32 High Street, Saffron Walden, CB10 1AX, United Kingdom
#13 of 17 hotels in Saffron Walden
Guests' ChoiceBased on 929 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.1
Staff
8.8
Value for money
8.0
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 18, 2024
Lorraine
United KingdomThe beds were close together and some of the pillows and cushions were feather! Allergies!! It wasn't clear what the coffee pods were, decaff etc. There was no other coffee in the room or decaff t-bags. The bathroom could do with a soap dish at the sink and we couldn't work how the mirror light worked. For a person with gluten and lactose free intolarances the breakfasts were limited. I felt I was having to make compremises with what was available.
The room was a good size, spacious enough not to get in each others way, and very clean and the beds were comfortable. We were lucky to have a room that was quiet away from any road. The shower/water pressure was the best I've had when staying away!! The food quality and amounts of the breakfasts was very good.
Stayed in June 2024
Reviewed: June 16, 2024
Charlotte
United KingdomTatty bathroom, holes in the wall above bath, sealant around bath missing
Location
Stayed in June 2024
Reviewed: June 15, 2024
Peter
United KingdomBreakfast and slept well
Stayed in May 2024
Reviewed: June 12, 2024
Yvonne
United KingdomOur room was a bit tired, blinds falling off, shower was small. Room lacked privacy without blinds closed so lacked natural light. Only one small bottle of water for the 2 of us.
Nice central location, car park 5 min walk but easy to get to via a footpath. Bed was comfy and breakfast was great, in terms of both the food and the service!
Stayed in June 2024
Reviewed: June 7, 2024
Joanna
United KingdomCentral position
Very central and oldy worldie!
Stayed in June 2024
Reviewed: June 7, 2024
Jacqui
United KingdomLocation
Stayed in June 2024
Reviewed: June 4, 2024
Jo
New ZealandThere was a marked difference in the quality of the breakfast from the weekend to weekdays - we were very glad we went back and tried again. The room was very comfortable, but a bit on the small side with all our luggage.
Lovely staff, very central location, beautiful historic, character-filled hotel. Great bed!
Stayed in May 2024
Reviewed: June 3, 2024
Lisa
United KingdomWaiting time for food was at a rather relaxed pace.
Rustic charm. Extremely comfy beds, large soft bath sheets, pleasant staff and nice food.
Stayed in June 2024
Reviewed: June 2, 2024
Sue
United KingdomChecking in was a little confusing as it was done at the same desk as the restaurant bookings by the waiters/waitresses.
The staff were very friendly and Libby was particularly helpful, going out of her way to make our stay as comfortable as possible. The restaurant was good and the inclusive breakfast was great. The decor in the bedroom was a tired and needed some attention, but it was clean and the bed was very comfy.
Stayed in June 2024
Reviewed: June 1, 2024
John
United KingdomI paid extra for a larger room but to access it I had to walk outside and up a spiral staircase, this would have been a challenge for an older person. My room was cold (the heating wasn’t working) and the toilet facilities were odd - the bath was in the bedroom and the toilet was in the corner behind some frosted glass, there wasn’t a lot of privacy.
The welcome was friendly, the hotel was central to the town and it had loads of character.
Stayed in May 2024
Reviewed: May 28, 2024
Leroy
United KingdomThe check in and check out times are a bit mean maybe a hour earlier to check in and a hour later too check out. Especially as you can have breakfast till 11am in the morning.
The rooms was lovely and a very comfortable bed. Excellent breakfast.
Stayed in May 2024
Reviewed: May 27, 2024
Beth
United KingdomRoom a little on the snug side
Lots of character and good central location
Stayed in May 2024
Reviewed: May 25, 2024
Rebecca
United KingdomBreakfast selection was good, but came out cold. Bins in room were not emptied from previous guests.
Nice atmosphere, good size room and bathroom. Creaky noisy floors but to be expected in an old building
Stayed in May 2024
Reviewed: May 22, 2024
Charles
United KingdomA bigger bed would be better
Location in Saffron Walden
Stayed in May 2024
Reviewed: May 8, 2024
Dawn
United KingdomEverything so so very good
Stayed in May 2024
Reviewed: May 7, 2024
Claire
United KingdomSeemed short of staff
Location Food Rooms Bar area
Stayed in May 2024
Reviewed: May 4, 2024
Michelle
United KingdomNothing
Nice clean rooms, central location very nice staff
Stayed in April 2024
Reviewed: May 2, 2024
John
United KingdomRoom very dark no coffee in room beer very expensive London prices
Breakfast very good
Stayed in April 2024
Reviewed: May 1, 2024
Adrian
United KingdomNothing
Well located in centre of town
Stayed in May 2024
Reviewed: April 30, 2024
Donna
United KingdomDusty cobwebs no windows in room
Im sorry to say that the room we had number 9 was very dusty with cobwebs everywhere needs a good clean and we had no hot water to gave shower in morning rang reception to tell them they said give it half hour try again unfortunately still no hot water so gave up got dressed So we won’t be staying again
Stayed in April 2024
Reviewed: April 29, 2024
Lucinda
United KingdomDinner - not everything was available on the menu which we could have been told as we sat to eat. We requested to move to a table but was told it was reserved - it was not it was vacant all night Manager clearly wanted to get home. We felt rushed with our meal. Restaurant closed early which we were expecting but when we asked for a final round of drinks they did not even try to accommodate us. They could have easily warned us and asked if we would like anything, but they didn't. A real shame there is nowhere for guests to sit given the restaurant and bar closes at 9.30pm which is pretty early
Breakfast was great. Room was comfortable and pleasant to stay in, nice decor The day manager was very helpful and attentive both with our breakfast and when he checked me in
Stayed in April 2024
Reviewed: April 24, 2024
Alex
United KingdomBreakfast was high quality and plenty of choices Evening food menu is excellent too
Stayed in April 2024
Reviewed: April 23, 2024
Ann
United KingdomBooking- the establishment sent at least 10 emails about the parking, I understood from email one! There is no parking, they are suggesting two car parks, I parked free in a road outside parking restrictions. No fruit for breakfast
A good position in the town, comfortable bed, great shower room and lovely breakfast.
Stayed in April 2024
Reviewed: April 22, 2024
Lindy
United KingdomRoom was cold
Good location Good breakfast
Stayed in March 2024
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