The room was very comfortable though a little cramped. I also found it to be quite dusty (bedside table, bedframe, etc). The fire exit door did not shut so anyone could just get in from outside. The staff was friendly but wasn't overly available. I felt that the hotel had so much potential but was slightly run down, unfortunately. Such a shame as it is such a stunning building.

A charming hotel with tons of character. The location was superb, close to bus stops and market square. The room was warm despite the very cold weather. Breakfast times were flexible and options quite varied. Overall, it was an excellent stay, though a few things could be improved.

Stayed in December 2023

Excellent brekkie and staff.

Stayed in January 2024

Bit of a hitch with the allocation of room but this was quickly sorted.

Room. Location. Staff and food at breakfast particularly.

Stayed in December 2023

Room was a bit too hot, but it was probably our fault for not turning down the heating in the bathroom. Lamp was broken on arrival and replaced, no problem.

Lovely breakfast. Very nice room with good facilities. Friendly staff, especially the females! Very good value for money.

Stayed in January 2024

Not quite sure I understand the no serving alcohol after 10 PM, but hey - better for my diet and for my wallet, I guess

Friendly staff, great breakfast, always a warm and comfortable place to stay

Stayed in October 2023

Very central to town, lovely features

Stayed in December 2023

Room comfortable but a little small.

Location very good just a five minute walk from the car park Breakfast hearty and tasty.

Stayed in November 2023

Nothing I can think of.

A nice greeting, shown to my room and an offer to take my luggage. A clear explanation of how to get in after closing time. Excellent breakfast, good choice and freshly cooked to order. Brilliant coffee. Room cosy and bed very comfortable

Stayed in December 2023

No parking. Parking was not easy. The information on booking. Com was not only misleading, but also incorrect

Centre of town

Stayed in December 2023

The shower, although clean, was looking in desperate need of a refit.

Good location in the middle of the town. Cosy room but with comfortable bed. All the usual teas, coffees, biscuits etc. provided. Very good, large breakfast - full English may overwhelm some people it was so large. I wasn't complaining. Staff friendly and explained car-parking situation several times via messages (yoy can't park onsite)

Stayed in November 2023

The bedroom only had a bath and we much prefer a shower. The breakfast service was incredibly slow and and limited with meagre portions.

It is a very atmospheric and historic hotel in the heart of town. The evening meal was delicious and well prepared. The staff were all very friendly.

Stayed in December 2023

Breakfast room was fine and good full English and hot coffee

Stayed in December 2023

Light in bathroom not working. Road noise at night was intrusive. Breakfast was ok and included in room rate but not worth £12.95. Bar prices outrageously high - £6.50 for a mediocre pint of Adnams bitter!

Room and bed were comfortable. Staff very friendly and welcoming. Central location in town.

Stayed in November 2023

Parking is not far from the hotel, but directions would be handy in advance, before checing in.

A picturesque, Harry-Potter like pub/hotel established in 1569. Small but very comfy rooms, good beer, professional staff. Very nice walk through a small town, lots of small shops within 10 minutes perimeter, as well as a nice park. Highly recommended..

Stayed in November 2023

N/A

Room and facilities very good. Breakfast was excellent

Stayed in November 2023

N/A

Very comfortable, great food and friendly staff

Stayed in November 2023

Room was a bit small and cramped. Staff at breakfast although friendly when spoken to didn't welcome us or offer any help with where to find things or how to order. Breakfast was tasty but just one very small piece of bacon.

Nice old atmospheric Inn, comfortable bed, warm room, good shower, good town centre location.

Stayed in November 2023

Bathroom could have been cleaner. Door to room was a bit difficult to lock.

Comfortable room in a great central location. Tasty breakfast. Historic building.

Stayed in November 2023

The annexe rooms are reached by a very steep metal spiral staircase, it didn't give us any problems but wouldn't be suitable for anyone with mobility difficulties. The only heating in our room (room 7) was a heated towel rail so the room started to get very cold. However, when I mentioned this to staff, a portable heater was immediately sent over. Also wasn't so keen on the toilet 'cubicle' in the corner of the room made of clouded glass which wasn't completely opaque although a folding screen for added privacy had been provided.

Good location in the centre of town, no parking on site but there are nearby car parks. We had a large, airy room in the converted barn annexe so it was quiet, with a very comfortable bed and nice toiletries. Breakfast was plentiful and staff polite and helpful, although especial praise should go to the lady who was serving breakfast singlehandedly on Remembrance Sunday morning. Despite being rushed off her feet she was good humoured, polite and nothing was too much trouble.

Stayed in November 2023

Shower was not hot.

Breakfast choices were good - especially the variety of poached egg dishes. Lovely quaint, old hotel.

Stayed in November 2023

There was a mix up at the hotel and our booking had not been saved, but the staff were reassuring and kept me in the loop. The breakfasts on both mornings were also disappointing - the orders weren't quite right (eg I ordered a veggie breakfast which arrived without a sausage as advertised, and had to ask where it was, and other items were missing from my parties' orders), the poached eggs weren't runny, and one of the muffins was still partially frozen.

The room was fantastic, location great, and the dinner menu was exceptional.

Stayed in November 2023

There is no parking on site, although the car park is not far away, small charge payable. Advice is to take the minimum luggage required to walk back to hotel with. The outside rooms are up a spiral staircase, so not ideal for anyone with mobility problems.

The rooms are clean and comfortable. A good breakfast is included in the cost. Plenty of fresh towels provided.

Stayed in November 2023

I was traveling with other family members, so we had two rooms. One room was in the oldest part of the hotel and was amazing, my room was fine, but not amazing. It was super comfortable though.

This is a wonderful 16th century Tudor building, in a town that has a lot of historic Tudor architecture. It was fun to stay in a place so old. The restaurant downstairs is really good too, and breakfast!

Stayed in November 2023

no car park

location.

Stayed in September 2023

Parking was rather inconvenient - some way away

Nicely renovated historic building - comfortable if small

Stayed in October 2023