1 Christchurch Street East, Frome, BA11 1QA, United Kingdom
#4 of 6 hotels in Frome
Guests' ChoiceBased on 1293 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.1
Staff
9.4
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 3 June 2024
Emma
United KingdomBathroom is a little tired (mould on ceiling, wood around toilet is rotten from shower water). Noisy outside from main road and fight at night outside the bar to which the police were called to resolve!
Absolutely amazing breakfast, bed extremely comfy and bedroom had everything (long mirror, dressing table , wardrobe and lots of towels).
Stayed in June 2024
Reviewed: 2 June 2024
Conway-lusted
United KingdomNothing.
Very convenient and friendly staff
Stayed in June 2024
Reviewed: 2 June 2024
Rebecca
United KingdomVery hot and noisy as being at a busy junction of road. The fan did help in the room.
Easy to find. Parking good. Staff were very helpful. Went out of their way to help us look after our bikes.
Stayed in May 2024
Reviewed: 1 June 2024
Janet
United KingdomParking wasn’t easy but we luckily had the last space.
Convenient, lovely staff and very clean.
Stayed in May 2024
Reviewed: 1 June 2024
Ursula
United KingdomRoom was very warm (fan was provided). Had to close the window as people gathering and chatting in car park at 1:30 am keeping me awake. Bathroom was very small and needs some upgrade.
Friendly welcome, clean and reasonable sized room. Very comfortable bed. Good selection of cereals, juice, yoghurt and fruit for breakfast as well as hearty cooked breakfast to order.
Stayed in May 2024
Reviewed: 28 May 2024
Sandra
United KingdomRooms a tad hot, but they've realised this and a fan is provided.
Breakfast is good value and locally sourced. This is my second stay and I wasn't disappointed. Good value for money.
Stayed in May 2024
Reviewed: 28 May 2024
Rob
United KingdomPretty Basic
Good Value
Stayed in May 2024
Reviewed: 27 May 2024
Ritchie
United KingdomFriendly staff, comfy bed, and good breakfast Plus Frome shops within 10 minutes pleasant walk
Stayed in May 2024
Reviewed: 27 May 2024
Williams
United KingdomSink in bathroom wasn't draining properly and shower head was not clean. Seals on shower door needed a good clean. Outside of the back door needed attention as it wasn't very welcoming.
Location was good. Staff were very helpful and friendly.Breakfast was good.
Stayed in May 2024
Reviewed: 26 May 2024
Susan
United KingdomSlightly noisy from traffic noise, it was a very warm night so we had the windows open!
Great location, had two different rooms on our stay, the superior double room had a lot more space, the regular double was pretty small for 2 people.
Stayed in May 2024
Reviewed: 24 May 2024
Orla
IrelandThe curtains didn’t sit right so was woken at sunrise every morning There was a massive gap around the door that let all the hall light into the room at night Room was roasting hot but fan was provided so appreciate that
Staff were brilliant and so helpful Breakfast amazing
Stayed in May 2024
Reviewed: 20 May 2024
Charley
United KingdomTop part of shower didn't work, only a tiny amount of water coming out (handheld section was fine). Plug sockets were an issue, ended up boiling the kettle on the floor and nearest socket to the mirror was too far for the power lead.
Large comfortable room, comfortable mattress, helpful staff
Stayed in May 2024
Reviewed: 14 May 2024
Maxwell
United KingdomVery tight bathroom. Was confused by the 4* rating as it didn’t feel very 4* anywhere in the building.
Free parking. Close to pubs and restaurants. Bed was comfy. Friendly staff.
Stayed in May 2024
Reviewed: 13 May 2024
Catherine
United KingdomRoom was up several flights of stairs and no lift
Excellent cooked breakfast
Stayed in May 2024
Reviewed: 11 May 2024
Eileen
United KingdomExcellent place to stay, handy for the old part of Frome. Lovely comfortable room with ensuite. Parking a bonus. Good breakfast. Would recommend.
Stayed in May 2024
Reviewed: 8 May 2024
Norman
United KingdomNothing, really.
Great location, also live music in the bar. Crisp fresh sheets and pillows.
Stayed in May 2024
Reviewed: 7 May 2024
Vikki
CyprusMattress a little too soft for me
Good location
Stayed in May 2024
Reviewed: 6 May 2024
Clive
United KingdomFrom the outside it looks rather shabby, but in fairness the inside is fantastic
very friendly and helpful staff secure bike storage clean and tidy rooms comfortable
Stayed in May 2024
Reviewed: 6 May 2024
James
United KingdomShower needed re-sealing.
Great breakfast. Rooms well appointed.
Stayed in May 2024
Reviewed: 6 May 2024
Karen
United KingdomCannot think of anything
Very friendly staff, value for money and excellent breakfast
Stayed in May 2024
Reviewed: 5 May 2024
Lesley
United KingdomThe room above no9 had squeaky floorboards which woke me up in night
The rooms were to a high standard beds comfy and breakfast good
Stayed in May 2024
Reviewed: 3 May 2024
Jake
United KingdomThe staff member who greeted us seemed almost annoyed that we were there to check in.. but all other staff were amazing.
Perfect location, great value and the breakfast was amazing!
Stayed in May 2024
Reviewed: 29 April 2024
Donald
United KingdomThe room was overly small in places and getting to the other side of the bed in the night without inadvertently opening the curtains was a bit of a challenge. Also worth being aware on a Saturday night that live music plays until sometime between half 10 and 11 and the rooms aren't sound insulated at all. Not an issue if you were enjoying the music in the bar like we were but worth being aware of.
Fantastic location to base yourself in Frome with free parking off street and within an easy walk of plenty of shops and restaurants (Castello was particularly good). The bar itself in the hotel was reasonably priced and had a great atmosphere, the live music on Saturday night was very enjoyable. Breakfast in the morning was excellent with a choice of full english or a breakfast roll. Room itself was small and basic but good value for what I'd paid.
Stayed in April 2024
Reviewed: 28 April 2024
Wendy
United KingdomAs we had apartment our room wasn't cleaned that didn't matter but needed clean towels &extra milk.
We had the apartment which was very comfortable. Breakfast was good.
Stayed in April 2024
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