The man at reception is a joy and a credit to the property; such a warm and welcoming check-in. Great little hotel in perfect location for visiting the Cambridgeshire area. Room was clean, comfortable and well-equipped

Stayed in September 2024

Hotel is tired. There are plans to upgrade parts of the hotel. Breakfast was poor quality and expensive, at £10, for what was available.

Room was comfortable

Stayed in September 2024

As mentioned it is being renovated. The exterior was a bit shabby as was the car park. We knew that when we booked so it didn’t spoil our stay.

I thought the position was excellent. I loved eating breakfast while having the view across the field. Hopefully the renovation work currently in progress will include the exterior and allow the main river frontage to be used.

Stayed in September 2024

Shower was useless, breakfast was cold, tasteless and hard where it had been left out for too long. Staff were pleasant but the overall feel was that the place wasn’t finished

Stayed in September 2024

Ideal location, friendly staff. Rooms good.

Stayed in September 2024

Was not very clean

The location is fantastic, but the hotel needs a good clean.

Stayed in August 2024

Room was clean but smelt musky like pets had stayed in there Room was on the road and noisy with people walking past close to the window. I had previously contacted the hotel by email regarding the free upgrade offered if we booked direct and was advised there were no upgrades to twin rooms so decided against cancelling and rebooking. When we arrived was offered an upgrade to the room for £25 as apparently there are better twin rooms but we declined! The hotel seemed to be fairly empty so if they had a better room why not just let us have one anyway. We stay in the area quite regularly so always looking at places to stay but this could have been better.

Location near town and marina Room was comfortable for one night

Stayed in September 2024

The shower was terrible and would be better washing in the rain

Location was good and room was clean and nice

Stayed in September 2024

Bathroom wasnt clean, no toilet brush. Looks like the property is being renovated, lots of building material around and untidy appearance.

Great view from bedroom looking over the river.

Stayed in August 2024

Untidy, dirty approach and very tired dated bar/breakfast room. Not somewhere you would want to spend any time in. Was kept awake by people coming back from late night out and arguing,

Great location. Had the king deluxe which was actually not a bad room.

Stayed in August 2024

Breakfast was disappointing. The cooked breakfast was ok but it was advertised as Lincolnshire sausages and they weren't. The croissants and brioche seemed like they were a supermarket budget range. It said a choice of pastries. There wasn't a choice. The bath needed a mat so that you didn't slip when using the shower. The view from our room was lovely but anyone walking in the park could see into our room. Very limited bar service. Restaurant being refurbished.

The location was wonderful. Right on the river. The room was very comfortable and clean. The staff were cheerful and pleasant.

Stayed in August 2024

No evening meal as resttclised this should have been on the website

Stayed in August 2024

The facilities were a bit lacking no hair drier the bathroom was basic part finished The bar did not open even on a Friday and Saturday lunch and St Ives was buzzing???

Plenty of carparking spaces very close to town nice walk across the bridge

Stayed in August 2024

Hotel grounds are a bit scruffy, hotel bar opened occasionally

The location was great as were the staff

Stayed in August 2024

Unfortunately they were having refurbishment and the restaurant and bar were not available ! I feel this should have been mentioned to at least pre warn anyone potentially looking to book it certainly isn’t as described and that was disappointing !

The view was lovely when the doors to the balcony were open as the windows were very dirty

Stayed in July 2024

The pictures are deciving, taken from the back, pulling into the hotel it looks like a building site, one building looked abandoned where the reception is, there's a weird smell in the hallways, even tho the room itself has been recently refurbished It looks rushed with chips in the bathroom, paint splodges and the balcony area needs updating. The mattress was very hard so i didn't sleep well. Breakfast would of been £10 each extra after spending £120 a night I find that ridiculous! By the looks of the breakfast room I gave that a miss as it looked run down and the WiFi only worked in the reception and not much phone signal. Oh and they double book people! A couple were turned away after there room was allready occupied!

The room itself had recently been refurbished so new carpets wallpaper ect bathroom looked nice, great view from room

Stayed in July 2024

No disabled parking spaces Not enough shelving in the bathroom Needs modernising

N/A

Stayed in July 2024

No hairdryer in the room. Breakfast not so wonderful - but it was only £10 per person.

Lovely quiet room with a view across open fields. Comfortable bed and good shower. Terrace seating on the banks of the Great Ouse, very quiet and peaceful. Just across the small bridge to St. Ives town centre.

Stayed in July 2024

Paid extra for a room with a view and got the car park which wasn't a view

Lovely friendly staff, great location, room was spotless and generally a lovely place

Stayed in June 2024

The hotel was undergoing refurbishment and looked dirty from the outside. No dinner was available and breakfast only if you booked well in advance.

Location was lovely with a terrace overlooking the river and an easy walk over the bridge into town with a few good restaurants. Good parking.

Stayed in June 2024

Bit of a building site. Breakfast room needs an update. Why no restaurant?

Room, location, parking, close to amenities

Stayed in June 2024

No restaurant or bar or access to the riverside terrace (the picture sold it to us) as all being refurbished. No mention if this on the listing.

Great location, very. friendly staff

Stayed in June 2024

Sadly, the gardens and structures are neglected. There are weeds everywhere and the rooms have spiders. The whole place could use renovation and maintenance.

The location is ideal and the property itself has the potential to be top notch. The skeletal staff are nice. The rate is not high.

Stayed in June 2024

This hotel is undergoing massive renovation and was clearly previously in a run down state, which remains evident. It is like staying on a building site with contractors everywhere and no communal areas open with the exception of a makeshift reception. Our room had a lovely terrace overlooking the river, but this was slightly unkempt which let the newly refurbished room down. The shower was amazing, but unfortunately flooded the bathroom floor every time we used it.

The location of this hotel is perfect. Right on the river front. Our room was clearly newly refurbished and was very comfortable.

Stayed in June 2024