakfast: good and somewhat fancy (in a good note). You have good options to choose from, and the breakfast is really good and plentiful. Clean bedsheets. The parking: it has its own parking and the staff helped us to get a parking spot.
Stayed in May 2024
Reviewed: 6 May 2024
Kai
United KingdomMicrowave had a fault that we were told could be fixed by shaking the door! Rather than this which indicates a fitting fault, possibly a short, fix it!! When you book a room with kitchenette, you expect it all to work Wasn't too happy about the drunk guests at 3am having a loud conversation in the stairwell either. Thankfully they didn't wake my son
Good sized room and very clean
Stayed in May 2024
Reviewed: 6 May 2024
Brody
United KingdomLocation of property excellent. Bar facilities poor. Car park for suites very good.
Stayed in May 2024
Reviewed: 4 May 2024
Kenneth
AustraliaNice rooms, cool design
Stayed in May 2024
Reviewed: 3 May 2024
Elizabeth
New Zealandstaff not particularly friendly or helpful
comfy beds
Stayed in April 2024
Reviewed: 1 May 2024
Roberts
United KingdomBathroom needed a bit of attention
lovely room, decor and staff were fantastic. Breakfast was awesome.
Stayed in April 2024
Reviewed: 26 April 2024
Leonie
United KingdomI have been looking for a nice, dog-friendly hotel for literally years. this is the first one that’s affordable and not super shabby. it’s fresh and clean and very dog-friendly. and the mini bar is free! will happily return.
Stayed in April 2024
Reviewed: 25 April 2024
Janice
CanadaNothing
Central location, comfortable room
Stayed in April 2024
Reviewed: 25 April 2024
Sue
United KingdomThe room was small and had no seating or wardrobe space other than a few hangers hung on a hook near the window.
staff were lovely and bed was comfortable. Good location.
Stayed in April 2024
Reviewed: 19 April 2024
Andrew
United KingdomGround floor rooms can be a bit noisy
Very friendly staff and excellent location. Some very nice touches.
Stayed in April 2024
Reviewed: 18 April 2024
Nabeel
AustraliaThe room didn't have a wardrobe and the iron board was missing.
The location. The interior of the room was nice.
Stayed in April 2024
Reviewed: 16 April 2024
John
Czech RepublicExcellent location at the end of the high street and very close to end of the West Highland Way as well as shops and restaurants in the town Centre. Very good breakfast.
Stayed in April 2024
Reviewed: 15 April 2024
Anne
United KingdomLocation was good, very central, room was lovely, enjoyed big fluffy towels and dressing gowns, beautiful shower & toiletries. Breakfast was delicious, lovely choices and staff were very helpful and friendly. Enjoyed the tray of nibbles provided at the bar, a really nice touch.
Stayed in April 2024
Reviewed: 15 April 2024
Francis
United KingdomBathroom is on the small side. It was a bit challenging to shower children.
Hotel staff is super friendly. Kids eat free at breakfast. Room is on the small side but have everything we need.
Stayed in April 2024
Reviewed: 12 April 2024
Orionek2
SwedenLocation is great!
Stayed in March 2024
Reviewed: 11 April 2024
Bree
United KingdomCould have done with a fridge in the room.
Great location. Clean. Cosy. Comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Lauren
United KingdomThere wasn’t anything I disliked.
The property was modern and welcoming with friendly staff. Check in was very quick, the room was lovely and the complimentary snacks were a welcome sight. The added touches of the highland soap company toiletries was a lovely luxury - they are a personal favourite. The breakfast was perfect: so much to choose from and the staff could not be anymore helpful.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content