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  5. Reviews of The Coach House Inn

Reviews of The Coach House Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

39 Northgate Street, Chester, Chester, CH1 2HQ, United Kingdom

#9 of 34 hotels in Chester

Guests' Choice

Review Score

Based on 1125 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    8.7

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: December 15, 2023

    8.0
    I will definitely stay again, but not eat in there
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The food in our opinion has gone very downhill over the last year. Since we last visited our roast beef dinner didn’t have roast potatoes or Yorkshire, pudding and enough vegetables for one person to accommodate three people.

    I liked the location of this property and the rooms were comfortable, and the beds were really

    Stayed in December 2023

  • Reviewed: December 11, 2023

    9.0
    Very enjoyable in an excellent location.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Having stopped there before some of the little extras have disappeared like free hot drinks downstairs for residents but I suppose with the cutbacks. Also the room, on t, had not been vacuumed. Obviously an oversight but still had to mention it.

    Good location. Clean. Helpful staff. Excellent food.

    Stayed in December 2023

  • Reviewed: December 8, 2023

    8.0
    Fridge in room - love it.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stair carpet worn , eggs undercooked at breakfast. Room too warm and it was December ! maybe we were above the kitchen.

    Perfect location. Friendly staff. Fridge in bedroom, perfect for cooling your Beer :-)

    Stayed in December 2023

  • Reviewed: December 4, 2023

    8.0
    Coach house is a basic hotel staff are friendly helpful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are in need off some improvements bathrooms are tired and showers don’t have much pressure

    Location was excellent staff were friendly polite and helpful rooms are clean and tidy

    Stayed in December 2023

  • Reviewed: December 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room felt a little empty as so big

    Location and view from room

    Stayed in December 2023

  • Reviewed: November 30, 2023

    8.0
    The location is excellent, all the staff are friendly and welcoming. We only ate breakfast here, but so good. Would cert
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location and friendly staff

    Stayed in November 2023

  • Reviewed: November 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    A lovely place clean and very festive whould book again

    Stayed in November 2023

  • Reviewed: November 28, 2023

    10
    Exceptional stay with fabulous service
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was perfect. Staff are all extremely helpful and friendly. Information given about car parks and prices prior to arrival was a great help. Food was fantastic and rooms just what was needed.

    Stayed in November 2023

  • Reviewed: November 25, 2023

    9.0
    The perfect place to stay in Chester
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    There was nothing we didn’t like

    Everything about the coach house was perfect, we had a lovely stay. The staff were very welcoming, breakfast was delicious, also the dinner we had booked . The room was lovely and location was perfect, right in the centre

    Stayed in November 2023

  • Reviewed: November 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only complaint was the Breakfast . English I think it had been cooked and left for a while warming up .....I never moan but Ten pounds for Breakfast ,should deliver freshly . . cooked . ..

    Location perfect .Breakfast was usual , cereal fruit and yogurt .Cooked Breakfast was okay but when we stay again ,we would not stay for Breakfast .. .The rooms were as expected .comfortable spotless and everything we needed for a short break .The staff were lovely , very polite and helpful .We came by train .and got a Taxi from station ...Five pounds excellent stopped outside The coach House perfect ...really enjoyed our stay for Christmas markets and parade ... .Will definatly stay here again ... ..

    Stayed in November 2023

  • Reviewed: November 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Next time will request a lower floor as husband struggles with stairs but only booked late. Absolutely not the fault of the coach house but will think ahead in future

    Location Friendly helpful staff

    Stayed in November 2023

  • Reviewed: November 23, 2023

    8.0
    Enjoyed stay
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room needed update in paintwork / carpets Very tired Noisy from upstairs

    Ideal location Staff friendly

    Stayed in November 2023

  • Reviewed: November 20, 2023

    10
    Enjoyed the overnight stay everyone friendly
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly

    In the centre

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    Very good location lovely comfortable bed and rooms were very clean and comfortable noise in the morning from deliveries
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noises in the morning from delivery’s

    Location

    Stayed in November 2023

  • Reviewed: November 9, 2023

    9.0
    Kept bar open for me at 1pm, very friendly
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff great, breakfast good

    Stayed in November 2023

  • Reviewed: November 7, 2023

    10
    Halloween overnight stay -
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Can't think of anything to improve our experience.

    The Coach House is located in the main cultural, shopping and hospitality area of the city. We parked the car in the new multi-story about 50 yeards walk away. Our room overlooked the busy square by the Cathedral where the University graduation cermonies were taking place during our stay. Great to see the proud parents coming into the hotel with their offspring in their uni gowns. Chester Visitor Centre is almost next door for inspiration. It was Halloween and so there was plenty of revelry later that evening. The bar area was nicely decorated for the occasion and the popular guided ghost tours depart from just outside. Even with all this going on it was very quiet in our room (room 2). We had a mid afternoon meal before check in and very sustantial full English breakfast in the hotel before our departure, excellent table service and freshly cooked wholesome food. Sausages are some of the best I've tasted. Enormous comfortably firm bed, scrupulously clean bathroom with instant hot water and tea making facilities made our stay perfect in every way. Oh and the bar downstairs was handy - Wainwrights recommended.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The kids' bed was on the floor.

    The location

    Stayed in November 2023

  • Reviewed: November 1, 2023

    10
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing I didn't like

    Far exceeded expectations. Excellent value for money. Room was huge. Very clean and warm. Staff very friendly and efficient

    Stayed in October 2023

  • Reviewed: October 31, 2023

    8.0
    Very enjoyable.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    Bathroom needed a little attention - grouting on floor missing in places, shower hose needed cleaning and shower corner rack was rusty, Electric extension leads were not working although there were enough sockets for this not to be a problem.

    Excellent location. large room even with extra bed, good facilities in room and very friendly, helpful staff.

    Stayed in October 2023

  • Reviewed: October 26, 2023

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was really nice .. location was great and the staff were excellent

    Stayed in October 2023

  • Reviewed: October 24, 2023

    10
    I needed somewhere in the centre of Cheshire that wouldn’t cost a fortune, and it’s exactly that
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really

    Perfect location

    Stayed in October 2023

  • Reviewed: October 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fab location, right in the heart of things, but couldn't hear anything from streets and had a great night sleep. Room was really good size and had everything you could need Great breakfast

    Stayed in October 2023

  • Reviewed: October 21, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent place staff really good experience

    Stayed in October 2023

  • Reviewed: October 18, 2023

    10
    Great place to stay
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night

    Nothing

    Great place to stay right in the middle of city centre

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom could do with a little refurb

    Great location,right in centre. Big comfortable room

    Stayed in July 2023

Showing 76 - 100

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