39 Northgate Street, Chester, Chester, CH1 2HQ, United Kingdom
#9 of 34 hotels in Chester
Guests' ChoiceBased on 1125 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.8
Staff
9.5
Value for money
8.7
Free Wifi
9.1
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End of dialog contentReviewed: December 15, 2023
Jackie
United KingdomThe food in our opinion has gone very downhill over the last year. Since we last visited our roast beef dinner didn’t have roast potatoes or Yorkshire, pudding and enough vegetables for one person to accommodate three people.
I liked the location of this property and the rooms were comfortable, and the beds were really
Stayed in December 2023
Reviewed: December 11, 2023
Paul
United KingdomHaving stopped there before some of the little extras have disappeared like free hot drinks downstairs for residents but I suppose with the cutbacks. Also the room, on t, had not been vacuumed. Obviously an oversight but still had to mention it.
Good location. Clean. Helpful staff. Excellent food.
Stayed in December 2023
Reviewed: December 8, 2023
Dave
United KingdomStair carpet worn , eggs undercooked at breakfast. Room too warm and it was December ! maybe we were above the kitchen.
Perfect location. Friendly staff. Fridge in bedroom, perfect for cooling your Beer :-)
Stayed in December 2023
Reviewed: December 4, 2023
Aaron
United KingdomRooms are in need off some improvements bathrooms are tired and showers don’t have much pressure
Location was excellent staff were friendly polite and helpful rooms are clean and tidy
Stayed in December 2023
Reviewed: December 4, 2023
Nicky
United KingdomThe room felt a little empty as so big
Location and view from room
Stayed in December 2023
Reviewed: November 30, 2023
Brian
United KingdomLocation and friendly staff
Stayed in November 2023
Reviewed: November 29, 2023
James
United KingdomNothing
A lovely place clean and very festive whould book again
Stayed in November 2023
Reviewed: November 28, 2023
Mountain
United KingdomThe location was perfect. Staff are all extremely helpful and friendly. Information given about car parks and prices prior to arrival was a great help. Food was fantastic and rooms just what was needed.
Stayed in November 2023
Reviewed: November 25, 2023
Patricia
Isle of ManThere was nothing we didn’t like
Everything about the coach house was perfect, we had a lovely stay. The staff were very welcoming, breakfast was delicious, also the dinner we had booked . The room was lovely and location was perfect, right in the centre
Stayed in November 2023
Reviewed: November 25, 2023
Martin
United KingdomThe only complaint was the Breakfast . English I think it had been cooked and left for a while warming up .....I never moan but Ten pounds for Breakfast ,should deliver freshly . . cooked . ..
Location perfect .Breakfast was usual , cereal fruit and yogurt .Cooked Breakfast was okay but when we stay again ,we would not stay for Breakfast .. .The rooms were as expected .comfortable spotless and everything we needed for a short break .The staff were lovely , very polite and helpful .We came by train .and got a Taxi from station ...Five pounds excellent stopped outside The coach House perfect ...really enjoyed our stay for Christmas markets and parade ... .Will definatly stay here again ... ..
Stayed in November 2023
Reviewed: November 24, 2023
Westhead
United KingdomNext time will request a lower floor as husband struggles with stairs but only booked late. Absolutely not the fault of the coach house but will think ahead in future
Location Friendly helpful staff
Stayed in November 2023
Reviewed: November 23, 2023
Sandra
United KingdomRoom needed update in paintwork / carpets Very tired Noisy from upstairs
Ideal location Staff friendly
Stayed in November 2023
Reviewed: November 20, 2023
Hazel
United KingdomFriendly
In the centre
Stayed in November 2023
Reviewed: November 17, 2023
Jackie
United KingdomNoises in the morning from delivery’s
Location
Stayed in November 2023
Reviewed: November 9, 2023
Wayne
United States of AmericaStaff great, breakfast good
Stayed in November 2023
Reviewed: November 7, 2023
Vernon
United KingdomCan't think of anything to improve our experience.
The Coach House is located in the main cultural, shopping and hospitality area of the city. We parked the car in the new multi-story about 50 yeards walk away. Our room overlooked the busy square by the Cathedral where the University graduation cermonies were taking place during our stay. Great to see the proud parents coming into the hotel with their offspring in their uni gowns. Chester Visitor Centre is almost next door for inspiration. It was Halloween and so there was plenty of revelry later that evening. The bar area was nicely decorated for the occasion and the popular guided ghost tours depart from just outside. Even with all this going on it was very quiet in our room (room 2). We had a mid afternoon meal before check in and very sustantial full English breakfast in the hotel before our departure, excellent table service and freshly cooked wholesome food. Sausages are some of the best I've tasted. Enormous comfortably firm bed, scrupulously clean bathroom with instant hot water and tea making facilities made our stay perfect in every way. Oh and the bar downstairs was handy - Wainwrights recommended.
Stayed in November 2023
Reviewed: November 4, 2023
Ani
BulgariaThe kids' bed was on the floor.
The location
Stayed in November 2023
Reviewed: November 1, 2023
O`connell
United KingdomThere was nothing I didn't like
Far exceeded expectations. Excellent value for money. Room was huge. Very clean and warm. Staff very friendly and efficient
Stayed in October 2023
Reviewed: October 31, 2023
Helen
United KingdomBathroom needed a little attention - grouting on floor missing in places, shower hose needed cleaning and shower corner rack was rusty, Electric extension leads were not working although there were enough sockets for this not to be a problem.
Excellent location. large room even with extra bed, good facilities in room and very friendly, helpful staff.
Stayed in October 2023
Reviewed: October 26, 2023
Dawn
United KingdomBreakfast was really nice .. location was great and the staff were excellent
Stayed in October 2023
Reviewed: October 24, 2023
Scott
United KingdomNothing really
Perfect location
Stayed in October 2023
Reviewed: October 22, 2023
Gill
United KingdomFab location, right in the heart of things, but couldn't hear anything from streets and had a great night sleep. Room was really good size and had everything you could need Great breakfast
Stayed in October 2023
Reviewed: October 21, 2023
Claire
United KingdomNothing
Excellent place staff really good experience
Stayed in October 2023
Reviewed: October 18, 2023
Keith
United KingdomNothing
Great place to stay right in the middle of city centre
Stayed in October 2023
Reviewed: October 16, 2023
Emma
United KingdomThe bathroom could do with a little refurb
Great location,right in centre. Big comfortable room
Stayed in July 2023
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