Great location.

Stayed in May 2024

Unfortunately the wi-fi connection was down.

The building, the comfortable, clean and spacious rooms

Stayed in April 2024

Central location, everything very clean and just what we need for our stay. The young lady that greeted us on checkin was lovely and very friendly and helpful.

Stayed in April 2024

Central location, clean, comfortable, easy to access, no issues.

Stayed in April 2024

Great location, very responsive and extremely helpful staff.

Stayed in April 2024

Nothing

Staff were amazing, location superb, value for money.

Stayed in April 2024

There seemed to be a problem with WiFi, but no doubt just a temporary glitch, and staff replied quickly to question.

Comfortable quiet clean room and good central location in small historic almost hidden lane off Union Street. Clear communications with staff via text, e.g. for hotel access.

Stayed in April 2024

The pub across from my window drunks kept waking me up each night

Was central and easy check in

Stayed in April 2024

Nothing

Return visit as the hotel is central, exceptionally well appointed

Stayed in April 2024

The king bed is so large it makes the room seem a bit small, but it was still comfortable for my needs.

This little getaway is in the heart of everything you need, from cafes to bars to shops. The space is clean and modern and historic!

Stayed in April 2024

Room was quite cold ( but I arrived late & window was open).

Hosts responded very quickly with helpful answers to my questions. Room was perfect for what I wanted. Loved the Arran toiletries!

Stayed in April 2024

Be aware of the stairs if you have heavy luggage. The weather!

In a quaint area, close to lots of eating places. A reasonable walk from the train station. Great location to allow for a tour to Balmoral.

Stayed in April 2024

I found the numbers on the lock boxes hard to read. No hot water available for showers which was inconvenient but I was contacted and the manager offered a partial refund on the room rate as compensation.

Location was great - room clean and pleasant

Stayed in April 2024

Cannot see on details anywhere that rooms are up 2 flights of stairs. This could present a problem for some guests. Our shower was cold in the morning. Reported this by ringing contact number given then went next door for breakfast. Text received to say fixed but we did not see anyone and the water was still not hot. By then was nearing our check out time so we had to leave without a shower. Disappointing as everything else was good.

Good location in city centre but quiet no passing traffic or noise from outside or other guests. Clean comfortable room.

Stayed in April 2024

Noise, thin walls able to hear other rooms. Pillows lumpy.

Ease of use in city centre, good value for money.

Stayed in April 2024

The hotel is close to lots of pubs which can be a plus for some. The downside being the noise level after they have closed, even with double glazed windows. But the hotelis located in the city centre so noise has to be expected.

The Coffee House right in the centre of Aberdeen, within walking distance His Majestys Theatre, and about 200 yds from Union Street. The room had a kingsize bed with flatscreen TV.It also had Tea/Coffee making facilities.

Stayed in April 2024

- appears there was a used towel hanging on the back of the bathroom door. Unless that’s how they leave it to dry hands? If so, maybe have it folded so people know it’s not used. - maybe to the welcome message write spots where people can park so no parking fees, and easy to access. - wifi didn’t work for me. They didn’t know the staff password to try and help - although not sure if it was something wrong in the area or just the hotel.

Nice location. Good for value

Stayed in April 2024

The rooms were up two flights of stairs. It was difficult to make out the numbers on the key safe boxes. No staff. It didn’t feel like a hotel.

The room was clean, the bed comfortable and the shower was good.

Stayed in April 2024

Just the thin walls and lack of internet!

Absolutely loved the room and the location. Everything was clean, comfortable and the showers were lush. The only bits that let it down were the thin walls (we could hear other guests chatting late at night) and the terrible wifi. Other than that we loved it.

Stayed in April 2024

Cafe attached did not open till late in morning for breakfast.

Location was excellent - central. Room was spacious and clean. Felt safe.

Stayed in March 2024

Curtains need refastening but that's easily fixed.

Bang central location. Brilliant access instructions on text. Decor and power shower. Linen and towels great quality.

Stayed in March 2024

Location is fantastic. Rooms are clean and comfy. Self check in.

Stayed in March 2024

Bit of a cooking smell in the stairs foyer area from the cafe below

Easy to use.

Stayed in March 2024

The room was rather small - there was one chair provided, but not really anywhere to sit (the chair 'lived' in the bottom of the open shelving/wardrobe and there wasn't much space at one side of the bed. It is stated that it's a four star hotel and that is not the case. The sign for the hotel was only visible when walking along the street from one direction so we walked past it at first.

The location was excellent - very handy for the centre of the city. Our room was beautifully quiet, facing the back. Everything was spotlessly clean and the bed was very comfortable. Very nice bathroom. The heating worked well and was controllable and the window opened for fresh air. The only staff member we saw was a cleaner - she was friendly and pleasant.

Stayed in March 2024