Great Victoria Street, Belfast, BT2 7BQ, United Kingdom
#4 of 47 hotels in Belfast
Guests' ChoiceBased on 4988 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.1
Staff
9.4
Value for money
8.5
Free WiFi
9.2
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End of dialog contentReviewed: 29 May 2024
Adrienne
United StatesLighting in Room.
Great service by staff. Excellent location.
Stayed in May 2024
Reviewed: 29 May 2024
Bridget
IrelandWaiting area small and cramped
Stayed in May 2024
Reviewed: 29 May 2024
Rob
United KingdomBreakfast was lukewarm on first day but lovely on other days.
Location and friendliness of the staff
Stayed in May 2024
Reviewed: 29 May 2024
Michael
AustraliaHandbasin was chipped and starting to crack. Also lifts surfaces don't look too clean - eg doors Light in entry flicks when low. May need replacing.
Stayed in May 2024
Reviewed: 27 May 2024
Ian
AustraliaUsed the valet parking but no one told me how expensive that was going to be until we checked out
Really great location; very friendly staff and well-appointed rooms
Stayed in May 2024
Reviewed: 27 May 2024
Tanya
IrelandNothing
The staff went above and beyond for our stay, they left a lovely birthday sweet treat and message for my boyfriend’s birthday. The room was gorgeous, everything you could possibly need and more. The turn down service was a lovely personal touch too and we were spoiled rotten for choice at breakfast time. We had such a wonderful stay.
Stayed in May 2024
Reviewed: 26 May 2024
Heather
CanadaRoom was nice, very quiet and good service
Stayed in April 2024
Reviewed: 26 May 2024
Theresa
United StatesThe bathroom is a bit dated without any counter space.
The staff was super friendly and the rooms were nice sized.
Stayed in May 2024
Reviewed: 26 May 2024
Cheryl
United KingdomWe were upgraded, the room was beautiful and extremely comfortable and spacious.
Stayed in May 2024
Reviewed: 25 May 2024
Lucy
United KingdomBeautiful hotel excellent location
Stayed in April 2024
Reviewed: 24 May 2024
Alize
IrelandVery limited space in bathroom for toiletries
Gorgeous room.
Stayed in May 2024
Reviewed: 20 May 2024
Cindy
United StatesVery comfortable nicely appointed room and lovely bathroom. We had drinks and dinner at the bar. Excellent meal and service. Front desk and concierge also provided excellent service.
Stayed in May 2024
Reviewed: 20 May 2024
Fiona
United KingdomDidn’t think food was a 5 star rating. Had to wait a long time for cocktails at the evening meal
Very stylish, stunning views
Stayed in May 2024
Reviewed: 20 May 2024
Tim
United Kingdomstaff very attentive kind and knowledgeable
Stayed in May 2024
Reviewed: 20 May 2024
Larry
United KingdomThe room was very nice and very good facilities for disabled people.
Stayed in April 2024
Reviewed: 19 May 2024
Tracey
United KingdomNothing
Everything fantastic hotel with everything you could ask for!! Every detail did not go a miss turn down chocolate water tea coffee the list is endless even providing an umbrella in case it’s raining!! Exceptional staff throughout!!
Stayed in May 2024
Reviewed: 19 May 2024
Fay
United KingdomThe Fitzwilliam had all the modern touches you would expect from a 5 star hotel with old school hospitality. Nothing was too much trouble. All the staff were very friendly and helpful. Our rooms were very well stocked with everything you could possibly need. Turn down service was great and breakfast was superb!
Stayed in May 2024
Reviewed: 13 May 2024
Thomas
United KingdomNothing really.
Great hotel, amazing staff and perfect location for Belfast. The hotel was amazing, great bar, great staff and decent location for all you need in Belfast. We didn't get the chance to try the breakfast, but the bar was great and prices seemed reasonable for a 5* hotel.
Stayed in April 2024
Reviewed: 8 May 2024
Daena
United KingdomThe only downside was that the body wash in the shower was empty but thankfully There was a small bottle beside the bath we could use. It was also very masculine smelling, great for my husband but not so good for me.
The room was absolutely beautiful!
Stayed in May 2024
Reviewed: 7 May 2024
Peter
United KingdomTwo small issues with service at breakfast. Table not being cleared of empty plates.That was only one member of staff so not a major problem.
The staff were friendly and generally efficient. The breakfast was very good. We had one small issue with the temperature of our water but that was sorted out by a very helpful and friendly maintenance man.
Stayed in May 2024
Reviewed: 7 May 2024
Des
IrelandPerfect location. The dinner and dining experience was excellent
Stayed in April 2024
Reviewed: 5 May 2024
Alexander
United KingdomNothing
Excellent hotel - well deserving of its 5 star hotel rating and its 9.0 Booking.com rating
Stayed in April 2024
Reviewed: 5 May 2024
Wilnor
United KingdomStill expensive for what your getting
Very tidy and modern hotel staff very good and food good
Stayed in April 2024
Reviewed: 4 May 2024
Karel
Czech RepublicThe room was super nice and clean. The bed was perfectly comfortable. And the staff made me feel welcome. The hotel location is convenient, just minutes from the City Hall, there are many restaurants and pubs around. Nice experience.
Stayed in May 2024
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