The room was an accommodation request because we requested no stairs due number of luggages we had. This was in the back of the building that had been updated and the room had the essential items you may need. The only inconvenience was that you needed to go through the gravel parking area with the luggage but once you got to the entrance, there were only 2 steps to get in. It was small but clean and the bathroom had a wonderful updated shower. There’s a small lobby, but during check in and check out times, seating may be a challenge, although I was always able to sit.

The staff is absolutely outstanding and very accommodating. They go out of their way to assist with your needs. I’m so happy in our reservation we opted to include breakfast, it was very good and varied for different taste pallets! The hotel is very centrally located and we were able to walk back from the Titanic museum and the restaurant that is open from Monday to Friday, not only is it convenient but very good food. It had the feel of an intimate pub. It had a great variety of beers and wine and also stocked with liquor as well. We were only able to have dinner on Friday, September 20, of our 3 night stay. The B&B is relatively close to the train station (around 30 minute walk) and you are able to walk to a small market and area restaurants (not fancy). We took a taxi to the train station and on the way back we started with a taxi, but the traffic was so bad we got off and walked back to the hotel. We probably got back sooner than if we would have had we stayed in the taxi.

Stayed in September 2024

No lift, outdated plumbing

Great location close to the port, very quiet

Stayed in September 2024

Some of the decor was a bit old and some of the paintwork needed touching up in places. The EV chargers weren't working which was very annoying as we drive a fully electric car and I specifically booked this hotel so that we could charge the car. I tried to check in advance that the chargers were available and working but the staff member didn't know how to check. They offer parking for cruise passengers but it wasn't made very clear that they provide a shuttle to and from the cruise terminal.

The staff were all lovely. Very friendly and helpful. We would stay here again. Overall the room was absolutely fine, clean and comfortable with plenty of space in the accessible bathroom. The room was very conveniently located for disabled people. The breakfast was very good with plenty of choice.

Stayed in September 2024

The noise coming from staff starting work in the kitchen underneath our room before 6am!. I realise staff have a job to do, however please be mindful of guests sleeping, in particular with hot weather, no air con requiring windows to be open.

Excellent location for the cruise terminals and University. Very friendly and helpful staff, who in the main really tried to make our experience a good one. Just be aware that there is no lift, so if you have difficulty with heavy cases, request a ground floor room. Breakfast, although rather chaotic, the food was well cooked, hot and of excellent quality. Excellent dinner menu. The room was adequate. However, although prepared for a busy road, we were not prepared to be woken at 6am with staff talking, doors banging and plates rattling in the kitchen below. If you have the chance, avoid room 8. This was a shame because I really wanted to like this hotel. Unfortunately, this spoilt our stay.

Stayed in September 2024

Bed was uncomfortable. Bathroom great size but needed a revamp.

Amazing staff. They will do anything to make you comfortable. They couldn’t be any better. Helpful, friendly, welcoming, warm, amazing.

Stayed in July 2024

The bar selection and quality of drinks not great

Rooms very spacious Shower very good and powerful

Stayed in September 2024

Minor snags in the room; wobbly chair legs, toilet flush needed attention, extractor fan worn out and extremely noisy. Rather over priced for a two night B&B stay.

Staff pleasant and attentive. Very helpful in all matters. Location to docks where Waverley berthed. Room quiet despite hotel being on main road.

Stayed in September 2024

Dragging suitcases up big staircase.

The young lady doing reception, breakfast, etc, was exceptional. Forgot to get her name. Usual English house. Creaky floors, old staircases to lug your cases up. Overall, nice place.

Stayed in September 2024

No toiletries in the bathroom

The location is close to city centre

Stayed in August 2024

Reasonable pricing. Room and facilities were clean. Our room was large The staff booked a taxi for us and the cab arrived on time to get us to the cruise ship terminal

Stayed in September 2024

Evening meal on the first night there was really poor. Very salty. The staff were very efficient and friendly

Breakfast was acceptable

Stayed in August 2024

All good really, but some tissues and drinking water in the room would be a helpful touch.

Very pleasant stay. Helpful staff. Good location, a 20 minute walk from the city centre. Excellent value for money. Good shower and bathroom facilities. Able to park on-site. Good tea and coffee in the room, with biscuits. I didn't eat at the hotel, but the food smelled good!

Stayed in September 2024

The room was a bit hot

Stylish room; comfortable bed; reliable wifi

Stayed in July 2024

The bathing arrangements in one of the bathrooms (room at the back of the house) were inconvenient: free-standing tub in the middle of the floor, without plug (so no bath possible), and no convenient shower gel / shampoo (was attached to the wall above the sink). Couldn't manage to use the shower head to wash without getting the floor at least a bit wet. Looks lovely but not practical when there's no plug for the bath. The door locks were a bit challenging. Google maps kept leading us astray.. not the hotel's fault but was annoying.

Spacious bathrooms. Bedroom at the front of the building was spacious and well furnished (bedroom at the back was smaller). Ample parking, once you understand the system. Reached out prior to arrival to ask if we wanted a dinner reservation.

Stayed in September 2024

The rooms could use some updating; ie hair dryers, mini fridge, etc. Also, it started to get cold but the heat cannot be tirned on for individual rooms.

Staff was friendly and breakfast was very good.

Stayed in September 2024

Be head wasn't the most comfortable in room 5

Loved the bar and the food that I got there

Stayed in September 2024

The charm and the location were exceptional. Inviting staff. Great breakfast.

Stayed in August 2024

The shower is not good, and sink tap is dripping.

It’s value for money. The room is spacious and breakfast is good. Free parking is nice bonus.

Stayed in August 2024

It was advertised with parking however the car park was over full and guests were asked to double park. Not ideal if you don't intend to leave before the person parked behind you. Hair dryers aren't in the rooms you have to collect it from reception, which I wasn't aware of until out of the shower in the morning having to walk to reception and get it. No iron or ironing board in room, requested from reception and it never showed up. The pics online definitely were not what we arrived to.

Location

Stayed in August 2024

Travel lodge adjacent very noisy and got offered drugs on way past to hotel

Great Breakfast! Surprised and delighted to find kippers on menu. Room well appointed - bathroom excellent.

Stayed in August 2024

The shower had very low water pressure which was disappointing & the double bed was rather on the small side! But overall, minor things!

Great staff, very helpful & friendly from reception onwards. Lovely, light & spacious triple room. Comfortable bed. Clean bathroom. Excellent cooked breakfast & crispy croissants!

Stayed in August 2024

Clean comfortable rooms. A pleasure being a guest will definitely be booking in the future.

Friendly staff and Hosts

Stayed in August 2024

Really friendly

Stayed in August 2024

Breakfast not great. Toast burnt No table available even though a time was booked,a little disorganised.

Location good. Facilities good.

Stayed in August 2024