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  5. Reviews of The Elms Hotel

Reviews of The Elms Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

London Road, East Retford, DN22 7DX, United Kingdom

#1 of 1 hotels in East Retford

Guests' Choice

Review Score

Based on 575 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.5

  • Facilities

    7.3

  • Staff

    8.6

  • Value for money

    7.7

  • Free Wifi

    7.6

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Showing 1 - 25

  • Reviewed: June 17, 2024

    8.0
    Nice hotel with lovely grounds
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower not so good. Light above the bathroom mirror not working .

    Friendly staff.very accommodating.nice chalet room in the grounds.

    Stayed in June 2024

  • Reviewed: June 9, 2024

    8.0
    Great value with superb food
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The hotel itself is a little old fashioned & dated, decor a bit run down etc., but everything was clean & everything worked as it should, excellent value for money in a convenient location near the A1M. What really improved the stay for us was the food which was on a completely different level. We ate in the bar (there's also an Indian restaurant) & the food was absolutely top notch & great value, wine list was fairly basic, but well priced & some good wine at very reasonable prices - would certainly stay there again if passing that way

    Stayed in June 2024

  • Reviewed: June 8, 2024

    7.0
    Great for one or two night stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing really, just as stated above.

    Staff and service were excellent, bedroom was comfy. Breakfast was exceptional. Cleanliness was great but whole hotel is in need of serious upgrade, which I think is in progress. The property was all a bit dated. Shame as lovely location and surroundings.

    Stayed in June 2024

  • Reviewed: June 6, 2024

    7.0
    Comfortable value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms could do with an upgrade, they are more then adequate and clean but just look a bit dated. We were in the stable block and the windows would benefit from blinds as it was ground level.

    Great location. Breakfast was great. Rooms were clean.

    Stayed in June 2024

  • Reviewed: June 6, 2024

    6.0
    The hotel was ok for the few hours we slept there as we were at a family event close by, Room 2 needs a spruce and new b
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We hardly saw or interacted with any staff. The desk was unstaffed when we were checking out, would have been nice to leave some face to face feedback. The bed in our room was not comfy unfortunately. This needs attention. The mattress was on a slant and felt like one of us was higher than the other. My partner slept on the raised side and kept rolling on to me during the night. The base of the bed does not look right. It was an uncomfortable night.

    Location for our visit to Retford. Parking was stress free. Lovely building.

    Stayed in June 2024

  • Reviewed: June 1, 2024

    7.0
    Good overall
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Everywhere a little tired

    Location and grounds of hotel were great with plenty of parking.

    Stayed in May 2024

  • Reviewed: May 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was hard

    Stayed in May 2024

  • Reviewed: May 15, 2024

    8.0
    Quiet and comfortable.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could do with a bit of a refurbishment, looking a bit worn.

    Quiet,comfortable, good restaurant.

    Stayed in April 2024

  • Reviewed: May 11, 2024

    8.0
    Excellent overnight stop to break a journey further North. Would return if in the area.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The sink was slow to drain but we pointed this out on check out and the manager said she would attend to it.

    Great location, easy to find. Plenty of parking. Staff very helpful and food very good. Bonus pub quiz the night we stayed. We felt very welcome.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    7.0
    Would stay again as location suits but ask for a different room type
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very noisy from upstairs rooms, no sound proofing at all so could hear people using the loo!

    Great location for us. Breakfast was excellent.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    6.0
    Fair review
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Although I liked the stable rooms we could hear lots of noise from other guests Rooms could be more comfortable

    Hotel had lovely grounds was a good location for us

    Stayed in April 2024

  • Reviewed: April 24, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Couldnt get the shower over the bath to work it was stuck but had a bath.

    very comfortable and staff were very nice

    Stayed in April 2024

  • Reviewed: April 21, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was a bit tired and dated. The curtains do not completely shut out the powerful lighting along the front of the hotel. Breakfast was good, although the tomato included in the full English breakfast was raw and uncooked. The toast both of us were served was stone cold, which was a bit strange.

    Location to walk into town is very good. Hotel is situated in grounds slightly set back from the main road. The staff we came into contact with were attentive and polite.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Acceptable
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Access to the stable rooms. Very high door bars. Could benefit from sloped access for those with mobility issues as wheelchair nearly tipped.

    Hotel staffcrwally pleasant. They reallocated room based on need as no lift and whe hadxa wheelchair. Bar was well decorated and coordinated. Food was nice and fresh.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    6.0
    Retord overnight.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room needs updating, especially the bathroom. No privacy from outside so curtains had to remain closed because we where in the stable block. Tiled shower wall and shower head grubby.

    Location was good for our needs.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Will stay again
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything.

    Lovely hotel well kept, staff are so welcoming & helpful.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    A lovely place to stay for short trips
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The property is tired and needs some TLC

    The property was in a fantastic location and the staff and food was excellent

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Had a great night,shame about the bedroom
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bedrooms are in need of refurbishment. I would love to have posted pictures of the condition of the headboard in rooms 1 and 3 but probably put people off from staying. I don't know what the others are like.

    Facilities and staff were very good. Breakfast is very nice.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Awoken at 6.30 am by people using the hotel car park to meet up and car share

    Clean, simple booking in.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Comfortable and convenient, will probably stay again.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Room was comfortable and quiet. English breakfast was adequate, could possibly be improved.

    Stayed in January 2024

  • Reviewed: February 26, 2024

    8.0
    Great value for money, helpful staff and not too far from the centre.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Room could have been a little bit warmer.

    Having a relaxing bath after a full day's walking was a bonus.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Average ,expected more ,for what was double the price of staying in a Premier Inn or Travelodge.
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Mattress extremely hard. Bedroom carpet dated & grubby.

    Lashings of hot water .

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    The staff was excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had people in the room above our room, constantly walking around even though it was early hours.

    Breakfast was very good

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Shower in room not working and couldn’t get no channels on tv

    Stayed for party in hotel so great location

    Stayed in January 2024

Showing 1 - 25

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